Clinical Scribe

DescriptionAbout the CompanyNao Medical is a rapidly growing, multi-site, AI-infused healthcare practice providing high-quality, accessible care across primary care, urgent care, occupational health, mental health, and nutrition.Our AI-first operating model empowers clinical teams to focus on patient care while optimizing workflows with proprietary technology. As we expand, we seek mission-driven professionals who are detail-oriented, tech-savvy, and committed to accurate clinical documentation.Position Overview:We are hiring a Medical Scribe to support our Canarsie Clinic providers by documenting patient encounters in real time, ensuring accurate and compliant medical records.The ideal candidate will:Have 1-2 years of experience in clinical documentation or healthcare support.Be proficient in EMR systems (e.g., eClinicalWorks).Demonstrate strong attention to detail, organization, and HIPAA compliance.This role provides hands-on exposure to multi-specialty clinical workflows, opportunities for cross-training, and career growth in healthcare operations.Why Join Nao MedicalClinical Exposure: Work alongside providers in a fast-paced, multi-specialty setting.Skill Growth: Develop expertise in EMR documentation, coding standards, and workflow optimization.Career Development: Gain mentorship, advancement opportunities, and access to continued education.Meaningful Impact: Ensure accurate clinical documentation that supports high-quality, value-based care.Primary ResponsibilitiesDocumentation & EMR SupportAccurately document patient encounters in real time under provider supervision.Enter patient histories, exam findings, diagnoses, treatment plans, orders, and test results into the EMR.Maintain complete, timely, and compliant clinical documentation in accordance with HIPAA, OSHA, and internal standards.Assist providers in updating charts, templates, and clinical documentation workflows.Patient Intake & Workflow SupportAssist with patient intake by gathering non-clinical information such as chief complaints, medical history updates, and visit-related documentation.Prepare charts, forms, and visit templates prior to patient encounters.Support patient flow coordination and communicate effectively with providers, Medical Assistants, and front desk staff.Retrieve prior records, lab results, imaging, or documentation as requested by providers.Help reduce provider administrative burden to improve clinic efficiency and patient experience.Collaboration & Continuous LearningWork closely with providers, Medical Assistants, Patient Care Associates, and administrative teams to support smooth clinic operations.Participate in ongoing training to improve documentation accuracy, EMR proficiency, and workflow efficiency.Adapt to evolving operational and clinical support needs within the clinic environment.Job RequirementsEducation & Certification:High school diploma or associate degree required; healthcare-related coursework preferred.Medical Scribe certification or prior clinical documentation experience preferred.Experience & Skills:1-2 years in medical scribing, clinical documentation, or related healthcare support.Proficiency with EMR systems (e.g., eClinicalWorks) preferred.Strong typing, spelling, and grammar skills.Excellent communication and interpersonal skills.Detail-oriented, adaptable, and able to multitask in a fast-paced environment.Tech-savvy with strict commitment to patient confidentiality.Schedule & CommitmentFull-time, on-siteFlexible schedule: Monday-Saturday, 8-12 hour shifts, rotating weekends as needed.Performance Expectations & DeliverablesEnsure complete, accurate, and timely documentation of all patient encounters.Maintain compliance with all legal, regulatory, and internal documentation standards.Support providers to maximize efficiency and patient satisfaction.Engage in continuous learning and EMR workflow optimization.BenefitsMedical, Dental, Vision, Basic Life, and Short-Term Disability Insurance (employee + dependents).Paid Family and Disability Leave; FMLA eligibility.401(k) Retirement Plan.Paid Time Off (PTO).Free care for employees and discounted care for family across all Nao Medical locations.Leadership and career growth opportunities.Legal & Compliance NotesThis job description is intended to comply with US labor laws and provide clear expectations.Duties may change based on operational needs, but all responsibilities will remain consistent with MA/PCA scope of practice.Employee must adhere to all safety, privacy, and regulatory standards (HIPAA, OSHA, and state medical guidelines).