Inside Sales Account Manager

A well-established manufacturers’ representative and distribution organization in the commercial products industry is seeking an Inside Sales / Account Management Representative to join its growing Kansas City team.This role is ideal for someone who enjoys building long-term client relationships, thrives in a collaborative environment, and has the ability to balance customer support, technical learning, and sales awareness within a fast-paced business.The company has built a strong reputation within its market and offers a close-knit, team-oriented culture with excellent long-term growth potential.CompensationBase salary in the $60K–$70K rangeAdditional discretionary bonus opportunityLong-term advancement potential within the organizationWhat You’ll Be DoingSupport and manage existing customer accounts on a day-to-day basisHandle product requests, quoting activity, order coordination, and transactional support for clientsIdentify additional opportunities within existing projects through consultative conversations and proactive account managementWork closely with outside sales representatives and internal teams to ensure a high level of customer service and responsivenessUtilize ERP systems and Excel for inventory tracking, data entry, and order managementLearn industry terminology, products, applications, and customer processes to become a trusted resource for clientsAssist in troubleshooting issues and helping customers navigate project-related challengesWhat We’re Looking For1–2+ years of experience in account management, sales, customer service, or a related client-facing rolePrior experience in industrial, manufacturing, plumbing, HVAC, mechanical, construction, or technical products is preferred, but not requiredAbility to learn technical concepts and communicate effectively within a specialized industryStrong attention to detail and organizational skillsSelf-motivated with the ability to manage multiple priorities in a deadline-driven environmentComfortable working collaboratively within a highly team-oriented office settingProficiency with Microsoft Excel and comfort learning ERP or inventory management systemsTeam & CultureJoin a stable and collaborative team consisting of experienced inside and outside sales professionals with long-standing customer relationshipsThe majority of business is relationship management and account support rather than heavy cold prospectingFamily-oriented culture with strong employee retention and a highly collaborative work environmentLeadership is committed to helping employees grow into roles that align with their long-term strengths and career interestsAdditional Information100% in-office role with flexibility provided on an as-needed basisStrong opportunity for long-term growth and career developmentExcellent fit for someone looking to build a stable career within a relationship-driven technical sales environment