{"schemaVersion":"jobsearcher.job.v1","id":"d88b970efe6e0915fc38565e","url":"https://jobsearcher.com/jobs/d88b970efe6e0915fc38565e","canonicalUrl":"https://jobsearcher.com/jobs/d88b970efe6e0915fc38565e","title":"Remote Technical Support Specialist","description":"AlertMedia is seeking a Customer Support Specialist for a remote role, working Monday–Friday 3:00pm–11:00pm CST. You will engage with customers via phone, email, and live chat, delivering fast, friendly, and solution‐oriented technical support while managing tickets and staying current on product knowledge.You bring 1–2 years in technical support, familiarity with Zendesk, Slack, Excel, and Outlook, plus energy, empathy, and a coachable mindset to thrive in a fast-paced environment.","company":"Alertmedia","rawCompany":"alertmedia","isRemote":true,"isActive":false,"createdAt":"2026-09-06T02:53:05.497Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"516210","title":"Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers","slug":"media-streaming-distribution-services-social-networks-and-other-media-networks-and-content-providers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Technical Support Specialist","description":"AlertMedia is seeking a Customer Support Specialist for a remote role, working Monday–Friday 3:00pm–11:00pm CST. You will engage with customers via phone, email, and live chat, delivering fast, friendly, and solution‐oriented technical support while managing tickets and staying current on product knowledge.You bring 1–2 years in technical support, familiarity with Zendesk, Slack, Excel, and Outlook, plus energy, empathy, and a coachable mindset to thrive in a fast-paced environment.","datePosted":"2026-09-06T02:53:05.497Z","dateModified":"2026-09-06T02:53:05.497Z","hiringOrganization":{"@type":"Organization","name":"Alertmedia","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d88b970efe6e0915fc38565e"},"url":"https://jobsearcher.com/jobs/d88b970efe6e0915fc38565e"}}