Assistant Clinical Attendant - Patient Care Support

Assistant Clinical Attendant - Patient Care SupportEdgerton, MN $28,089 - $36,099 a yearJob Type: Full TimeJob Summary: Provide essential support to nursing practices by delivering direct patient care, facilitating communication, and assisting with clerical duties in a patient- and family-centered environment. This role emphasizes best practices, exceptional customer service, and relationship-based care.Essential Responsibilities:Fiscal Responsibility: Complete assignments within delegated timeframes. Assist with patient transfers, admissions, discharges, and transportation. Conduct hourly rounds to collect and transport specimens efficiently. Maintain transportation area cleanliness, restock supplies, and report equipment issues promptly. Manage time and supplies judiciously, respond to communications promptly, and support scheduling and supply changes to ensure quality and cost-effective care. Adhere to staffing policies, notify promptly if unable to work, and comply with scheduling and attendance guidelines.Quality: Collaborate as a team member in continuous quality improvement initiatives, including peer review and data collection. Provide compassionate care tailored to patient age and diagnosis. Suggest improvements to enhance patient experience and document care according to unit standards and policies.Patient Satisfaction: Advocate for patient rights and promote a positive care model. Enhance patient comfort by providing necessary items and clear instructions to reduce anxiety. Adapt routines to meet individual needs and assist nursing staff in improving patient satisfaction. Foster positive communication with patients, families, visitors, and healthcare team members.Patient Safety: Safely transport patients within the facility using proper identification and fall prevention techniques. Verify transportation needs and patient requirements, follow protocols for equipment use, and ensure patient accessories are managed correctly. Introduce yourself to patients, confirm identity, and prepare them for transport. Provide physical and emotional support during transport and initiate basic life support if necessary. Communicate patient arrival to receiving departments and assist discharged patients as needed.Professional Growth: Recognize personal limitations and seek assistance proactively. Share knowledge through orientation and cross-training. Demonstrate leadership by serving as a role model, preceptor, or council member. Identify learning needs and collaborate on professional development opportunities. Participate in departmental goal setting and training sessions.Customer Service: Uphold high customer service standards, address ethical concerns, and promote teamwork. Exhibit courtesy, compassion, and respect toward patients, visitors, and colleagues. Practice AIDET communication techniques to engage patients and families effectively. Maintain a professional appearance and adapt flexibly to staffing and assignment needs.Education and Experience Required:No formal education or prior experience required.Work Shift: 4th Shift (overnight hours)This position is located in a regional healthcare setting within the Midwest United States.