{"schemaVersion":"jobsearcher.job.v1","id":"d66eb400a8a901c7d5f7b2ce","url":"https://jobsearcher.com/jobs/d66eb400a8a901c7d5f7b2ce","canonicalUrl":"https://jobsearcher.com/jobs/d66eb400a8a901c7d5f7b2ce","title":"Dental Operations Manager","description":"About Us:\n\nAt Gresham Smile Designs, we are looking for a Dental Practice Operations Manager. As a growth-orientated Dental Operations Manager, you will be at the forefront of our mission to elevate patient care, streamline operations, and drive the success of the dental practice. The Operations Manager role presents an exciting opportunity for a dynamic and ambitious individual to not only manage daily operations but also to contribute to the strategic growth and development of the practice.\n\nWhat sets us apart?\n• Invest in yourself: Health and vision coverage options and PTO (Paid time off). Salary starting at $80,000 based on experience with bonus opportunities\n• Retirement Plan: We invest in your future!\n• Professional Growth: We champion professional development. You’ll have opportunities to learn, grow, and interact with other Office Managers.\n• Team Spirit: Thrive in a collaborative, team-oriented environment where your contributions are valued and your voice is heard.\n\nYour role:\n\nStrategic leadership:\n\nServe as a key liaison between the practice and the support center, ensuring clear, timely communication across all stakeholder groups to align priorities, resolve issues, and drive practice success.\nCollaborate with the owner doctor and regional support to develop and implement growth strategies for the practice.\nIdentify and act on opportunities to expand services, increase patient access, enhance retention and drive production and collections.\nLeverage data insights to inform decision-making and support long-term practice success.\n\nTeam Leadership & Development:\n\nHire, train, coach, and develop all employees in the practice with a focus on accountability, ownership, and performance.\nFacilitate meetings and inspire and empower the team to embrace a growth mindset, fostering a culture of continuous improvement.\nEncourage professional development opportunities for team members, aligning with both individual and practice goals.\nStay well-versed in Imagen University courses to guide team development and actively co-manage enrollments and completions that support practice objectives.\n\nPatient Experience: Engagement & Marketing\n\nDrive initiatives that enhance the patient journey from first contact to treatment completion, payment collection and follow up care.\nMonitor patient feedback and leverage tools (NexHealth, Liine, Birdeye, Overjet, etc.) to improve satisfaction, clinical quality, patient retention through a 5-star experience, and online reputation.\nFollow up with unscheduled treatment cases to drive reactivation and treatment completion.\nOwn in-practice responsibilities critical to campaign success, such as online booking readiness and lead conversion.\nMonitor marketing performance data and collaborate with the regional and marketing teams to address conversation gaps or access-to-care challenges.\nLead local marketing initiatives to drive patient growth, engagement, and brand awareness, ensuring alignment with practice operations and readiness.\n\nOperational & Revenue Cycle Management (RCM)\n\nTake full accountability for front desk operations, ensuring excellence in scheduling, insurance verification, financial conversations, billing accuracy, and collections.\nAudit daily workflows for compliance and consistency with Imagen policies; retrain team as needed.\nEnsure patient credits, refunds, claims, and cash deposits are processed accurately and payments are collected at time of service.\nReconcile daily deposits, cash payments, revenue reports, and transactions in the dental practice management system (DPMS).\n\nFinancial Partnership & Practice Performance:\n\nOwn and manage the practice budget by ensuring all targets are both attainable and achieved, actively monitoring performance and collaborating with clinical and operational leaders to drive results.\nManage practice expenses by monitoring and controlling costs related to supplies, lab fees, and labor, ensuring alignment with budget targets and operational efficiency goals.\nExecute strategies to optimize revenue, improve billing processes, and strengthen collection opportunities.\nCollaborate with the finance team to understand financial results and opportunities for sustainable growth.\nSupport annual budgeting and forecasting process by providing data, insights and accountability on practice-level metrics.\nProductively identify inefficiencies or missed revenue opportunities and lead solutions in collaboration with central support teams (Finance, Billing, RCM).