{"schemaVersion":"jobsearcher.job.v1","id":"d6f74e46dce6bf399c1e8fce","url":"https://jobsearcher.com/jobs/d6f74e46dce6bf399c1e8fce","canonicalUrl":"https://jobsearcher.com/jobs/d6f74e46dce6bf399c1e8fce","title":"Technical Advisor","description":"Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually\r\nAbout E.L. Blake Corporation\r\nE.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission-critical operational and technical support to the U.S. Department of Defense, with a focus on U.S. Air Force mission planning systems. ELB delivers highly skilled personnel and scalable solutions that ensure system readiness, operational compliance, and mission success across global environments.\r\nPosition Overview\r\nE.L. Blake Corporation is seeking a Help Desk Specialist to support U.S. Air Force mission planning operations at Hill AFB, Utah. This position serves as a primary point of contact for users requiring technical assistance and operational support for mission planning systems.\r\nThe selected candidate will troubleshoot hardware, software, system access, and configuration issues; document and manage support requests; and help ensure operational continuity for users supporting mission-critical activities worldwide. This role requires strong customer service and troubleshooting skills with a commitment to mission support.\r\nWhy Join ELB\r\nThis position offers the opportunity to work in a hands-on technical support role supporting users across a global mission planning environment. You will troubleshoot real-world technical challenges, interact directly with end users, and help ensure the reliability and availability of systems supporting daily mission operations.\r\nKey Responsibilities\r\nServe as the primary point of contact for users requiring technical support via phone, email, and ticketing systems.\r\nTroubleshoot and resolve hardware, software, system access, and configuration issues while maintaining high levels of customer service.\r\nDocument support requests, troubleshooting actions, and issue resolutions within the help desk ticketing system.\r\nEscalate unresolved or mission-impacting issues to appropriate technical resources and program leadership.\r\nSupport operational continuity through proactive troubleshooting, user assistance, and adherence to security and operational procedures.\r\nRequired Qualifications\r\nActive Secret Security Clearance (required)\r\nHigh School Diploma or equivalent\r\nExperience supporting users in a help desk environment utilizing ticketing systems such as ServiceNow, Remedy, or similar platforms\r\nStrong troubleshooting, communication, and customer service skills\r\nPreferred Qualifications\r\nAssociate's or Bachelor's degree in Information Technology or a related field\r\nCompTIA A+, Network+, Security+, or equivalent certification\r\nExperience supporting DoD, U.S. Air Force, or mission-critical operational environments\r\nComprehensive medical, dental, and vision insurance\r\n401(k) with company match\r\nResponsible Time Off (RTO) - flexible time off policy\r\nJ-18808-Ljbffr","company":"E L Blake","rawCompany":"e l blake","city":"Layton","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:18:25.146Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"928110","title":"National Security","slug":"national-security"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Advisor","description":"Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually\r\nAbout E.L. Blake Corporation\r\nE.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission-critical operational and technical support to the U.S. Department of Defense, with a focus on U.S. Air Force mission planning systems. ELB delivers highly skilled personnel and scalable solutions that ensure system readiness, operational compliance, and mission success across global environments.\r\nPosition Overview\r\nE.L. Blake Corporation is seeking a Help Desk Specialist to support U.S. Air Force mission planning operations at Hill AFB, Utah. This position serves as a primary point of contact for users requiring technical assistance and operational support for mission planning systems.\r\nThe selected candidate will troubleshoot hardware, software, system access, and configuration issues; document and manage support requests; and help ensure operational continuity for users supporting mission-critical activities worldwide. This role requires strong customer service and troubleshooting skills with a commitment to mission support.\r\nWhy Join ELB\r\nThis position offers the opportunity to work in a hands-on technical support role supporting users across a global mission planning environment. You will troubleshoot real-world technical challenges, interact directly with end users, and help ensure the reliability and availability of systems supporting daily mission operations.\r\nKey Responsibilities\r\nServe as the primary point of contact for users requiring technical support via phone, email, and ticketing systems.\r\nTroubleshoot and resolve hardware, software, system access, and configuration issues while maintaining high levels of customer service.\r\nDocument support requests, troubleshooting actions, and issue resolutions within the help desk ticketing system.\r\nEscalate unresolved or mission-impacting issues to appropriate technical resources and program leadership.\r\nSupport operational continuity through proactive troubleshooting, user assistance, and adherence to security and operational procedures.\r\nRequired Qualifications\r\nActive Secret Security Clearance (required)\r\nHigh School Diploma or equivalent\r\nExperience supporting users in a help desk environment utilizing ticketing systems such as ServiceNow, Remedy, or similar platforms\r\nStrong troubleshooting, communication, and customer service skills\r\nPreferred Qualifications\r\nAssociate's or Bachelor's degree in Information Technology or a related field\r\nCompTIA A+, Network+, Security+, or equivalent certification\r\nExperience supporting DoD, U.S. Air Force, or mission-critical operational environments\r\nComprehensive medical, dental, and vision insurance\r\n401(k) with company match\r\nResponsible Time Off (RTO) - flexible time off policy\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:18:25.146Z","dateModified":"2026-08-08T01:18:25.146Z","hiringOrganization":{"@type":"Organization","name":"E L Blake","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Layton","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d6f74e46dce6bf399c1e8fce"},"url":"https://jobsearcher.com/jobs/d6f74e46dce6bf399c1e8fce"}}