Project Coordinator (100% Remote)

Project CoordinatorWe are seeking a detail-oriented and highly organized Project Coordinator to support our Operations Team and Field Technicians. Skills needed to provide remote support, documentation, tracking, and process improvement tasks. This role requires strong computer skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will support operational efficiency through documentation, process flow management, and effective follow-up.Key Responsibilities:Track and document operational tasks and workflowsMaintain organized electronic filing systems using standard file naming conventionsSupport resolution of escalations from remote technicians in the fieldCreate folders, prepare documentation, and manage data inputsCollaborate with cross-functional teams to improve and streamline processesFollow up on outstanding tasks and ensure timely completionProvide internal customer service and support through clear communicationUse SharePoint and Microsoft Office tools (Excel, Word, Outlook) effectivelyRequired Skills:Frontier Software/ToolsVX FieldSIMPLMTPRequired Computer Skills:Microsoft Excel (Intermediate to Advanced)Microsoft Word and OutlookUnderstanding of file naming conventions and folder managementSharePoint experienceMinimum Qualifications:Strong attention to detail and organizational skillsProven ability to document, track, and follow up on tasksFamiliarity with process flows and improvement methodologiesExcellent written and verbal communication skillsDemonstrated flexibility and adaptabilityCustomer service mindset with problem-solving capabilitiesExperience as a resolution specialist or in a similar support role is a plus