{"schemaVersion":"jobsearcher.job.v1","id":"d67bfd97ba56588ccc7cbe71","url":"https://jobsearcher.com/jobs/d67bfd97ba56588ccc7cbe71","canonicalUrl":"https://jobsearcher.com/jobs/d67bfd97ba56588ccc7cbe71","title":"Operations Coordinator","description":"The Operations Coordinator (OC) role serves as a key field operations leader responsible for supporting Operating Directors, Coaches, and Operations Leadership through training, development, accountability, and operational excellence. Reporting directly to the Operations Team, the Operations Coordinator partners with restaurant leadership teams to ensure consistent execution of PDQ standards, drive operational performance, and foster a culture aligned with the PDQ Purpose and PDQx2 Mindset.\nThe Operations Coordinator acts as a coach, trainer, auditor, and business partner, helping restaurants achieve excellence in food quality, hospitality, cleanliness, profitability, and team development.\nPrimary Responsibilities\nRestaurant Operations Support\nConduct operational audits using company-approved assessment tools.\nDevelop and execute action plans to address identified opportunities.\nProvide hands-on coaching and support to Operating Directors and management teams.\nEnsure consistent execution of all PDQ Standard Operating Procedures.\nSupport restaurants during periods of operational transition or leadership changes.\nTraining and Development\nLead operational rollouts, training sessions, and teach-backs.\nSupport onboarding and development of new Operating Directors.\nPartner with restaurant leadership teams to improve management effectiveness.\nMonitor training compliance through The Coop and other company systems.\nConduct follow-up coaching to ensure successful implementation of new initiatives.\nDevelop future leaders through coaching, mentoring, and accountability.\nOperational Excellence\nEvaluate food quality, product consistency, and execution standards.\nVerify completion of daily line checks and internal health inspections.\nSupport Ecosure readiness and corrective action planning.\nMonitor uniform compliance and brand presentation standards.\nEvaluate speed of service and guest experience execution.\nEnsure cleanliness and maintenance standards are upheld throughout each facility.\nFinancial Accountability\nSupport Operating Directors in understanding and improving financial performance.\nAssist with inventory processes and variance investigations.\nReview food cost, labor performance, waste, and controllable expenses.\nIdentify operational opportunities that improve profitability.\nSupport sales-driving initiatives and execution of marketing programs.\nMonitor key performance indicators and communicate opportunities to restaurant leadership.\nAdministrative Responsibilities\nMaintain accurate records and reporting within company systems.\nManage compliance tracking including:\nServSafe Certifications\nSafety and Security Training\nEcosure Audits\nHealth Department Inspections\nTraining Completion\nMaintain restaurant manager databases and operational tracking tools.\nComplete required reports and communicate findings to Operations Leadership.\nComplete manager check ins & sign offs.\nCulture and Leadership\nChampion the PDQ Purpose and PDQx2 Mindset.\nRecognize and celebrate team accomplishments.\nPromote a positive, accountable, and performance-driven culture.\nBuild strong relationships with Operators, Managers, and Support Teams.\nLead through servant leadership, professionalism, and integrity.\nServe as a brand ambassador for PDQ both internally and externally.\nRequired Qualifications\nMinimum of two years of management experience with PDQ.\nExpert knowledge of PDQ recipes, procedures, and operational standards.\nStrong leadership, communication, and coaching skills.\nAbility to organize and lead training sessions and operational rollouts.\nExperience developing managers and restaurant teams.\nStrong analytical and problem-solving abilities.\nProficiency in PDQ operational systems including:\nFourth\nHotSchedules\nRevel\nRestaurant365\nThe Coop\nSmartsheet\nAbility to travel within market and out of market as necessary up to 5 days per week.\nAbility to work a flexible schedule averaging 45-50 hours per week, including evenings, weekends, holidays, and travel as business needs require.\nValid driver's license and reliable transportation.\nPhysical Requirements\nAbility to stand, walk, bend, and lift up to 50 pounds.\nAbility to travel frequently between restaurant locations.\nAbility to work flexible schedules, including evenings and weekends when necessary.