{"schemaVersion":"jobsearcher.job.v1","id":"d7378d37cea2e9bed6ddfcd6","url":"https://jobsearcher.com/jobs/d7378d37cea2e9bed6ddfcd6","canonicalUrl":"https://jobsearcher.com/jobs/d7378d37cea2e9bed6ddfcd6","title":"Transport/IP Network Controller","description":"Minimum Clearance Required\r\nSecret\r\nResponsibilities\r\nI2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.\r\nCreate and update tickets utilizing Remedy.\r\nIndependently triages and manages ticket que in respective technology, and provides feedback and guidance for tickets of concern.\r\nMonitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools.\r\nIncident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information; identifying the fault condition and its impacts; isolating root causes; coordinating correction of fault situations regardless of the fault in the infrastructure; Assist in developing and maintaining a centralized, known error database containing defects, failures, causes, and repair actions including workarounds taken to resolve these failures in support of incident and problem resolution.\r\nNotify necessary points of contacts based on essential or heightened awareness networks, circuits or location of incidents.\r\nIncident Analysis (Fault Isolation): Support the fault isolation process; diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs; identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities; activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.\r\nSupport all customers to include providing global situational awareness support.\r\nFault Correction: Correct/replace faulty network elements, coordinating with other service providers as necessary; Verify that service has been restored upon resolution of all customer-initiated tickets.\r\nNetwork/Service Restoration: Restore networks and service to full operation; Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs; Identify failures that are attributable to a different causes and impacts; Conduct reroute and normalization of services and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs); Reroute routine circuits within 24 hours of notification; Documenting reroute in the configuration management database (CMDB); Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.\r\nProvide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.\r\nProvide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outline.\r\nWorks directly with leadership to evaluate and provide feedback for training, standard operating procedures, and tools capabilities.\r\nIncident Escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II; Record, assess, track, and monitor incident tickets escalated to operational infrastructure.\r\nDemonstrated knowledge of training, standard operating procedures, and tools within O&M: Evaluates and provides feedback for training, standard operating procedures, and tools; Assist in monitoring training Network controllers within O&M; assist in training junior-level Network controllers within O&M; Effectively communicates with the O&M team and the customer; Effectively communicates with the O&M team, the customer and outside leadership to obtain or provide information on significant events or changes within the DISN; Provide technical advice and insight to peers, leadership, other NOCs within O&M, and customers. Provide technical advice and insight to peers and customers to assist in resolution of complex issues.\r\nDemonstrated comprehensive understanding of and ability to apply principles, theories, and concepts of networking and has a broad understanding of other related specialty areas.\r\nProvide advanced level technical support of the DISN customer.\r\nIndependently works on projects or assignments for future operations within O&M and impacting the DISN.\r\nResolve multi-layer complex issues that cross several NOC or domain within O&M.\r\nDemonstrate extensive proficiency in specialized functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.\r\nDemonstrate proficiency of several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.\r\nQualifications\r\nMust have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.\r\nAbility to work in a 24/7 operation.\r\nExperience with one or more of the following: alarm surveillance, fault management, LAN/WAN maintenance, performance management.\r\nAdvanced Knowledge in four or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.\r\nGeneral understanding of network topologies, both transport and IP.\r\nCurrently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.\r\n2 years of professional work experience.\r\nPreferred Qualifications\r\nTech control facility or cyber transport experienc\r\nCircuit actions and vendor experience\r\nIP architecture experience\r\nTelco NOC, inside or outside plant experience.\r\nExperience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs\r\nExperience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.\r\nAny additional certifications to include: CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, SolarWinds Certified Professional Program\r\nEssential Requirements\r\nUS Citizenship is required\r\nSecret clearance\r\nI2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.\r\nIn compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed. Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.\r\nPhysical Demands\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.\r\nWhile performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.\r\nI2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.\r\nJ-18808-Ljbffr","company":"Isys Technologies","rawCompany":"isys technologies","city":"Clearfield","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-07-31T00:07:45.555Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Transport/IP Network Controller","description":"Minimum Clearance Required\r\nSecret\r\nResponsibilities\r\nI2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.\r\nCreate and update tickets utilizing Remedy.\r\nIndependently triages and manages ticket que in respective technology, and provides feedback and guidance for tickets of concern.