{"schemaVersion":"jobsearcher.job.v1","id":"d9efb35e2f02b48b7b48bb1f","url":"https://jobsearcher.com/jobs/d9efb35e2f02b48b7b48bb1f","canonicalUrl":"https://jobsearcher.com/jobs/d9efb35e2f02b48b7b48bb1f","title":"Customer Success Representative","description":"Our retail client in Buffalo, NY, is seeking a Customer Success Representative to join their team!\n\nThis is an onsite/full-time/direct-hire position\n\nSalary range based on experience: $18-$21/HR + Growth Opportunity\n\nResponsibilities:\n\nBuild relationships with retailers through phone and email\nAnswer customer questions and provide exceptional service\nProcess orders accurately and efficiently\nSolve customer problems with professionalism and urgency\nLearn our products and help customers make recommendations\nCollaborate with Sales, Marketing, Production, and eCommerce\nContinuously learn new systems and processes\nHelp improve how we serve our customers\nWhat We're Looking For\nYou don't need jewelry experience; we'll teach you that.\n\nFriendly and positive\nOrganized and detail-oriented\nComfortable talking with people\nA strong communicator\nCurious and eager to learn\nComfortable using computers and technology\nDependable and accountable\nA team player who enjoys helping others\nExperience in customer service, retail, hospitality, inside sales, or office administration is a plus, but attitude and work ethic matter even more.\n\nApplicants must be authorized to work in the U.S.\n\nWe are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.","company":"Jms Technical Solutions","rawCompany":"jms technical solutions","city":"Buffalo","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-12T13:27:48.415Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"458310","title":"Jewelry Retailers","slug":"jewelry-retailers"},{"code":"339910","title":"Jewelry and Silverware Manufacturing","slug":"jewelry-and-silverware-manufacturing"},{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Representative","description":"Our retail client in Buffalo, NY, is seeking a Customer Success Representative to join their team!\n\nThis is an onsite/full-time/direct-hire position\n\nSalary range based on experience: $18-$21/HR + Growth Opportunity\n\nResponsibilities:\n\nBuild relationships with retailers through phone and email\nAnswer customer questions and provide exceptional service\nProcess orders accurately and efficiently\nSolve customer problems with professionalism and urgency\nLearn our products and help customers make recommendations\nCollaborate with Sales, Marketing, Production, and eCommerce\nContinuously learn new systems and processes\nHelp improve how we serve our customers\nWhat We're Looking For\nYou don't need jewelry experience; we'll teach you that.\n\nFriendly and positive\nOrganized and detail-oriented\nComfortable talking with people\nA strong communicator\nCurious and eager to learn\nComfortable using computers and technology\nDependable and accountable\nA team player who enjoys helping others\nExperience in customer service, retail, hospitality, inside sales, or office administration is a plus, but attitude and work ethic matter even more.\n\nApplicants must be authorized to work in the U.S.\n\nWe are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.","datePosted":"2026-08-12T13:27:48.415Z","dateModified":"2026-08-12T13:27:48.415Z","hiringOrganization":{"@type":"Organization","name":"Jms Technical Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buffalo","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d9efb35e2f02b48b7b48bb1f"},"url":"https://jobsearcher.com/jobs/d9efb35e2f02b48b7b48bb1f"}}