{"schemaVersion":"jobsearcher.job.v1","id":"d72ec683cd1b2684a7193f78","url":"https://jobsearcher.com/jobs/d72ec683cd1b2684a7193f78","canonicalUrl":"https://jobsearcher.com/jobs/d72ec683cd1b2684a7193f78","title":"QA/Business Process Analyst","description":"CRM Entry – NERC – Business Analyst / QA Engineer (Contract)Company: NERC (North American Electric Reliability Corporation)Position: Business Analyst / QA Engineer (Contract)Department: Personnel Certification & Credential MaintenanceReports To: Manager, Personnel Certification and Credential Maintenance (Barbara Nutter)Location: Remote (Eastern Time preferred)Bill Rate: $85/hrHours: 40/weekDuration: ~10-month contract (no conversion)Interview Process: 2–3 rounds (Barbara Nutter + Darrell Moore + Christy Cifreo)Overview / Intake Summary This is a QA-heavy Business Analyst role focused on UAT, regression testing, and documentation. The hire will play a key role in supporting a major enterprise application rollout scheduled to go live November 5th. The system will be used by individuals and companies across NERC’s network to:Maintain active certifications Track continuing education hours Manage payments and credential status Supporting ~7,500 system operators across the U.S. and Canada. This is not an LMS, but a certification and compliance tracking platform. Environment is manual testing (no formal QA tools). This is a purely contingent role (no conversion). Scope of the RoleThis individual is stepping into a mission-critical role tied directly to a system go-live.They Will Help define and execute how the entire application is tested end-to-end Build structured, repeatable testing procedures for all functional areas Ensure the system is fully validated before release (UAT, regression, some integration) Create clear documentation for:Internal stakeholders External users (operators, companies) Map out and document:How users interact with the system Step-by-step navigation and workflows Ultimately ensure a smooth, low-risk cutover in November This Is a Blend OfQA ownership (manual testing strategy + execution) Process design (how testing is done going forward) User enablement (documentation + usability guidance) Key Responsibilities Design and execute test plans, test cases, UAT, and regression testing Develop step-by-step testing procedures for repeatability Perform data validation Participate in vendor calls and system discussions Create:Internal documentation External documentation System navigation guides Track and follow up on issues and action items Support user inquiries and system-related questions Maintain and update process documentation Day 1 / Ramp-Up Expectations First ~6 weeks:Heavy training and knowledge transfer Sit in on vendor calls Gain access to the system and explore functionality Early deliverables:Build testing materials Begin data validation efforts (target: August) End goal:Drive toward a seamless go-live on November 5th What Success Looks LikeCreates a comprehensive, structured QA/testing framework Documents clear, repeatable testing processes Produces high-quality user documentation Plays a key role in a smooth system rollout with minimal issues Enables long-term scalability of testing and system usage Ideal Candidate Profile 5+ years of experience in:UAT & regression testing Test plan creation and execution Strong experience with:Manual QA environments System integration and data validation Excellent:Written communication (documentation-heavy) Verbal communication (stakeholder interaction) Ability to:Build structured QA methodologies from scratch Think through end-to-end user journeys Tools:Microsoft Office Suite (Word, Excel, PowerPoint) Key Callouts / Nuances Highly visible role tied to a November go-live Manual testing environment (no automation tools) Heavy emphasis on:Process creation Documentation User experience clarity Supporting a large, regulated user base across North America","company":"ExecuSource","rawCompany":"execusource","city":"Atlanta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-05-24T07:55:31.092Z","occupations":[{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"QA/Business Process Analyst","description":"CRM Entry – NERC – Business Analyst / QA Engineer (Contract)Company: NERC (North American Electric Reliability Corporation)Position: Business Analyst / QA Engineer (Contract)Department: Personnel Certification & Credential MaintenanceReports To: Manager, Personnel Certification and Credential Maintenance (Barbara Nutter)Location: Remote (Eastern Time preferred)Bill Rate: $85/hrHours: 40/weekDuration: ~10-month contract (no conversion)Interview Process: 2–3 rounds (Barbara Nutter + Darrell Moore + Christy Cifreo)Overview / Intake Summary This is a QA-heavy Business Analyst role focused on UAT, regression testing, and documentation. The hire will play a key role in supporting a major enterprise application rollout scheduled to go live November 5th. The system will be used by individuals and companies across NERC’s network to:Maintain active certifications Track continuing education hours Manage payments and credential status Supporting ~7,500 system operators across the U.S. and Canada. This is not an LMS, but a certification and compliance tracking platform. Environment is manual testing (no formal QA tools). This is a purely contingent role (no conversion). Scope of the RoleThis individual is stepping into a mission-critical role tied directly to a system go-live.They Will Help define and execute how the entire application is tested end-to-end Build structured, repeatable testing procedures for all functional areas Ensure the system is fully validated before release (UAT, regression, some integration) Create clear documentation for:Internal stakeholders External users (operators, companies) Map out and document:How users interact with the system Step-by-step navigation and workflows Ultimately ensure a smooth, low-risk cutover in November This Is a Blend OfQA ownership (manual testing strategy + execution) Process design (how testing is done going forward) User enablement (documentation + usability guidance) Key Responsibilities Design and execute test plans, test cases, UAT, and regression testing Develop step-by-step testing procedures for repeatability Perform data validation Participate in vendor calls and system discussions Create:Internal documentation External documentation System navigation guides Track and follow up on issues and action items Support user inquiries and system-related questions Maintain and update process documentation Day 1 / Ramp-Up Expectations First ~6 weeks:Heavy training and knowledge transfer Sit in on vendor calls Gain access to the system and explore functionality Early deliverables:Build testing materials Begin data validation efforts (target: August) End goal:Drive toward a seamless go-live on November 5th What Success Looks LikeCreates a comprehensive, structured QA/testing framework Documents clear, repeatable testing processes Produces high-quality user documentation Plays a key role in a smooth system rollout with minimal issues Enables long-term scalability of testing and system usage Ideal Candidate Profile 5+ years of experience in:UAT & regression testing Test plan creation and execution Strong experience with:Manual QA environments System integration and data validation Excellent:Written communication (documentation-heavy) Verbal communication (stakeholder interaction) Ability to:Build structured QA methodologies from scratch Think through end-to-end user journeys Tools:Microsoft Office Suite (Word, Excel, PowerPoint) Key Callouts / Nuances Highly visible role tied to a November go-live Manual testing environment (no automation tools) Heavy emphasis on:Process creation Documentation User experience clarity Supporting a large, regulated user base across North America","datePosted":"2026-05-24T07:55:31.092Z","dateModified":"2026-05-24T07:55:31.092Z","hiringOrganization":{"@type":"Organization","name":"ExecuSource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d72ec683cd1b2684a7193f78"},"url":"https://jobsearcher.com/jobs/d72ec683cd1b2684a7193f78"}}