{"schemaVersion":"jobsearcher.job.v1","id":"d8492b4122342aecd9e51d52","url":"https://jobsearcher.com/jobs/d8492b4122342aecd9e51d52","canonicalUrl":"https://jobsearcher.com/jobs/d8492b4122342aecd9e51d52","title":"Operations Manager, Production","description":"Operations Manager, Production\nSHIFT: Sunday - Wednesday (OVERNIGHTS) OR Wednesday - Sunday (OVERNIGHTS)\nJob Description:\nThe Operations Manager drives the culture & leads the daily activities for a high-volume prep, cook and plating production kitchen and fulfillment center. You will work directly with our Associate Director of Operations to be in charge of building out & leading the operational road map for our production and fulfillment center. Your time will be spent between managing the daily operational logistics of the production center, creating a positive workplace culture for 100+ employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.\nYou will...\nBuild & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)\nDevelop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports.\nWork with managers to execute final Production Scheduling.\nEnsure product quality of the department.\nBe the liaison between the site operation, kitchen, R&D and other functions within Headquarters, helping your team to identify the key priorities for the site.\nBe responsible for production area continuous improvement initiatives and direction.\nDevelop high standards for execution to meet all KPI's & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals\nEnsure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce\nDrive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.\nCreate a positive team dynamic that encourages all employees in the production center to:\nProvide timely feedback to direct/indirect reports.\nDrive positive change within the facility\nAdapt to the ever-changing business needs and ensure that the team does the same\nActively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the Factor_ brand, KPI's, and culture.\nYou are...\nBold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risk\nEntrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, 'what if' and constantly challenge the status quo\nVersatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments\nAnalytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency\nTeam-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization\nStrategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans\nCustomer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none\nA customer service obsession and a willingness to do whatever it takes to satisfy customer needs\nEffective communication and are a leader for employees, direct reports, cross-functional teams and executive leadership\nProven ability to quickly adapt to business needs\nWilling to work weekends and/or night shifts when needed\nHigh level of integrity and ethics\nStrong continuous improvement skills\nExcitement for working in an environment with a high level of ambiguity and change\n\nYou have...\n5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production\nBachelor's Degree - Master's preferred\nAbility to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail\nFamiliarity with FSMA, HACCP, SQF\nAPICS CPIM or CSCP certification (preferred)\nSpanish Proficiency preferred\nDemonstrated ability to effectively motivate, develop and manage 100+ employees a day - our culture is a critical part of our success, and you are directly responsible for driving it\nDeep knowledge of Lean and Agile Production\nComprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment\nInterest in spending most of your time on the shop floor and working directly with all levels of staff\nDemonstrated success at delivering new product initiatives in both a large company and start-up environments\nYou'll get…\nCompetitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities\nGenerous PTO and flexible attendance policy\nComprehensive health and wellness benefits with options at $0 monthly, effective first day of employment\nUp to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)\nAccess to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+\nInclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain\nThis job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.\n#Factor #JD1008","company":"HelloFresh","rawCompany":"hellofresh","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-03T14:08:44.441Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"}],"industries":[{"code":"311991","title":"Perishable Prepared Food Manufacturing","slug":"perishable-prepared-food-manufacturing"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"311999","title":"All Other Miscellaneous Food Manufacturing","slug":"all-other-miscellaneous-food-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager, Production","description":"Operations Manager, Production\nSHIFT: Sunday - Wednesday (OVERNIGHTS) OR Wednesday - Sunday (OVERNIGHTS)\nJob Description:\nThe Operations Manager drives the culture & leads the daily activities for a high-volume prep, cook and plating production kitchen and fulfillment center. You will work directly with our Associate Director of Operations to be in charge of building out & leading the operational road map for our production and fulfillment center. Your time will be spent between managing the daily operational logistics of the production center, creating a positive workplace culture for 100+ employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.\nYou will...\nBuild & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment (Kitchen, Prepping, Plating, Food Safety & Quality and Fulfillment)\nDevelop trust, credibility, effective and collaborative relationships with Factor_ peers and direct reports.\nWork with managers to execute final Production Scheduling.\nEnsure product quality of the department.\nBe the liaison between the site operation, kitchen, R&D and other functions within Headquarters, helping your team to identify the key priorities for the site.\nBe responsible for production area continuous improvement initiatives and direction.\nDevelop high standards for execution to meet all KPI's & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals\nEnsure adequate communication of company goals and priorities to Production Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce\nDrive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.\nCreate a positive team dynamic that encourages all employees in the production center to:\nProvide timely feedback to direct/indirect reports.\nDrive positive change within the facility\nAdapt to the ever-changing business needs and ensure that the team does the same\nActively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the Factor_ brand, KPI's, and culture.\nYou are...\nBold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risk\nEntrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, 'what if' and constantly challenge the status quo\nVersatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments\nAnalytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency\nTeam-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization\nStrategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans\nCustomer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none\nA customer service obsession and a willingness to do whatever it takes to satisfy customer needs\nEffective communication and are a leader for employees, direct reports, cross-functional teams and executive leadership\nProven ability to quickly adapt to business needs\nWilling to work weekends and/or night shifts when needed\nHigh level of integrity and ethics\nStrong continuous improvement skills\nExcitement for working in an environment with a high level of ambiguity and change\n\nYou have...\n5+ years of management experience leading an industrial kitchen or production operations center; preferably in food service or food production\nBachelor's Degree - Master's preferred\nAbility to think strategically and communicate at the executive level, coupled with top-notch organizational skills and an attention to detail\nFamiliarity with FSMA, HACCP, SQF\nAPICS CPIM or CSCP certification (preferred)\nSpanish Proficiency preferred\nDemonstrated ability to effectively motivate, develop and manage 100+ employees a day - our culture is a critical part of our success, and you are directly responsible for driving it\nDeep knowledge of Lean and Agile Production\nComprehensive background in Prepping, Cooking, Plating, Food Safety & Quality and Fulfillment\nInterest in spending most of your time on the shop floor and working directly with all levels of staff\nDemonstrated success at delivering new product initiatives in both a large company and start-up environments\nYou'll get…\nCompetitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities\nGenerous PTO and flexible attendance policy\nComprehensive health and wellness benefits with options at $0 monthly, effective first day of employment\nUp to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)\nAccess to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+\nInclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain\nThis job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.\n#Factor #JD1008","datePosted":"2026-08-03T14:08:44.441Z","dateModified":"2026-08-03T14:08:44.441Z","hiringOrganization":{"@type":"Organization","name":"HelloFresh","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d8492b4122342aecd9e51d52"},"url":"https://jobsearcher.com/jobs/d8492b4122342aecd9e51d52"}}