{"schemaVersion":"jobsearcher.job.v1","id":"d6734ab797cd623702154216","url":"https://jobsearcher.com/jobs/d6734ab797cd623702154216","canonicalUrl":"https://jobsearcher.com/jobs/d6734ab797cd623702154216","title":"IDD PROGRAM SPECIALIST","description":"Job Title: IDD Program Specialist\nReports To: Program Manager\nLocation: Doylestown, PA\nSchedule: Full time (Monday-Friday) 9:00-5:00PM\nSalary: $48,000 - 52,000 / year\nJob Summary:\nThe IDD Program Specialist supports the daily coordination, quality, and growth of The Next Step Programs’ Intellectual and Developmental Disabilities services. This role serves as a key operational and participant-support position across Community Participation Support, Supported Employment, In-Home and Community-Based Services, and related program offerings.\nThe IDD Program Specialist helps ensure that services are organized, person-centered, compliant, responsive to participant and family needs, and aligned with TNS’s mission of helping young adults with intellectual and developmental disabilities live, work, and belong in their communities. The position combines program coordination, documentation oversight, participant support, staff communication, family engagement, and hands-on problem solving.\n\nKey Responsibilities:\nProgram Coordination and Participant Support\nSupport the day-to-day coordination of assigned IDD programs, services, and participant activities.\nAssist with participant onboarding, service transitions, schedule development, program matching, and ongoing communication with participants and families.\nHelp ensure that participant supports are aligned with individual goals, preferences, needs, and service plans.\nCoordinate logistics for community-based activities, program calendars, staffing needs, transportation considerations, and participant engagement opportunities.\nAssist in responding to participant, family, staff, and referral-source questions in a timely, professional, and solution-oriented manner.\nIdentify service gaps, participant concerns, scheduling conflicts, and emerging needs; elevate concerns to the appropriate manager or director.\nSupport participant progress toward independence, community inclusion, employment readiness, social connection, and quality-of-life goals.\nDocumentation, Compliance, and Quality Assurance\nAssist with maintaining accurate participant records, service documentation, attendance records, authorizations, assessments, support plans, and related program materials.\nReview assigned documentation for completeness, timeliness, professionalism, and alignment with TNS standards and applicable regulations.\nSupport managers with follow-up on missing, late, or incomplete documentation.\nAssist with preparation for internal audits, licensing reviews, waiver monitoring, quality-assurance initiatives, and program evaluations.\nMaintain confidential participant and employee information in accordance with HIPAA, agency policy, and applicable regulations.\nSupport incident-reporting follow-up, corrective action tracking, and documentation of participant health, safety, or rights-related concerns as directed.\nStaff Communication and Operational Support\nServe as a resource to Direct Support Professionals, Job Coaches, and other frontline staff regarding schedules, participant needs, documentation expectations, and day-to-day program questions.\nAssist with staff onboarding, orientation coordination, training logistics, and ongoing communication related to program expectations.\nHelp managers monitor staffing coverage, participant-to-staff ratios, schedule changes, and operational needs.\nSupport communication between frontline staff, managers, families, and external partners to ensure continuity of care and service delivery.\nParticipate in staff meetings, interdisciplinary meetings, participant reviews, and program-planning discussions as assigned.\nAssist with development and implementation of program tools, workflows, checklists, communication systems, and quality-improvement initiatives.\nCommunity Engagement and Program Development\nHelp identify and coordinate inclusive community activities, partnerships, volunteer opportunities, employment connections, and participant-centered experiences.\nSupport the planning and execution of special events, participant activities, family engagement efforts, and community partnerships.\nAssist in gathering participant and family feedback and identifying opportunities to improve service quality, communication, and participant outcomes.\nContribute ideas and practical solutions that strengthen program growth, participant experience, and team effectiveness.\nRepresent TNS professionally in community settings and foster positive relationships with participants, families, vendors, employers, and partner organizations.\nQualifications:\nRequired\nBachelor’s degree in human services, psychology, education, social work, rehabilitation, public health, business administration, or a related field; relevant experience may be considered in place of a degree.\nAt least two years of experience supporting individuals with intellectual and developmental disabilities, autism, behavioral health needs, or related populations.\nStrong organizational, communication, problem-solving, and follow-through skills.\nAbility to manage multiple priorities, maintain accurate records, and respond effectively in a fast-paced service environment.\nComfort working both independently and collaboratively across office, program, home, and community settings.\nValid driver’s license, reliable transportation, and ability to travel locally as needed.\nAbility to pass all required background checks, clearances, and onboarding requirements.\nPreferred\nExperience in Pennsylvania IDD waiver services, Community Participation Support, Supported Employment, In-Home and Community-Based Services, or related programs.\nExperience with electronic documentation systems, service authorizations, EVV, incident management, or quality assurance.\nExperience coordinating schedules, staff coverage, participant programming, or family communication.\nFamiliarity with person-centered planning, positive behavior support, and trauma-informed practices.\nPhysical and Scheduling Requirements\nPrimarily weekday daytime schedule, with flexibility for occasional evening or weekend programming, participant needs, or events.\nAbility to travel locally to program sites, participant homes, community activities, and meetings as needed.\nAbility to sit, stand, walk, bend, and remain active in office, program, and community settings.\nAbility to respond appropriately to participant, staff, and family needs in real time.