{"schemaVersion":"jobsearcher.job.v1","id":"d8e7b1e2b36fb2a4e0ad6669","url":"https://jobsearcher.com/jobs/d8e7b1e2b36fb2a4e0ad6669","canonicalUrl":"https://jobsearcher.com/jobs/d8e7b1e2b36fb2a4e0ad6669","title":"Sales Operations Analyst","description":"Sales Operations Analyst\n\nLocation: Charlotte, NC (Remote)\nReports To: Director of Sales Operations\n\nEmployment Type: Full-Time, Exempt\n\nSummary\n\nSOLID Surface Care is looking for a Sales Operations Analyst to support Salesforce, sales reporting, data analysis, and day-to-day sales operations across our growing sales organization.\n\nReporting to the Director of Sales Operations, this role will partner with Sales leadership and field sales teams to maintain accurate CRM data, analyze sales performance, improve processes, and provide operational support that helps the sales organization operate more efficiently.\n\nThe ideal candidate combines analytical skills with a strong understanding of business operations and customer needs. Experience in specialty floor care, commercial cleaning, restoration, or a related services industry is a plus, particularly for someone who understands how customer requirements translate into service delivery.\n\nWhat You'll Own\n\nSalesforce & CRM\n\nMaintain accurate account, contact, opportunity, and pipeline data in Salesforce.\nBuild and maintain reports and dashboards to support sales visibility and decision-making.\nSupport Salesforce configuration, workflows, automation, and troubleshooting.\nMonitor data quality, perform regular audits, and identify opportunities to improve CRM adoption and usability.\nSupport Salesforce training and onboarding for new sales team members.\n\nSales Reporting & Analysis\n\nDevelop recurring and ad hoc reports on pipeline, sales activity, conversion, and performance.\nAnalyze sales data to identify trends, gaps, and opportunities.\nSupport forecasting, territory planning, account assignments, and quota analysis.\nTranslate data into actionable insights and recommendations for Sales leadership.\n\nSales Support & Operations\n\nProvide day-to-day support to sales leaders and field sales teams on Salesforce and sales processes.\nHelp maintain accurate customer, opportunity, and service information to support effective handoffs between Sales and Operations.\nPartner with Sales, Finance, Marketing, and Operations to resolve data and process issues.\nAssist with RFPs, sales presentations, process improvements, and other sales initiatives.\nSupport the Director of Sales Operations with special projects and the integration of new markets and acquired businesses.\n\nWhat We're Looking For\n\nRequired\n\n3–5 years of experience in Sales Operations, Sales Support, Business Analysis, CRM Administration, or a related role.\nHands-on Salesforce experience, including reports, dashboards, and data management.\nStrong Excel or Google Sheets skills and the ability to analyze data and communicate meaningful insights.\nStrong analytical, problem-solving, and organizational skills with attention to detail.\nEffective communication skills and the ability to work cross-functionally with Sales and Operations.\nAbility to manage multiple priorities and work independently in a fast-paced environment.\n\nPreferred\n\nExperience in specialty floor care, commercial cleaning, restoration, facility services, or a related field-based services industry.\nUnderstanding of commercial customer environments, service delivery, or field operations.\nSalesforce Administrator certification or experience with Salesforce automation and integrations.\nExperience with sales forecasting, pipeline reporting, territory management, or a multi-location B2B sales organization.\nExperience in a private equity-backed, high-growth, or M&A environment.\nBachelor's degree in Business, Analytics, Finance, Operations, or a related field.","company":"Solid Surface Care","rawCompany":"solid surface care","city":"Myrtle Point","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-10-21T11:51:37.304Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"561740","title":"Carpet and Upholstery Cleaning Services","slug":"carpet-and-upholstery-cleaning-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Operations Analyst","description":"Sales Operations Analyst\n\nLocation: Charlotte, NC (Remote)\nReports To: Director of Sales Operations\n\nEmployment Type: Full-Time, Exempt\n\nSummary\n\nSOLID Surface Care is looking for a Sales Operations Analyst to support Salesforce, sales reporting, data analysis, and day-to-day sales operations across our growing sales organization.\n\nReporting to the Director of Sales Operations, this role will partner with Sales leadership and field sales teams to maintain accurate CRM data, analyze sales performance, improve processes, and provide operational support that helps the sales organization operate more efficiently.\n\nThe ideal candidate combines analytical skills with a strong understanding of business operations and customer needs. Experience in specialty floor care, commercial cleaning, restoration, or a related services industry is a plus, particularly for someone who understands how customer requirements translate into service delivery.\n\nWhat You'll Own\n\nSalesforce & CRM\n\nMaintain accurate account, contact, opportunity, and pipeline data in Salesforce.\nBuild and maintain reports and dashboards to support sales visibility and decision-making.\nSupport Salesforce configuration, workflows, automation, and troubleshooting.\nMonitor data quality, perform regular audits, and identify opportunities to improve CRM adoption and usability.\nSupport Salesforce training and onboarding for new sales team members.\n\nSales Reporting & Analysis\n\nDevelop recurring and ad hoc reports on pipeline, sales activity, conversion, and performance.\nAnalyze sales data to identify trends, gaps, and opportunities.\nSupport forecasting, territory planning, account assignments, and quota analysis.\nTranslate data into actionable insights and recommendations for Sales leadership.\n\nSales Support & Operations\n\nProvide day-to-day support to sales leaders and field sales teams on Salesforce and sales processes.\nHelp maintain accurate customer, opportunity, and service information to support effective handoffs between Sales and Operations.\nPartner with Sales, Finance, Marketing, and Operations to resolve data and process issues.\nAssist with RFPs, sales presentations, process improvements, and other sales initiatives.\nSupport the Director of Sales Operations with special projects and the integration of new markets and acquired businesses.\n\nWhat We're Looking For\n\nRequired\n\n3–5 years of experience in Sales Operations, Sales Support, Business Analysis, CRM Administration, or a related role.\nHands-on Salesforce experience, including reports, dashboards, and data management.\nStrong Excel or Google Sheets skills and the ability to analyze data and communicate meaningful insights.\nStrong analytical, problem-solving, and organizational skills with attention to detail.\nEffective communication skills and the ability to work cross-functionally with Sales and Operations.\nAbility to manage multiple priorities and work independently in a fast-paced environment.\n\nPreferred\n\nExperience in specialty floor care, commercial cleaning, restoration, facility services, or a related field-based services industry.\nUnderstanding of commercial customer environments, service delivery, or field operations.\nSalesforce Administrator certification or experience with Salesforce automation and integrations.\nExperience with sales forecasting, pipeline reporting, territory management, or a multi-location B2B sales organization.\nExperience in a private equity-backed, high-growth, or M&A environment.\nBachelor's degree in Business, Analytics, Finance, Operations, or a related field.","datePosted":"2026-10-21T11:51:37.304Z","dateModified":"2026-10-21T11:51:37.304Z","hiringOrganization":{"@type":"Organization","name":"Solid Surface Care","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Myrtle Point","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d8e7b1e2b36fb2a4e0ad6669"},"url":"https://jobsearcher.com/jobs/d8e7b1e2b36fb2a4e0ad6669"}}