\nReview and verify daily financial reports to ensure accurate cash handling and financial integrity.\n\nOther:\n\nExecute other related responsibilities as assigned by leadership to support practice operations and practice success.\nResponsibilities:\n\nThe Operations Manager (OM) is a strategic and hands-on leader responsible for driving practice growth through operational excellence and a positive patient experience. In partnership with the Owner Doctor and regional leadership, the OM will lead daily front office operations, manage revenue cycle workflows, and execute strategies to enhance performance across all people in the practice, processes, and profitability. This role requires a dynamic leader who can cultivate a high-performing team, champion patient-centered service, and optimize financial outcomes while aligning with IDP’s mission and values.\n\nQualifications:\nRequired Qualifications\n\nProven experience as a Dental Office Manager or a similar leadership role with a demonstrated track record of driving growth for 2+ years\nAbility to work 5 days every week\n1+ years' experience owning the profit and loss statement\nEntrepreneurial mindset with a focus on innovation and continuous improvement\nExcellent analytical skills and the ability to leverage data for strategic decision-making\nProficiency in providing effective leadership by inspiring and motivating teams\n\nPreferred Qualifications:\nExperience managing the full revenue cycle, including insurance claims, collections, and patient billing\n\nOur Mission:\n\nAt Imagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation.\n\nWe believe success starts with people. That’s why we invest heavily in career growth, continuing education, and a supportive culture where top talent can make an impact and grow at an accelerated pace\n\nOur commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.\n\nWe are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.","company":"Gresham Smile Designs","rawCompany":"gresham smile designs","city":"Gresham","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-09-24T11:03:21.680Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"29-1021.00","title":"Dentists, General","slug":"dentists-general"},{"code":"29-1029.00","title":"Dentists, All Other Specialists","slug":"dentists-all-other-specialists"}],"industries":[{"code":"621210","title":"Offices of Dentists","slug":"offices-of-dentists"},{"code":"621399","title":"Offices of All Other Miscellaneous Health Practitioners","slug":"offices-of-all-other-miscellaneous-health-practitioners"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dental Operations Manager","description":"About Us:\n\nAt Gresham Smile Designs, we are looking for a Dental Practice Operations Manager. As a growth-orientated Dental Operations Manager, you will be at the forefront of our mission to elevate patient care, streamline operations, and drive the success of the dental practice. The Operations Manager role presents an exciting opportunity for a dynamic and ambitious individual to not only manage daily operations but also to contribute to the strategic growth and development of the practice.\n\nWhat sets us apart?\n• Invest in yourself: Health and vision coverage options and PTO (Paid time off). Salary starting at $80,000 based on experience with bonus opportunities\n• Retirement Plan: We invest in your future!\n• Professional Growth: We champion professional development. You’ll have opportunities to learn, grow, and interact with other Office Managers.\n• Team Spirit: Thrive in a collaborative, team-oriented environment where your contributions are valued and your voice is heard.\n\nYour role:\n\nStrategic leadership:\n\nServe as a key liaison between the practice and the support center, ensuring clear, timely communication across all stakeholder groups to align priorities, resolve issues, and drive practice success.\nCollaborate with the owner doctor and regional support to develop and implement growth strategies for the practice.\nIdentify and act on opportunities to expand services, increase patient access, enhance retention and drive production and collections.\nLeverage data insights to inform decision-making and support long-term practice success.\n\nTeam Leadership & Development:\n\nHire, train, coach, and develop all employees in the practice with a focus on accountability, ownership, and performance.\nFacilitate meetings and inspire and empower the team to embrace a growth mindset, fostering a culture of continuous improvement.\nEncourage professional development opportunities for team members, aligning with both individual and practice goals.\nStay well-versed in Imagen University courses to guide team development and actively co-manage enrollments and completions that support practice objectives.