{"schemaVersion":"jobsearcher.job.v1","id":"d8f2e80d6ab986ef8fbfb6a4","url":"https://jobsearcher.com/jobs/d8f2e80d6ab986ef8fbfb6a4","canonicalUrl":"https://jobsearcher.com/jobs/d8f2e80d6ab986ef8fbfb6a4","title":"Hardware Solutions Manager","description":"Location: Middletown, CT\nTravel: Approximately 30%\n\nSalary Range: $80-$90k\n\nAbout the Role\n\nReality Interactive is looking for a Hardware Solutions Manager to lead the design, sourcing, and lifecycle management of hardware solutions supporting our digital signage, kiosk, and interactive retail technology deployments.\n\nThis role combines technical solution design, vendor management, procurement, and project support. You'll work closely with Sales, Project Management, Engineering, and Technical Services to turn client requirements into reliable, scalable hardware solutions. Then, where needed, lead field integration planning and be an escalation path for our tier 1 and senior team for complex hardware troubleshooting.\n\nYou'll also develop relationships with manufacturers, distributors, and technology partners, driving strategic channel growth by building and leveraging key industry partnerships while helping Reality make informed decisions around product selection, pricing, availability, and long-term hardware standards.\n\nWhat You'll Do\n\nDesign and recommend hardware solutions based on client, technical, environmental, and project requirements\nEvaluate and specify displays, media players, PCs, networking equipment, peripherals, mounting solutions, and related technologies\nBuild and manage high-impact relationships with manufacturers, distributors, suppliers, and technology partners to drive channel growth and broaden solution offerings\nNegotiate pricing, availability, lead times, warranty terms, and support arrangements\nSupport hardware purchasing decisions and develop preferred hardware standards\nResearch and evaluate new technologies, including samples, testing, and proof-of-concept solutions\nPartner with Sales, Project Management, and Development on estimating, solution development, deployment, and complex troubleshooting\nIdentify opportunities to improve hardware cost, reliability, standardization, serviceability, and vendor relationships\nLead field integration planning where needed and be an escalation path for our Tier 1 and Senior team for complex troubleshooting\nIdentify and attend industry events\nOn site travel to clients and vendors\n\nWhy Reality Interactive\n\nReality Interactive designs and manages interactive retail technology — digital signage, kiosks, and the bitSHUTTLE CMS platform — deployed across large multi-location retail clients nationwide. You'll be part of a hands-on team where hardware decisions directly shape the client experience. Competitive salary, benefits, bonus potential, flex time.","company":"Reality Interactive","rawCompany":"reality interactive","city":"Middletown","state":"CT","isRemote":false,"isActive":false,"createdAt":"2026-08-23T09:51:59.240Z","occupations":[{"code":"17-2061.00","title":"Computer Hardware Engineers","slug":"computer-hardware-engineers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-2072.01","title":"Radio Frequency Identification Device Specialists","slug":"radio-frequency-identification-device-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"334118","title":"Computer Terminal and Other Computer Peripheral Equipment Manufacturing","slug":"computer-terminal-and-other-computer-peripheral-equipment-manufacturing"},{"code":"449210","title":"Electronics and Appliance Retailers","slug":"electronics-and-appliance-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Hardware Solutions Manager","description":"Location: Middletown, CT\nTravel: Approximately 30%\n\nSalary Range: $80-$90k\n\nAbout the Role\n\nReality Interactive is looking for a Hardware Solutions Manager to lead the design, sourcing, and lifecycle management of hardware solutions supporting our digital signage, kiosk, and interactive retail technology deployments.\n\nThis role combines technical solution design, vendor management, procurement, and project support. You'll work closely with Sales, Project Management, Engineering, and Technical Services to turn client requirements into reliable, scalable hardware solutions. Then, where needed, lead field integration planning and be an escalation path for our tier 1 and senior team for complex hardware troubleshooting.\n\nYou'll also develop relationships with manufacturers, distributors, and technology partners, driving strategic channel growth by building and leveraging key industry partnerships while helping Reality make informed decisions around product selection, pricing, availability, and long-term hardware standards.\n\nWhat You'll Do\n\nDesign and recommend hardware solutions based on client, technical, environmental, and project requirements\nEvaluate and specify displays, media players, PCs, networking equipment, peripherals, mounting solutions, and related technologies\nBuild and manage high-impact relationships with manufacturers, distributors, suppliers, and technology partners to drive channel growth and broaden solution offerings\nNegotiate pricing, availability, lead times, warranty terms, and support arrangements\nSupport hardware purchasing decisions and develop preferred hardware standards\nResearch and evaluate new technologies, including samples, testing, and proof-of-concept solutions\nPartner with Sales, Project Management, and Development on estimating, solution development, deployment, and complex troubleshooting\nIdentify opportunities to improve hardware cost, reliability, standardization, serviceability, and vendor relationships\nLead field integration planning where needed and be an escalation path for our Tier 1 and Senior team for complex troubleshooting\nIdentify and attend industry events\nOn site travel to clients and vendors\n\nWhy Reality Interactive\n\nReality Interactive designs and manages interactive retail technology — digital signage, kiosks, and the bitSHUTTLE CMS platform — deployed across large multi-location retail clients nationwide. You'll be part of a hands-on team where hardware decisions directly shape the client experience. Competitive salary, benefits, bonus potential, flex time.","datePosted":"2026-08-23T09:51:59.240Z","dateModified":"2026-08-23T09:51:59.240Z","hiringOrganization":{"@type":"Organization","name":"Reality Interactive","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Middletown","addressRegion":"CT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d8f2e80d6ab986ef8fbfb6a4"},"url":"https://jobsearcher.com/jobs/d8f2e80d6ab986ef8fbfb6a4"}}