Special Events Attendant

Position Title: Special Events Attendant Status: Non-Exempt, Seasonal Reports To: Guest Services Manager Department: Guest Services I.SUMMARYUnder the supervision of the Guest Services Manager, the Special Events Attendant is primarily responsible for providing services to the visiting public and for activities associated with maintaining a friendly, secure, and informative environment during special events including Glowing Wild and Garden of Lights. II.ESSENTIAL JOB FUNCTIONS• Greet visitors, collect entry fees accordingly, and maintain a visitor count. • Provide information to the public regarding interpretation of special events and park facilities. • Monitor activities within the events to ensure safety of guests, displays, plants, etc. • Manage a cash drawer, count and reconcile money, and post amounts to daily balance sheet. • Accurately process merchandise sales and ticket sales through the point-of-sale system. • Restock store and/or cart as needed throughout the event. • Maintain a clean and orderly desk area. • Support answering the event telephone line by referring calls to staff or voice mail, and providing information to the public regarding the event and ticketing. • Inspect park and retail buildings including doors, windows, alarm systems and exhibit areas, kitchen, lighting, television monitors, floors, ashtrays, restrooms, museum grounds, etc. to assure the building, its contents, and the premises are secure, sanitary, clean, and orderly. • Lock/unlock front doors, turn on/off alarm systems and lights upon opening and closing. • Provide support to park events/meetings and assist with set up/takedown of tables, chairs, etc. Requirements I.EDUCATION AND EXPERIENCE• One (1) year of experience working with the public in a customer service environment desirable. • Experience working with point-of-sale cash register system or comfortable working in computer environment desirable. II.KNOWLEDGE, SKILLS AND ABILITIES• Professional, outgoing communicator. • Able to greet and communicate effectively with staff, volunteers, and guests, including school-age children, young adults, and teachers. • Able to multi-task (for example, interact with guests while watching over the store area or exhibit displays to minimize theft or damage). • Able to observe, recognize, and take action to correct potentially hazardous situations whether via actions by guests or problems with museum equipment or displays. • Must be able to work flexible hours, including weekends and holidays. • Must be able to work outdoors with varying weather conditions. III.INSTITUTIONAL RESPONSIBILITIES All staff members play an important role in supporting and advancing the Turtle Bay's mission and vision for our role in the community. As such, we seek candidates who will share our path to: • Support the park's mission to inspire wonder, exploration and appreciation of our world, and share our vision of TBEP as a vibrant gathering place where our community is strengthened through education, cultural engagement and economic growth. • Uphold our core values in one's day-to-day work including playfulness, real-world experiences, interdisciplinary learning, community, lifelong learning, integrity, and sustainability. • Contribute to a positive organizational culture based on respect, cooperation, professionalism and teamwork, as we strive together to achieve our mission and vision. NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required of this job. N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%1.) How much on-the-job time is spent in the following physical activities? Standing - F Walking - F Sitting - F Talking, Hearing - C Feeling, Fingering, Grasping - C Climbing, Balancing - O Crouching, Crawling, Kneeling - O Reaching with Hands and Arms - F Tasting, Smelling - N N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%2.) Does this job require that weight be lifted or force be exerted? Up to 10 pounds - F Up to 50 pounds - O Up to 100 pounds - O More than 100 pounds - N N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%3.) Does this job have any special vision requirements? Looking at CRT - C Color Vision (identify and distinguish colors) - O Peripheral, Depth Perception - O Ability to Adjust Focus - O N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%4.) How much exposure does this job have to the following environmental conditions? Blood, Body Fluid - O Toxic Chemicals - O Moving Parts - O Electrical Shock Risk - O Explosives - N Fumes - N Extreme Cold (non-weather) - N Extreme Heat (non-weather) - N Severe Hot Weather - F Severe Cold Weather - O 5.) How much noise is typical for this job's work environment? Very Quiet (Example: Forest trail, isolation booth for hearing test) Quiet (Example: Library, private office) Moderate Noise (Example: business office with typewriters/printers, light traffic) X Loud Noise (Example: Metal can manufacturing, large earth moving equipment) X Very Loud Noise (Example: Jack hammer work, front row rock concert) Salary Description$17.40/hour