\n\nPatient Experience: Engagement & Marketing\n\nDrive initiatives that enhance the patient journey from first contact to treatment completion, payment collection and follow up care.\nMonitor patient feedback and leverage tools (NexHealth, Liine, Birdeye, Overjet, etc.) to improve satisfaction, clinical quality, patient retention through a 5-star experience, and online reputation.\nFollow up with unscheduled treatment cases to drive reactivation and treatment completion.\nOwn in-practice responsibilities critical to campaign success, such as online booking readiness and lead conversion.\nMonitor marketing performance data and collaborate with the regional and marketing teams to address conversation gaps or access-to-care challenges.\nLead local marketing initiatives to drive patient growth, engagement, and brand awareness, ensuring alignment with practice operations and readiness.\n\nOperational & Revenue Cycle Management (RCM)\n\nTake full accountability for front desk operations, ensuring excellence in scheduling, insurance verification, financial conversations, billing accuracy, and collections.\nAudit daily workflows for compliance and consistency with Imagen policies; retrain team as needed.\nEnsure patient credits, refunds, claims, and cash deposits are processed accurately and payments are collected at time of service.\nReconcile daily deposits, cash payments, revenue reports, and transactions in the dental practice management system (DPMS).\n\nFinancial Partnership & Practice Performance:\n\nOwn and manage the practice budget by ensuring all targets are both attainable and achieved, actively monitoring performance and collaborating with clinical and operational leaders to drive results.\nManage practice expenses by monitoring and controlling costs related to supplies, lab fees, and labor, ensuring alignment with budget targets and operational efficiency goals.\nExecute strategies to optimize revenue, improve billing processes, and strengthen collection opportunities.\nCollaborate with the finance team to understand financial results and opportunities for sustainable growth.\nSupport annual budgeting and forecasting process by providing data, insights and accountability on practice-level metrics.\nProductively identify inefficiencies or missed revenue opportunities and lead solutions in collaboration with central support teams (Finance, Billing, RCM).\nReview and verify daily financial reports to ensure accurate cash handling and financial integrity.\n\nOther:\n\nExecute other related responsibilities as assigned by leadership to support practice operations and practice success.\nResponsibilities:\n\nThe Operations Manager (OM) is a strategic and hands-on leader responsible for driving practice growth through operational excellence and a positive patient experience. In partnership with the Owner Doctor and regional leadership, the OM will lead daily front office operations, manage revenue cycle workflows, and execute strategies to enhance performance across all people in the practice, processes, and profitability. This role requires a dynamic leader who can cultivate a high-performing team, champion patient-centered service, and optimize financial outcomes while aligning with IDP’s mission and values.\n\nQualifications:\nRequired Qualifications\n\nProven experience as a Dental Office Manager or a similar leadership role with a demonstrated track record of driving growth for 2+ years\nAbility to work 5 days every week\n1+ years' experience owning the profit and loss statement\nEntrepreneurial mindset with a focus on innovation and continuous improvement\nExcellent analytical skills and the ability to leverage data for strategic decision-making\nProficiency in providing effective leadership by inspiring and motivating teams\n\nPreferred Qualifications:\nExperience managing the full revenue cycle, including insurance claims, collections, and patient billing\n\nOur Mission:\n\nAt Imagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation.\n\nWe believe success starts with people. That’s why we invest heavily in career growth, continuing education, and a supportive culture where top talent can make an impact and grow at an accelerated pace\n\nOur commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.\n\nWe are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.","datePosted":"2026-09-24T11:03:21.680Z","dateModified":"2026-09-24T11:03:21.680Z","hiringOrganization":{"@type":"Organization","name":"Gresham Smile Designs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gresham","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d66eb400a8a901c7d5f7b2ce"},"url":"https://jobsearcher.com/jobs/d66eb400a8a901c7d5f7b2ce"}}