\r\nMonitor network events and element management failures in real-time on a 24x7x365 basis across several monitoring tools.\r\nIncident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information; identifying the fault condition and its impacts; isolating root causes; coordinating correction of fault situations regardless of the fault in the infrastructure; Assist in developing and maintaining a centralized, known error database containing defects, failures, causes, and repair actions including workarounds taken to resolve these failures in support of incident and problem resolution.\r\nNotify necessary points of contacts based on essential or heightened awareness networks, circuits or location of incidents.\r\nIncident Analysis (Fault Isolation): Support the fault isolation process; diagnoses and troubleshoot utilizing procedures to isolate where the fault occurs; identify failed network element(s) i.e. systems, hardware, software, circuits, or facilities; activities include: testing, fault troubleshooting, fault localization, fault logging and assignment.\r\nSupport all customers to include providing global situational awareness support.\r\nFault Correction: Correct/replace faulty network elements, coordinating with other service providers as necessary; Verify that service has been restored upon resolution of all customer-initiated tickets.\r\nNetwork/Service Restoration: Restore networks and service to full operation; Coordinate with other service providers as necessary to track service restoration and meet the DISN SLA and customer negotiated SLAs; Identify failures that are attributable to a different causes and impacts; Conduct reroute and normalization of services and circuits due to outages, degradation, or Authorized Service Interruptions (ASIs); Reroute routine circuits within 24 hours of notification; Documenting reroute in the configuration management database (CMDB); Provide updates on outages from technicians and/or government incident tickets until a resolution or path to resolution is identified and documented in ticket.\r\nProvide 24/7/365 sustainment support for outages, degradation of services and Tier 1/Tier 2 support.\r\nProvide timely situational awareness to leadership and the impacted community within discovery and ticket creation using approved communication methods as outline.\r\nWorks directly with leadership to evaluate and provide feedback for training, standard operating procedures, and tools capabilities.\r\nIncident Escalation: Fault escalation, customer coordination and communications, and ticket system updates and status reporting utilizing procedures between Tier I and Tier II; Record, assess, track, and monitor incident tickets escalated to operational infrastructure.\r\nDemonstrated knowledge of training, standard operating procedures, and tools within O&M: Evaluates and provides feedback for training, standard operating procedures, and tools; Assist in monitoring training Network controllers within O&M; assist in training junior-level Network controllers within O&M; Effectively communicates with the O&M team and the customer; Effectively communicates with the O&M team, the customer and outside leadership to obtain or provide information on significant events or changes within the DISN; Provide technical advice and insight to peers, leadership, other NOCs within O&M, and customers. Provide technical advice and insight to peers and customers to assist in resolution of complex issues.\r\nDemonstrated comprehensive understanding of and ability to apply principles, theories, and concepts of networking and has a broad understanding of other related specialty areas.\r\nProvide advanced level technical support of the DISN customer.\r\nIndependently works on projects or assignments for future operations within O&M and impacting the DISN.\r\nResolve multi-layer complex issues that cross several NOC or domain within O&M.\r\nDemonstrate extensive proficiency in specialized functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.\r\nDemonstrate proficiency of several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc.\r\nQualifications\r\nMust have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.\r\nAbility to work in a 24/7 operation.\r\nExperience with one or more of the following: alarm surveillance, fault management, LAN/WAN maintenance, performance management.\r\nAdvanced Knowledge in four or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.\r\nGeneral understanding of network topologies, both transport and IP.\r\nCurrently possess an active Secret security clearance and be able to obtain and maintain a Top-Secret security clearance.\r\n2 years of professional work experience.\r\nPreferred Qualifications\r\nTech control facility or cyber transport experienc\r\nCircuit actions and vendor experience\r\nIP architecture experience\r\nTelco NOC, inside or outside plant experience.\r\nExperience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs\r\nExperience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.\r\nAny additional certifications to include: CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, SolarWinds Certified Professional Program\r\nEssential Requirements\r\nUS Citizenship is required\r\nSecret clearance\r\nI2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.\r\nIn compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed. Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.\r\nPhysical Demands\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.\r\nWhile performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.\r\nI2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.\r\nJ-18808-Ljbffr","datePosted":"2026-07-31T00:07:45.555Z","dateModified":"2026-07-31T00:07:45.555Z","hiringOrganization":{"@type":"Organization","name":"Isys Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clearfield","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d7378d37cea2e9bed6ddfcd6"},"url":"https://jobsearcher.com/jobs/d7378d37cea2e9bed6ddfcd6"}}