Product Support Sales Representative
Position PurposeSells the organization's products and services by interacting with established customers and developing new prospects. This sales position requires a broad knowledge of the organization's services, products and marketing techniques, and requires sales experience. Responsible for securing an assigned amount of profitable business for the company through proper planning, adequate territorial coverage, effective sales presentations and thorough administration.Essential Job FunctionsEquipment Sales and Rentals:Individual will be responsible to manage the assigned territory and customer list to promote all aspects of Power Equipment Company's business including parts, service, rentals, and sales.Individual to prospect the assigned territory to find and develop new customers.Work as a cooperative team member with all personnel of Power Equipment Company in order to provide excellent service to all customers.Product Support and Sales:Provide exceptional customer service to all customersSolicit OEM/aftermarket parts sales to all potential customersSolicit service revenue projects from all potential customersProvide quotes as requiredStay in constant contact with customers to support their needsWork closely with product support team to ensure customer satisfactionSubmit call reportsUse CRM to assist in growing salesDelivery of parts as necessaryCommunicate customer problems to managementHelp maintain proper parts inventory for customer baseMust demonstrate a strong work ethicAdditional Duties:Ensuring that each customer has current credit application and certificates of insuranceAssisting accounting with collecting on accounts receivablesCreating rental contracts and sales purchase orders and acquiring necessary customer signaturesSubmitting customer call reportsPromptly turning in monthly expense reportsTravel with manufacturing reps to promote their products to end usersTravel out of town for training schools and sales calls when necessaryWork together with service department upon delivery and setup of equipment to meet customer expectationsOther duties as requested by managementActively supports safety policy, goals, and objectives plus uses sound environmental practicesEach employee is accountable for utilizing sound judgment and safe practices to prevent injuriesDisplay a professional attitude and respect working relationships amongst co-workers at all timesEducation and/or ExperienceHigh school diploma; Bachelor's Degree PreferredPrevious experience with mechanical, electrical, and hydraulic systems preferred3+ years' experience in inventory managementComputer SkillsTo perform this job successfully, an individual must be proficient utilizing computers including Microsoft Windows, Microsoft Office Suite, Microsoft Internet Explorer and general laptop or desktop computer use. Be skilled in the use of a tablet and IOS or Android appsPhysical DemandsAbility to occasionally lift up to 60 pounds and work inside and outdoors in various climate and temperatures.Ability to operate a forklift safelyWork EnvironmentThis position is exposed to work near moving mechanical parts, hazardous materials, fumes, airborne particles and moderate noise levels. Appropriate PPE gear must be worn as required.