{"schemaVersion":"jobsearcher.job.v1","id":"d761ebe76dc3593ed73b0ed6","url":"https://jobsearcher.com/jobs/d761ebe76dc3593ed73b0ed6","canonicalUrl":"https://jobsearcher.com/jobs/d761ebe76dc3593ed73b0ed6","title":"Network / System Enginee","description":"Operations Application AnalystGenesis10 is currently seeking an Operations Application Analyst for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity.This role is responsible for the effective and successful management of the retention, supervision, and discovery of electronic communications for regulated lines of business. The Operations Application Analyst will ensure application availability and performance meet or exceed business needs, enable adherence to regulatory requirements, and provide technical support for the business partners that use the retention and supervision platforms.Responsibilities:Ensure all production regulated messaging applications are performing and providing a stable platformManage and support all applications that enable compliant supervision review of electronic communicationsProvide service delivery to all Supervision & eDiscovery usersEnsure successful implementation and validation of application service changesMaintain support relationships with eDiscovery and Legal teams to make sure business strategies are consistently metEnsure that business partner priorities are identified, implemented, and communicated as it pertains to Supervision policy managementInterface with EC Compliance to ensure adherence to compliance requirements via technical controls and reportingCollaborate with Engineering and Operations teammatesCollaborate with vendors and outside technical support teamsEffectively manage workloads based on priority and urgencyCreate and maintain knowledge base and procedural documentationRequirements:3 or more years of working in a technical operations roleStrong working knowledge of ITIL standards and practicesProven problem-solving and analytical skillsProven communication skills on a technical and non-technical levelProven process documentation skillsStrong working knowledge of Windows 10 operating systems and internet browsersStrong working knowledge of Microsoft Office tools (Outlook, Excel, Access, PowerPoint)Working knowledge of Powershell and MS SQL ServerBasic knowledge of network troubleshootingAbility to participate with on-call support rotationsDesired skills:Exposure to electronic communications retention and supervision platformsExposure to regulatory compliance rules and regulationsExperience with automation of recurring processesSQL ScriptingPowerShell and/or Python ScriptingPay range: $58.31 - $66.31 per hourOnly candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply!","company":"Genesis10","rawCompany":"genesis10","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:31:10.337Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network / System Enginee","description":"Operations Application AnalystGenesis10 is currently seeking an Operations Application Analyst for a contract position with a Global Financial Institution located in Charlotte, NC and Plano, TX. This is a 12+ month contract opportunity.This role is responsible for the effective and successful management of the retention, supervision, and discovery of electronic communications for regulated lines of business. The Operations Application Analyst will ensure application availability and performance meet or exceed business needs, enable adherence to regulatory requirements, and provide technical support for the business partners that use the retention and supervision platforms.Responsibilities:Ensure all production regulated messaging applications are performing and providing a stable platformManage and support all applications that enable compliant supervision review of electronic communicationsProvide service delivery to all Supervision & eDiscovery usersEnsure successful implementation and validation of application service changesMaintain support relationships with eDiscovery and Legal teams to make sure business strategies are consistently metEnsure that business partner priorities are identified, implemented, and communicated as it pertains to Supervision policy managementInterface with EC Compliance to ensure adherence to compliance requirements via technical controls and reportingCollaborate with Engineering and Operations teammatesCollaborate with vendors and outside technical support teamsEffectively manage workloads based on priority and urgencyCreate and maintain knowledge base and procedural documentationRequirements:3 or more years of working in a technical operations roleStrong working knowledge of ITIL standards and practicesProven problem-solving and analytical skillsProven communication skills on a technical and non-technical levelProven process documentation skillsStrong working knowledge of Windows 10 operating systems and internet browsersStrong working knowledge of Microsoft Office tools (Outlook, Excel, Access, PowerPoint)Working knowledge of Powershell and MS SQL ServerBasic knowledge of network troubleshootingAbility to participate with on-call support rotationsDesired skills:Exposure to electronic communications retention and supervision platformsExposure to regulatory compliance rules and regulationsExperience with automation of recurring processesSQL ScriptingPowerShell and/or Python ScriptingPay range: $58.31 - $66.31 per hourOnly candidates available and ready to work directly as Genesis10 employees will be considered for this position.If you have the described qualifications and are interested in this exciting opportunity, please apply!","datePosted":"2026-06-26T03:31:10.337Z","dateModified":"2026-06-26T03:31:10.337Z","hiringOrganization":{"@type":"Organization","name":"Genesis10","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d761ebe76dc3593ed73b0ed6"},"url":"https://jobsearcher.com/jobs/d761ebe76dc3593ed73b0ed6"}}