{"schemaVersion":"jobsearcher.job.v1","id":"d7d0414d2a4101af58207c5b","url":"https://jobsearcher.com/jobs/d7d0414d2a4101af58207c5b","canonicalUrl":"https://jobsearcher.com/jobs/d7d0414d2a4101af58207c5b","title":"Trainer","description":"Support Services Group is looking for a highly energetic and collaborative Trainer. The Trainer is responsible for increasing employee engagement by teaching new skills and knowledge to our new employees, as well as up training our current employees. This position will be primarily responsible for training our new agents, but will also collaborate with site leadership for other training initiatives.\nJob Functions:\nCollaborate with management to identify training needs\nPlan and implement an effective employee orientation and on-going training curriculum\nAssists with the development of training curriculum and training materials.\nMay conduct future “Train the Trainer” training to develop trainers for effective administration of training curriculum.\nConduct training at on-board of new or transferring employees.\nAnalyze training evaluations to determine areas for improvement.\nProvide input for improvements to the overall training program and training curriculum.\nAssists Managers with coordinating and documenting training requirements.\nAssist with development and maintenance of department training matrixes.\nAssist in meeting departmental goals, and special projects as needed.\nPerform other related duties as required.\n\nRequired Knowledge, Skills and Abilities:\n\nOpen schedule availability.\n\nOn Site position.\nTraining/Learning and Development experience is a must.\n\nSales experience is needed.\n\nMedical background is a plus.\n\nStrong oral and written communication skills.\nExcellent organization skills and a high level of attention to detail.\nUnderstanding of effective teaching methodologies and tools\nAbility to adapt style and training, depending on business needs.\nStrong presentation skills along with strong time management\nThe ability to break down complex to a level that is understood by all levels of experience and education.\nProficient in the use of MS Office applications (Word, Excel, PowerPoint).\nMinimum of one year experience as a trainer, preferred.\n\nMinimum Requirements:\nHigh School Diploma or equivalent required\nBachelor's degree and/or training certificate preferred\nExcellent Opportunity to join an industry leader!\nSupport Services Group is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.","company":"Support Services Group","rawCompany":"support services group","city":"Waco","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-18T17:07:28.318Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"611420","title":"Computer Training","slug":"computer-training"},{"code":"611410","title":"Business and Secretarial Schools","slug":"business-and-secretarial-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Trainer","description":"Support Services Group is looking for a highly energetic and collaborative Trainer. The Trainer is responsible for increasing employee engagement by teaching new skills and knowledge to our new employees, as well as up training our current employees. This position will be primarily responsible for training our new agents, but will also collaborate with site leadership for other training initiatives.\nJob Functions:\nCollaborate with management to identify training needs\nPlan and implement an effective employee orientation and on-going training curriculum\nAssists with the development of training curriculum and training materials.\nMay conduct future “Train the Trainer” training to develop trainers for effective administration of training curriculum.\nConduct training at on-board of new or transferring employees.\nAnalyze training evaluations to determine areas for improvement.\nProvide input for improvements to the overall training program and training curriculum.\nAssists Managers with coordinating and documenting training requirements.\nAssist with development and maintenance of department training matrixes.\nAssist in meeting departmental goals, and special projects as needed.\nPerform other related duties as required.\n\nRequired Knowledge, Skills and Abilities:\n\nOpen schedule availability.\n\nOn Site position.\nTraining/Learning and Development experience is a must.\n\nSales experience is needed.\n\nMedical background is a plus.\n\nStrong oral and written communication skills.\nExcellent organization skills and a high level of attention to detail.\nUnderstanding of effective teaching methodologies and tools\nAbility to adapt style and training, depending on business needs.\nStrong presentation skills along with strong time management\nThe ability to break down complex to a level that is understood by all levels of experience and education.\nProficient in the use of MS Office applications (Word, Excel, PowerPoint).\nMinimum of one year experience as a trainer, preferred.\n\nMinimum Requirements:\nHigh School Diploma or equivalent required\nBachelor's degree and/or training certificate preferred\nExcellent Opportunity to join an industry leader!\nSupport Services Group is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.","datePosted":"2026-07-18T17:07:28.318Z","dateModified":"2026-07-18T17:07:28.318Z","hiringOrganization":{"@type":"Organization","name":"Support Services Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Waco","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d7d0414d2a4101af58207c5b"},"url":"https://jobsearcher.com/jobs/d7d0414d2a4101af58207c5b"}}