{"schemaVersion":"jobsearcher.job.v1","id":"d70dbd43159ddbb86a4bf7e2","url":"https://jobsearcher.com/jobs/d70dbd43159ddbb86a4bf7e2","canonicalUrl":"https://jobsearcher.com/jobs/d70dbd43159ddbb86a4bf7e2","title":"Host","description":"About Company:\nClancy’s Hospitality was established in 1965 in Noblesville, Indiana, by Indiana Restaurant Hall of Fame Member Carl Fogelsong. Pride in technically excellent service, combined with warm hospitality, is the cornerstone of our business. We coach our staff to treat every customer as a guest in our own home—because that’s who we are, and that’s who we’ll always be.\nWe believe that hospitality, when done well, can be a transformative force in a community.\nAbout the Role:\nAs a Host, you will be the first point of contact for guests, playing a crucial role in creating a welcoming and positive experience from the moment they arrive. Your primary objective is to manage guest flow efficiently, ensuring timely seating and minimizing wait times while maintaining a friendly and professional demeanor. You will coordinate with the service team to optimize table assignments and accommodate special requests, contributing to smooth restaurant operations. Additionally, you will handle reservations, answer inquiries, and address guest concerns promptly to uphold high customer satisfaction standards. Your role is vital in setting the tone for the dining experience and fostering repeat business through exceptional hospitality.\nMinimum Qualifications:\nHigh school diploma or equivalent.\nPrevious experience in a customer service or hospitality role.\nStrong communication and interpersonal skills.\nAbility to stand for extended periods and manage a fast-paced environment.\nBasic proficiency with reservation and point-of-sale systems.\nPreferred Qualifications:\nExperience working as a host or in a similar front-of-house position in a restaurant setting.\nFamiliarity with reservation management software such as OpenTable or Resy.\nConflict resolution and problem-solving skills.\nKnowledge of local dining trends and customer service best practices.\nResponsibilities:\nGreet guests warmly upon arrival and manage the seating process to ensure efficient table turnover.\nMaintain an organized waitlist and communicate accurate wait times to guests.\nCoordinate with servers and kitchen staff to optimize seating arrangements and accommodate special requests.\nAnswer phone calls to manage reservations, provide information, and handle guest inquiries.\nAddress guest concerns or complaints promptly and escalate issues to management when necessary.\nMaintain cleanliness and organization of the host station and entrance area.\nAssist with opening and closing duties as required.\nSkills:\nThe required communication and interpersonal skills are essential for greeting guests warmly, managing inquiries, and coordinating with team members to ensure smooth operations. Proficiency with reservation and point-of-sale systems enables efficient handling of bookings and seating assignments, reducing wait times and improving guest satisfaction. Physical stamina and the ability to work in a fast-paced environment allow the host to maintain energy and attentiveness throughout busy service periods. Preferred skills such as multilingual abilities and conflict resolution enhance the host's capacity to serve a diverse clientele and address challenges effectively. Together, these skills contribute to creating a welcoming atmosphere and a seamless dining experience for all guests.\nBenefits:\nEligible hourly employees have access to affordable healthcare benefits through River Health. This supplemental “Minimum Essential Coverage” (MEC) medical plan provides access to basic healthcare services and wellness support designed to support employee health and well-being.\nFull-time hourly employees are also eligible to earn Paid Time Off (PTO).","company":"Clancy","rawCompany":"clancy","city":"Westfield","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-08T14:03:09.311Z","occupations":[{"code":"35-9031.00","title":"Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop","slug":"hosts-and-hostesses-restaurant-lounge-and-coffee-shop"},{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"35-9011.00","title":"Dining Room and Cafeteria Attendants and Bartender Helpers","slug":"dining-room-and-cafeteria-attendants-and-bartender-helpers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Host","description":"About Company:\nClancy’s Hospitality was established in 1965 in Noblesville, Indiana, by Indiana Restaurant Hall of Fame Member Carl Fogelsong. Pride in technically excellent service, combined with warm hospitality, is the cornerstone of our business. We coach our staff to treat every customer as a guest in our own home—because that’s who we are, and that’s who we’ll always be.\nWe believe that hospitality, when done well, can be a transformative force in a community.\nAbout the Role:\nAs a Host, you will be the first point of contact for guests, playing a crucial role in creating a welcoming and positive experience from the moment they arrive. Your primary objective is to manage guest flow efficiently, ensuring timely seating and minimizing wait times while maintaining a friendly and professional demeanor. You will coordinate with the service team to optimize table assignments and accommodate special requests, contributing to smooth restaurant operations. Additionally, you will handle reservations, answer inquiries, and address guest concerns promptly to uphold high customer satisfaction standards. Your role is vital in setting the tone for the dining experience and fostering repeat business through exceptional hospitality.\nMinimum Qualifications:\nHigh school diploma or equivalent.\nPrevious experience in a customer service or hospitality role.\nStrong communication and interpersonal skills.\nAbility to stand for extended periods and manage a fast-paced environment.\nBasic proficiency with reservation and point-of-sale systems.\nPreferred Qualifications:\nExperience working as a host or in a similar front-of-house position in a restaurant setting.\nFamiliarity with reservation management software such as OpenTable or Resy.\nConflict resolution and problem-solving skills.\nKnowledge of local dining trends and customer service best practices.\nResponsibilities:\nGreet guests warmly upon arrival and manage the seating process to ensure efficient table turnover.\nMaintain an organized waitlist and communicate accurate wait times to guests.\nCoordinate with servers and kitchen staff to optimize seating arrangements and accommodate special requests.\nAnswer phone calls to manage reservations, provide information, and handle guest inquiries.\nAddress guest concerns or complaints promptly and escalate issues to management when necessary.\nMaintain cleanliness and organization of the host station and entrance area.\nAssist with opening and closing duties as required.\nSkills:\nThe required communication and interpersonal skills are essential for greeting guests warmly, managing inquiries, and coordinating with team members to ensure smooth operations. Proficiency with reservation and point-of-sale systems enables efficient handling of bookings and seating assignments, reducing wait times and improving guest satisfaction. Physical stamina and the ability to work in a fast-paced environment allow the host to maintain energy and attentiveness throughout busy service periods. Preferred skills such as multilingual abilities and conflict resolution enhance the host's capacity to serve a diverse clientele and address challenges effectively. Together, these skills contribute to creating a welcoming atmosphere and a seamless dining experience for all guests.\nBenefits:\nEligible hourly employees have access to affordable healthcare benefits through River Health. This supplemental “Minimum Essential Coverage” (MEC) medical plan provides access to basic healthcare services and wellness support designed to support employee health and well-being.\nFull-time hourly employees are also eligible to earn Paid Time Off (PTO).","datePosted":"2026-08-08T14:03:09.311Z","dateModified":"2026-08-08T14:03:09.311Z","hiringOrganization":{"@type":"Organization","name":"Clancy","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Westfield","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d70dbd43159ddbb86a4bf7e2"},"url":"https://jobsearcher.com/jobs/d70dbd43159ddbb86a4bf7e2"}}