{"schemaVersion":"jobsearcher.job.v1","id":"d838d62dfeed92bdb5e9e5e5","url":"https://jobsearcher.com/jobs/d838d62dfeed92bdb5e9e5e5","canonicalUrl":"https://jobsearcher.com/jobs/d838d62dfeed92bdb5e9e5e5","title":"Senior DevOps Incident & Reliability Manager","description":"Request Technology, LLC seeks a Manager of DevOps Operational Support to lead L1/L2 production support across deployments, middleware, and platform infra. Drive incident response quality, SLA governance, and MTTR improvements with actionable metrics for leadership.\nYou will own the full incident lifecycle, supervise 6-10 engineers, coordinate triage with Platform, Security, and App Dev teams, and push runbooks, monitoring, and automation to reduce toil and improve reliability.\n\n#J-18808-Ljbffr","company":"Request Technology","rawCompany":"request technology","city":"Chicago","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-08-27T03:13:33.985Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior DevOps Incident & Reliability Manager","description":"Request Technology, LLC seeks a Manager of DevOps Operational Support to lead L1/L2 production support across deployments, middleware, and platform infra. Drive incident response quality, SLA governance, and MTTR improvements with actionable metrics for leadership.\nYou will own the full incident lifecycle, supervise 6-10 engineers, coordinate triage with Platform, Security, and App Dev teams, and push runbooks, monitoring, and automation to reduce toil and improve reliability.\n\n#J-18808-Ljbffr","datePosted":"2026-08-27T03:13:33.985Z","dateModified":"2026-08-27T03:13:33.985Z","hiringOrganization":{"@type":"Organization","name":"Request Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d838d62dfeed92bdb5e9e5e5"},"url":"https://jobsearcher.com/jobs/d838d62dfeed92bdb5e9e5e5"}}