\nCore Competencies\nPerson-Centered Service Delivery\nProgram Coordination\nDocumentation and Compliance\nParticipant and Family Engagement\nStaff Communication\nOrganization and Follow-Through\nProblem Solving\nCommunity Inclusion\nQuality Improvement\nProfessionalism and Confidentiality","company":"Next Step Programs","rawCompany":"next step programs","city":"Dry Run","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T15:56:02.468Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IDD PROGRAM SPECIALIST","description":"Job Title: IDD Program Specialist\nReports To: Program Manager\nLocation: Doylestown, PA\nSchedule: Full time (Monday-Friday) 9:00-5:00PM\nSalary: $48,000 - 52,000 / year\nJob Summary:\nThe IDD Program Specialist supports the daily coordination, quality, and growth of The Next Step Programs’ Intellectual and Developmental Disabilities services. This role serves as a key operational and participant-support position across Community Participation Support, Supported Employment, In-Home and Community-Based Services, and related program offerings.\nThe IDD Program Specialist helps ensure that services are organized, person-centered, compliant, responsive to participant and family needs, and aligned with TNS’s mission of helping young adults with intellectual and developmental disabilities live, work, and belong in their communities. The position combines program coordination, documentation oversight, participant support, staff communication, family engagement, and hands-on problem solving.\n\nKey Responsibilities:\nProgram Coordination and Participant Support\nSupport the day-to-day coordination of assigned IDD programs, services, and participant activities.\nAssist with participant onboarding, service transitions, schedule development, program matching, and ongoing communication with participants and families.\nHelp ensure that participant supports are aligned with individual goals, preferences, needs, and service plans.\nCoordinate logistics for community-based activities, program calendars, staffing needs, transportation considerations, and participant engagement opportunities.\nAssist in responding to participant, family, staff, and referral-source questions in a timely, professional, and solution-oriented manner.\nIdentify service gaps, participant concerns, scheduling conflicts, and emerging needs; elevate concerns to the appropriate manager or director.\nSupport participant progress toward independence, community inclusion, employment readiness, social connection, and quality-of-life goals.\nDocumentation, Compliance, and Quality Assurance\nAssist with maintaining accurate participant records, service documentation, attendance records, authorizations, assessments, support plans, and related program materials.\nReview assigned documentation for completeness, timeliness, professionalism, and alignment with TNS standards and applicable regulations.\nSupport managers with follow-up on missing, late, or incomplete documentation.\nAssist with preparation for internal audits, licensing reviews, waiver monitoring, quality-assurance initiatives, and program evaluations.\nMaintain confidential participant and employee information in accordance with HIPAA, agency policy, and applicable regulations.\nSupport incident-reporting follow-up, corrective action tracking, and documentation of participant health, safety, or rights-related concerns as directed.\nStaff Communication and Operational Support\nServe as a resource to Direct Support Professionals, Job Coaches, and other frontline staff regarding schedules, participant needs, documentation expectations, and day-to-day program questions.\nAssist with staff onboarding, orientation coordination, training logistics, and ongoing communication related to program expectations.\nHelp managers monitor staffing coverage, participant-to-staff ratios, schedule changes, and operational needs.\nSupport communication between frontline staff, managers, families, and external partners to ensure continuity of care and service delivery.\nParticipate in staff meetings, interdisciplinary meetings, participant reviews, and program-planning discussions as assigned.\nAssist with development and implementation of program tools, workflows, checklists, communication systems, and quality-improvement initiatives.\nCommunity Engagement and Program Development\nHelp identify and coordinate inclusive community activities, partnerships, volunteer opportunities, employment connections, and participant-centered experiences.\nSupport the planning and execution of special events, participant activities, family engagement efforts, and community partnerships.\nAssist in gathering participant and family feedback and identifying opportunities to improve service quality, communication, and participant outcomes.\nContribute ideas and practical solutions that strengthen program growth, participant experience, and team effectiveness.\nRepresent TNS professionally in community settings and foster positive relationships with participants, families, vendors, employers, and partner organizations.\nQualifications:\nRequired\nBachelor’s degree in human services, psychology, education, social work, rehabilitation, public health, business administration, or a related field; relevant experience may be considered in place of a degree.\nAt least two years of experience supporting individuals with intellectual and developmental disabilities, autism, behavioral health needs, or related populations.\nStrong organizational, communication, problem-solving, and follow-through skills.\nAbility to manage multiple priorities, maintain accurate records, and respond effectively in a fast-paced service environment.\nComfort working both independently and collaboratively across office, program, home, and community settings.\nValid driver’s license, reliable transportation, and ability to travel locally as needed.\nAbility to pass all required background checks, clearances, and onboarding requirements.\nPreferred\nExperience in Pennsylvania IDD waiver services, Community Participation Support, Supported Employment, In-Home and Community-Based Services, or related programs.\nExperience with electronic documentation systems, service authorizations, EVV, incident management, or quality assurance.\nExperience coordinating schedules, staff coverage, participant programming, or family communication.\nFamiliarity with person-centered planning, positive behavior support, and trauma-informed practices.\nPhysical and Scheduling Requirements\nPrimarily weekday daytime schedule, with flexibility for occasional evening or weekend programming, participant needs, or events.\nAbility to travel locally to program sites, participant homes, community activities, and meetings as needed.\nAbility to sit, stand, walk, bend, and remain active in office, program, and community settings.\nAbility to respond appropriately to participant, staff, and family needs in real time.\nCore Competencies\nPerson-Centered Service Delivery\nProgram Coordination\nDocumentation and Compliance\nParticipant and Family Engagement\nStaff Communication\nOrganization and Follow-Through\nProblem Solving\nCommunity Inclusion\nQuality Improvement\nProfessionalism and Confidentiality","datePosted":"2026-08-03T15:56:02.468Z","dateModified":"2026-08-03T15:56:02.468Z","hiringOrganization":{"@type":"Organization","name":"Next Step Programs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dry Run","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d6734ab797cd623702154216"},"url":"https://jobsearcher.com/jobs/d6734ab797cd623702154216"}}