{"schemaVersion":"jobsearcher.job.v1","id":"d817ed71ffce6a18cbe6e4e2","url":"https://jobsearcher.com/jobs/d817ed71ffce6a18cbe6e4e2","canonicalUrl":"https://jobsearcher.com/jobs/d817ed71ffce6a18cbe6e4e2","title":"Technical Account Manager (Central)","description":"OverviewCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. Wiz is a fast-growing startup on a mission to help organizations secure cloud environments that will accelerate their businesses.\r\nWe work with hundreds of customers, including a substantial portion of the Fortune 100, who rely on Wiz to scan and secure large-scale data. You will have the freedom to think creatively, contribute to our growth, and help secure cloud environments that enable customers to move faster.\r\nSummaryAs a Technical Account Manager (TAM), you will be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.\r\nTechnical expertise and strong customer-facing skills are essential to address customer needs. You will bridge between customers and the broader Wiz team, coordinating with Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.\r\nWhat you’ll do\r\nBe a Wiz Product and Cloud Security Expert –Serve as a trusted technical advisor throughout your customers’ Wiz journeyConfidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and cloud-security domain expertiseServe as the primary technical contact for your book of customers, addressing technical questions and issues via email, meetings, Slack, and support ticketsContinuously monitor news related to emerging cloud security threats and further develop your domain expertiseStay abreast of and enabled on new Wiz features and functionalityDrive Adoption, Business Value Realization, and Customer Satisfaction– Ensure your book of customers are delighted and deriving value from WizHelp customers develop success plans with measurable goals aligned to organizational security and compliance objectivesAct proactively to guide customers toward full adoption and value, addressing Cloud, Code, and Runtime security riskUse your knowledge of the Wiz platform to accelerate customer success and value realizationAssist customers in project managing Wiz adoption and operationalization goals across business units and stakeholdersHelp unblock adoption by coordinating with internal and external parties to resolve people, process, and technology issuesTrack and report progress and results to Wiz and customer stakeholders in executive-friendly communications and QBRsAdvocate for your Customers– Understand, document, and represent customer needs to internal Wiz stakeholdersCapture feature requests and adoption blockers and liaise with Product and Engineering to determine priority and alternativesManage your book of business and support revenue objectives– Manage a book of up to 15 customers, identifying expansion opportunities and supporting renewals in partnership with sales and renewals teamsDrive toward utilization/adoption targets for your book of businessIdentify, document, and act on risks (e.g., satisfaction, churn, renewal, tenant health) in customer engagementsDevelop and cultivate relationships with key customer contacts to understand sentiment and advance Wiz objectivesHelp build and scale a world-class TAM organization– Assist in driving improvements in Wiz’s TAM motion and impact across GTM teamsDevelop documentation, mentor associate TAMs, and grow areas of technical subject-matter expertisePartner cross-functionally with internal teams to improve processesWhat you’ll bring\r\nOverall5-8+ years of experiencein technical customer-facing roles, ideally supporting a cloud / cloud-security productFor example:Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and ArchitectB.S. in Computer Science, Engineering, or a similar field, or equivalent experienceAbility to navigate evolving responsibilities while contributing to the refinement of the TAM motionTechnical Knowledge\r\nStrong understanding of cloud services and architecture of at least one CSP (AWS/GCP/Azure/OCI) – ideally with a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)Familiarity with cloud-security best practices, threat models, and CNAPP use cases; security certification or experience helping organizations address cloud-security challenges is a plusFamiliarity with container technologies (Docker, Kubernetes) and related security considerationsFamiliarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.Familiarity with Linux and Windows operating systems concepts and runtime sensingStrong problem-solving skills and ability to troubleshoot complex technical issues across internal and external teamsWillingness to continuously learn emerging cloud/security technologiesAccount Management and Customer Success\r\nProven track record of managing a book of business with 5-10+ customersProven ability to build and maintain relationships with enterprise clients, driving outcomes and meeting targetsAbility to enable customers on the Wiz platform and assist with problem-solving across a range of issuesWillingness to engage across multiple channels (Slack, email, support tickets) to support customersAbility to use data and systems (CRM, log analysis tools) to monitor customer health and inform success initiativesExcellent communication and interpersonal skills to engage with stakeholders at all levelsBenefitsWiz offers a competitive package of benefits and programs. Benefits vary by location. This description outlines the current benefits for US employees.Health & Welfare Benefits: Medical, dental, and vision insurance; home office setup reimbursement; flexible spending accounts; monthly connectivity reimbursement; Employee Assistance Program (EAP)Financial Benefits: Short- and long-term disability insurance; life & accident insurance; 401(k) with employer matchTime Off: Flexible paid time off + 11 paid holidays; paid leave programs including parental, pregnancy health, medical and bereavement leaveCompensation: Starting salary is determined by experience and location. The annual base salary range is USD 124,800 — 138,400. This role may include equity and incentive compensation.\r\nApplicants must have the legal right to work in the country where the position is based without visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or other protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz\\'s Privacy Policy.#J-18808-Ljbffr","company":"Cacheflow","rawCompany":"cacheflow","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-25T01:18:53.603Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Account Manager (Central)","description":"OverviewCome join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. Wiz is a fast-growing startup on a mission to help organizations secure cloud environments that will accelerate their businesses.