{"schemaVersion":"jobsearcher.job.v1","id":"d7629f4c25b50831335d0f0b","url":"https://jobsearcher.com/jobs/d7629f4c25b50831335d0f0b","canonicalUrl":"https://jobsearcher.com/jobs/d7629f4c25b50831335d0f0b","title":"GoogleWorkspace 기술 지원 엔지니어 모집(신입/경력)","description":"Technical Support Engineer — Google Workspace & Cloud SecurityNew-grad & experienced roles · Netkiller — Asia-Pacific's first Google Cloud Partner Final Winner of Google's AI Launchpad Contest 2025 · Technical work in privacy, identity, and cloud security If you came to SVCC because you care about how data stays private, how identities are secured, and how real cloud environments hold up under pressure, this role puts those instincts to work every day. The ideal candidate will configure and troubleshoot Google Workspace and our in-house security solutions (KillerID SSO/IdP, Netkiller ISMS) to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams, including sales and customer success. Your ability to work in complex cloud and networking environments — across enterprises, startups, and public-sector clients — will make you an ideal candidate. We especially welcome students and new graduates. Many of our most effective support engineers started here with strong fundamentals and curiosity, then grew through structured onboarding, mentorship, and full support toward Google certifications. Experienced engineers can step straight into complex enterprise cases and security policy design.ResponsibilitiesReproduce customer environments and run tests to diagnose Google Workspace and identity/access issues Provision and onboard new Google Workspace domains — domain verification, DNS, email authentication (SPF/DKIM/DMARC), and Gmail activation Configure and advise on security policies: external sharing controls, organizational units, guest access, admin delegation, and SSO/IdP federation Investigate and resolve account issues, including conflict/unmanaged accounts, license assignment, and secure offboarding with data backup Perform data migrations from Microsoft 365 and IMAP/POP3 mail systems, and deliver migration result reports Support AI and new features (Gemini, Workspace Studio) and troubleshoot related errors Manage and address electronic tickets efficiently through the full case workflow (intake → diagnosis → resolution → closure) Liaise between the sales team, customer success team, and customers to properly address customer problems Escalate complex cases to Google's technical support team, then relay official guidance back to the customer Troubleshoot and configure software and hardware across customer environments QualificationsCommon Customer service oriented, with the ability to explain technical issues in clear, accessible language Strong written, verbal, and troubleshooting skills Genuine curiosity about cloud, identity, and security technologies Fluent communication in English (written, verbal, and email) Students / New graduates Pursuing or recently completed a degree in Computer Science, IT, Cybersecurity, or equivalent hands-on experience Familiarity with DNS, email protocols (SMTP/IMAP/POP3), and identity/access management basics CTF, hackathon, or security-club experience is a strong plus (we provide advanced training on the job) Experienced 2+ years' of technical support experience with Google Workspace, Microsoft 365, or similar cloud platforms Hands-on experience with DNS, email authentication, and data migration Experience designing admin console / security policies and supporting enterprise customers PreferredGoogle Workspace / Google Cloud certifications, or security certifications (e.g., CompTIA Security+) Exposure to SSO/IdP federation, IAM, or ISMS / compliance frameworks Participation in CTF, hackathons, or programs like AIxCC Korean language ability is a plus — we're a global team with offices in both the U.S. and Korea Why start your cybersecurity career hereWork in real enterprise cloud environments from day one — not simulations Mentorship from a team where every member holds Google certifications, plus full certification support Direct collaboration with Google and its technical support team on cutting-edge cloud and AI cases Hands-on grounding in identity, data protection, and security policy — the foundation of a cybersecurity career","company":"Netkiller","rawCompany":"netkiller","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-13T23:06:52.024Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"GoogleWorkspace 기술 지원 엔지니어 모집(신입/경력)","description":"Technical Support Engineer — Google Workspace & Cloud SecurityNew-grad & experienced roles · Netkiller — Asia-Pacific's first Google Cloud Partner Final Winner of Google's AI Launchpad Contest 2025 · Technical work in privacy, identity, and cloud security If you came to SVCC because you care about how data stays private, how identities are secured, and how real cloud environments hold up under pressure, this role puts those instincts to work every day. The ideal candidate will configure and troubleshoot Google Workspace and our in-house security solutions (KillerID SSO/IdP, Netkiller ISMS) to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams, including sales and customer success. Your ability to work in complex cloud and networking environments — across enterprises, startups, and public-sector clients — will make you an ideal candidate. We especially welcome students and new graduates. Many of our most effective support engineers started here with strong fundamentals and curiosity, then grew through structured onboarding, mentorship, and full support toward Google certifications. Experienced engineers can step straight into complex enterprise cases and security policy design.ResponsibilitiesReproduce customer environments and run tests to diagnose Google Workspace and identity/access issues Provision and onboard new Google Workspace domains — domain verification, DNS, email authentication (SPF/DKIM/DMARC), and Gmail activation Configure and advise on security policies: external sharing controls, organizational units, guest access, admin delegation, and SSO/IdP federation Investigate and resolve account issues, including conflict/unmanaged accounts, license assignment, and secure offboarding with data backup Perform data migrations from Microsoft 365 and IMAP/POP3 mail systems, and deliver migration result reports Support AI and new features (Gemini, Workspace Studio) and troubleshoot related errors Manage and address electronic tickets efficiently through the full case workflow (intake → diagnosis → resolution → closure) Liaise between the sales team, customer success team, and customers to properly address customer problems Escalate complex cases to Google's technical support team, then relay official guidance back to the customer Troubleshoot and configure software and hardware across customer environments QualificationsCommon Customer service oriented, with the ability to explain technical issues in clear, accessible language Strong written, verbal, and troubleshooting skills Genuine curiosity about cloud, identity, and security technologies Fluent communication in English (written, verbal, and email) Students / New graduates Pursuing or recently completed a degree in Computer Science, IT, Cybersecurity, or equivalent hands-on experience Familiarity with DNS, email protocols (SMTP/IMAP/POP3), and identity/access management basics CTF, hackathon, or security-club experience is a strong plus (we provide advanced training on the job) Experienced 2+ years' of technical support experience with Google Workspace, Microsoft 365, or similar cloud platforms Hands-on experience with DNS, email authentication, and data migration Experience designing admin console / security policies and supporting enterprise customers PreferredGoogle Workspace / Google Cloud certifications, or security certifications (e.g., CompTIA Security+) Exposure to SSO/IdP federation, IAM, or ISMS / compliance frameworks Participation in CTF, hackathons, or programs like AIxCC Korean language ability is a plus — we're a global team with offices in both the U.S. and Korea Why start your cybersecurity career hereWork in real enterprise cloud environments from day one — not simulations Mentorship from a team where every member holds Google certifications, plus full certification support Direct collaboration with Google and its technical support team on cutting-edge cloud and AI cases Hands-on grounding in identity, data protection, and security policy — the foundation of a cybersecurity career","datePosted":"2026-06-13T23:06:52.024Z","dateModified":"2026-06-13T23:06:52.024Z","hiringOrganization":{"@type":"Organization","name":"Netkiller","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d7629f4c25b50831335d0f0b"},"url":"https://jobsearcher.com/jobs/d7629f4c25b50831335d0f0b"}}