\nOur Purpose\nAt PDQ, our purpose is to improve the lives of our team members, our guests, and our communities. The Operations Coordinator plays a key role in supporting our teams, driving operational excellence, and ensuring every restaurant delivers on that purpose every day.","company":"Pdq","rawCompany":"pdq","city":"Hernando","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-19T16:04:42.963Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Coordinator","description":"The Operations Coordinator (OC) role serves as a key field operations leader responsible for supporting Operating Directors, Coaches, and Operations Leadership through training, development, accountability, and operational excellence. Reporting directly to the Operations Team, the Operations Coordinator partners with restaurant leadership teams to ensure consistent execution of PDQ standards, drive operational performance, and foster a culture aligned with the PDQ Purpose and PDQx2 Mindset.\nThe Operations Coordinator acts as a coach, trainer, auditor, and business partner, helping restaurants achieve excellence in food quality, hospitality, cleanliness, profitability, and team development.\nPrimary Responsibilities\nRestaurant Operations Support\nConduct operational audits using company-approved assessment tools.\nDevelop and execute action plans to address identified opportunities.\nProvide hands-on coaching and support to Operating Directors and management teams.\nEnsure consistent execution of all PDQ Standard Operating Procedures.\nSupport restaurants during periods of operational transition or leadership changes.\nTraining and Development\nLead operational rollouts, training sessions, and teach-backs.\nSupport onboarding and development of new Operating Directors.\nPartner with restaurant leadership teams to improve management effectiveness.\nMonitor training compliance through The Coop and other company systems.\nConduct follow-up coaching to ensure successful implementation of new initiatives.\nDevelop future leaders through coaching, mentoring, and accountability.\nOperational Excellence\nEvaluate food quality, product consistency, and execution standards.\nVerify completion of daily line checks and internal health inspections.\nSupport Ecosure readiness and corrective action planning.\nMonitor uniform compliance and brand presentation standards.\nEvaluate speed of service and guest experience execution.\nEnsure cleanliness and maintenance standards are upheld throughout each facility.\nFinancial Accountability\nSupport Operating Directors in understanding and improving financial performance.\nAssist with inventory processes and variance investigations.\nReview food cost, labor performance, waste, and controllable expenses.\nIdentify operational opportunities that improve profitability.\nSupport sales-driving initiatives and execution of marketing programs.\nMonitor key performance indicators and communicate opportunities to restaurant leadership.\nAdministrative Responsibilities\nMaintain accurate records and reporting within company systems.\nManage compliance tracking including:\nServSafe Certifications\nSafety and Security Training\nEcosure Audits\nHealth Department Inspections\nTraining Completion\nMaintain restaurant manager databases and operational tracking tools.\nComplete required reports and communicate findings to Operations Leadership.\nComplete manager check ins & sign offs.\nCulture and Leadership\nChampion the PDQ Purpose and PDQx2 Mindset.\nRecognize and celebrate team accomplishments.\nPromote a positive, accountable, and performance-driven culture.\nBuild strong relationships with Operators, Managers, and Support Teams.\nLead through servant leadership, professionalism, and integrity.\nServe as a brand ambassador for PDQ both internally and externally.\nRequired Qualifications\nMinimum of two years of management experience with PDQ.\nExpert knowledge of PDQ recipes, procedures, and operational standards.\nStrong leadership, communication, and coaching skills.\nAbility to organize and lead training sessions and operational rollouts.\nExperience developing managers and restaurant teams.\nStrong analytical and problem-solving abilities.\nProficiency in PDQ operational systems including:\nFourth\nHotSchedules\nRevel\nRestaurant365\nThe Coop\nSmartsheet\nAbility to travel within market and out of market as necessary up to 5 days per week.\nAbility to work a flexible schedule averaging 45-50 hours per week, including evenings, weekends, holidays, and travel as business needs require.\nValid driver's license and reliable transportation.\nPhysical Requirements\nAbility to stand, walk, bend, and lift up to 50 pounds.\nAbility to travel frequently between restaurant locations.\nAbility to work flexible schedules, including evenings and weekends when necessary.\nOur Purpose\nAt PDQ, our purpose is to improve the lives of our team members, our guests, and our communities. The Operations Coordinator plays a key role in supporting our teams, driving operational excellence, and ensuring every restaurant delivers on that purpose every day.","datePosted":"2026-08-19T16:04:42.963Z","dateModified":"2026-08-19T16:04:42.963Z","hiringOrganization":{"@type":"Organization","name":"Pdq","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hernando","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d67bfd97ba56588ccc7cbe71"},"url":"https://jobsearcher.com/jobs/d67bfd97ba56588ccc7cbe71"}}