\r\nWe work with hundreds of customers, including a substantial portion of the Fortune 100, who rely on Wiz to scan and secure large-scale data. You will have the freedom to think creatively, contribute to our growth, and help secure cloud environments that enable customers to move faster.\r\nSummaryAs a Technical Account Manager (TAM), you will be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and technical guidance to customers throughout the Wiz journey, from onboarding to operationalization through to a successful renewal and expansion.\r\nTechnical expertise and strong customer-facing skills are essential to address customer needs. You will bridge between customers and the broader Wiz team, coordinating with Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience.\r\nWhat you’ll do\r\nBe a Wiz Product and Cloud Security Expert –Serve as a trusted technical advisor throughout your customers’ Wiz journeyConfidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and cloud-security domain expertiseServe as the primary technical contact for your book of customers, addressing technical questions and issues via email, meetings, Slack, and support ticketsContinuously monitor news related to emerging cloud security threats and further develop your domain expertiseStay abreast of and enabled on new Wiz features and functionalityDrive Adoption, Business Value Realization, and Customer Satisfaction– Ensure your book of customers are delighted and deriving value from WizHelp customers develop success plans with measurable goals aligned to organizational security and compliance objectivesAct proactively to guide customers toward full adoption and value, addressing Cloud, Code, and Runtime security riskUse your knowledge of the Wiz platform to accelerate customer success and value realizationAssist customers in project managing Wiz adoption and operationalization goals across business units and stakeholdersHelp unblock adoption by coordinating with internal and external parties to resolve people, process, and technology issuesTrack and report progress and results to Wiz and customer stakeholders in executive-friendly communications and QBRsAdvocate for your Customers– Understand, document, and represent customer needs to internal Wiz stakeholdersCapture feature requests and adoption blockers and liaise with Product and Engineering to determine priority and alternativesManage your book of business and support revenue objectives– Manage a book of up to 15 customers, identifying expansion opportunities and supporting renewals in partnership with sales and renewals teamsDrive toward utilization/adoption targets for your book of businessIdentify, document, and act on risks (e.g., satisfaction, churn, renewal, tenant health) in customer engagementsDevelop and cultivate relationships with key customer contacts to understand sentiment and advance Wiz objectivesHelp build and scale a world-class TAM organization– Assist in driving improvements in Wiz’s TAM motion and impact across GTM teamsDevelop documentation, mentor associate TAMs, and grow areas of technical subject-matter expertisePartner cross-functionally with internal teams to improve processesWhat you’ll bring\r\nOverall5-8+ years of experiencein technical customer-facing roles, ideally supporting a cloud / cloud-security productFor example:Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and ArchitectB.S. in Computer Science, Engineering, or a similar field, or equivalent experienceAbility to navigate evolving responsibilities while contributing to the refinement of the TAM motionTechnical Knowledge\r\nStrong understanding of cloud services and architecture of at least one CSP (AWS/GCP/Azure/OCI) – ideally with a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)Familiarity with cloud-security best practices, threat models, and CNAPP use cases; security certification or experience helping organizations address cloud-security challenges is a plusFamiliarity with container technologies (Docker, Kubernetes) and related security considerationsFamiliarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.Familiarity with Linux and Windows operating systems concepts and runtime sensingStrong problem-solving skills and ability to troubleshoot complex technical issues across internal and external teamsWillingness to continuously learn emerging cloud/security technologiesAccount Management and Customer Success\r\nProven track record of managing a book of business with 5-10+ customersProven ability to build and maintain relationships with enterprise clients, driving outcomes and meeting targetsAbility to enable customers on the Wiz platform and assist with problem-solving across a range of issuesWillingness to engage across multiple channels (Slack, email, support tickets) to support customersAbility to use data and systems (CRM, log analysis tools) to monitor customer health and inform success initiativesExcellent communication and interpersonal skills to engage with stakeholders at all levelsBenefitsWiz offers a competitive package of benefits and programs. Benefits vary by location. This description outlines the current benefits for US employees.Health & Welfare Benefits: Medical, dental, and vision insurance; home office setup reimbursement; flexible spending accounts; monthly connectivity reimbursement; Employee Assistance Program (EAP)Financial Benefits: Short- and long-term disability insurance; life & accident insurance; 401(k) with employer matchTime Off: Flexible paid time off + 11 paid holidays; paid leave programs including parental, pregnancy health, medical and bereavement leaveCompensation: Starting salary is determined by experience and location. The annual base salary range is USD 124,800 — 138,400. This role may include equity and incentive compensation.\r\nApplicants must have the legal right to work in the country where the position is based without visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, or other protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz\\'s Privacy Policy.#J-18808-Ljbffr","datePosted":"2026-06-25T01:18:53.603Z","dateModified":"2026-06-25T01:18:53.603Z","hiringOrganization":{"@type":"Organization","name":"Cacheflow","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d817ed71ffce6a18cbe6e4e2"},"url":"https://jobsearcher.com/jobs/d817ed71ffce6a18cbe6e4e2"}}