{"schemaVersion":"jobsearcher.job.v1","id":"d87844bcdcf7952861a8d593","url":"https://jobsearcher.com/jobs/d87844bcdcf7952861a8d593","canonicalUrl":"https://jobsearcher.com/jobs/d87844bcdcf7952861a8d593","title":"Rapid Response Engineer","description":"Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time - all while having fun and not burning out. We are beyond excited to hire an empowered, remote-first community to support Orum's next growth phase!Our Mission is to accelerate sales teams by empowering salespeople to achieve more.Our Vision is to be an iconic company that makes work more human, meaningful, and connected.The Rapid Response Engineer role is ideal if you like to work across the stack to deliver significant impact with a small team. You'll be in charge of helping the team in urgent matters, help sort production environment challenges, building features, and having a huge impact to the team and company as a whole. Examples technology you’ll be working with include routing calls through our event-based SIP Softswitch, displaying real-time call information in our UI over WebSockets, or processing streaming audio for speech recognition.Our current technology stack includes NodeJS with Typescript, Ruby, Postgres, Google Cloud Platform, and FreeSWITCH.Candidates must be based in the USA. This position is not open to other countries at this time.Salary: The salary offered is [insert salary data here]. We respect your time and don't intend to waste it.Please keep reading...Did you know? Research indicates men often apply for jobs if they meet just 60% of the criteria, but women and other underrepresented groups usually wait until they check every box. Let's change this pattern! If you see yourself fitting into this role, even without ticking all the boxes, we'd love to hear from you. At Orum, we value diverse perspectives and are excited to consider how your unique skills could contribute to our team's success.Must-HaveExperience writing and debugging TypeScript code. Knowledge of React or RubyExperience with SQL, especially PostgreSQL. Able to query data and understand complex relationships between different business entitiesTechnical Support experience providing end-user support on complex, feature-rich B2B SaaS platformsExperience in API troubleshootingExperience with advanced troubleshooting, critical thinking, and problem-solvingDemonstrated success collaborating with other teams to resolve issues, including Engineering and Customer SuccessBenefits✨ Flexibility to work anywhere in the US✨ Flexible Vacation Policy✨ Orum Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays)✨ 90% coverage for employees and dependents for healthcare, dental, and vision insurance plans✨ Parental leave✨ Life Insurance, Accidental Death & Disability coverage✨ Meaningful stock options in Orum✨ $1k equipment reimbursement for work-related items that's yours to keep✨ Company laptop✨ Company retreats and meetups for all employees to connect in person✨ Company ERG - Women Of Orum (WOO)Orum Is An Equal Opportunity EmployerWe're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at hr@orum.com. In short, we want you to join in on the ride if you're talented for one of our roles, with no other qualifiers.","company":"Orum","rawCompany":"orum","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:21:09.710Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Rapid Response Engineer","description":"Orum is making sales human again through conversations. We are an AI-driven, live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies ranging in size from start-ups to large enterprises. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time - all while having fun and not burning out. We are beyond excited to hire an empowered, remote-first community to support Orum's next growth phase!Our Mission is to accelerate sales teams by empowering salespeople to achieve more.Our Vision is to be an iconic company that makes work more human, meaningful, and connected.The Rapid Response Engineer role is ideal if you like to work across the stack to deliver significant impact with a small team. You'll be in charge of helping the team in urgent matters, help sort production environment challenges, building features, and having a huge impact to the team and company as a whole. Examples technology you’ll be working with include routing calls through our event-based SIP Softswitch, displaying real-time call information in our UI over WebSockets, or processing streaming audio for speech recognition.Our current technology stack includes NodeJS with Typescript, Ruby, Postgres, Google Cloud Platform, and FreeSWITCH.Candidates must be based in the USA. This position is not open to other countries at this time.Salary: The salary offered is [insert salary data here]. We respect your time and don't intend to waste it.Please keep reading...Did you know? Research indicates men often apply for jobs if they meet just 60% of the criteria, but women and other underrepresented groups usually wait until they check every box. Let's change this pattern! If you see yourself fitting into this role, even without ticking all the boxes, we'd love to hear from you. At Orum, we value diverse perspectives and are excited to consider how your unique skills could contribute to our team's success.Must-HaveExperience writing and debugging TypeScript code. Knowledge of React or RubyExperience with SQL, especially PostgreSQL. Able to query data and understand complex relationships between different business entitiesTechnical Support experience providing end-user support on complex, feature-rich B2B SaaS platformsExperience in API troubleshootingExperience with advanced troubleshooting, critical thinking, and problem-solvingDemonstrated success collaborating with other teams to resolve issues, including Engineering and Customer SuccessBenefits✨ Flexibility to work anywhere in the US✨ Flexible Vacation Policy✨ Orum Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays)✨ 90% coverage for employees and dependents for healthcare, dental, and vision insurance plans✨ Parental leave✨ Life Insurance, Accidental Death & Disability coverage✨ Meaningful stock options in Orum✨ $1k equipment reimbursement for work-related items that's yours to keep✨ Company laptop✨ Company retreats and meetups for all employees to connect in person✨ Company ERG - Women Of Orum (WOO)Orum Is An Equal Opportunity EmployerWe're committed to continually adding to our diverse team that represents various backgrounds, perspectives, and skills. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or accommodation due to a disability, you may contact us at hr@orum.com. In short, we want you to join in on the ride if you're talented for one of our roles, with no other qualifiers.","datePosted":"2026-08-14T11:21:09.710Z","dateModified":"2026-08-14T11:21:09.710Z","hiringOrganization":{"@type":"Organization","name":"Orum","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d87844bcdcf7952861a8d593"},"url":"https://jobsearcher.com/jobs/d87844bcdcf7952861a8d593"}}