Sr. IT Program Manager

Job#: 3035507Job Description:Role: IT Program Manager Hybrid in San Antonio, TX (78215) Contract Duration: Long-term engagement (3–5 years) OverviewThis role will lead a portfolio of enterprise infrastructure initiatives, including multi-cloud strategy, network and connectivity modernization, data center transformation, disaster recovery and resiliency programs, and infrastructure automation. The program manager will oversee multiple project managers delivering initiatives across cloud, network, voice, and platform services, with a focus on improving reliability, reducing outages, optimizing cost, and advancing overall infrastructure maturity.Key ResponsibilitiesLead and manage complex, multi-year infrastructure programs spanning:Multi-cloud environmentsNetwork modernizationData center initiativesInternet and voice servicesOversee major initiatives including:Disaster recovery and failover strategiesInfrastructure automation and process optimizationPlatform modernization and service stability improvementsProvide program-level leadership across multiple concurrent projects, with project managers reporting into this roleAlign all initiatives to a centralized roadmap and strategic objectivesDrive execution across both:Infrastructure platforms (cloud, network, data center)Supporting applications and service layers as neededFacilitate backlog refinement, prioritization, and cross-team coordinationDeliver clear, transparent program reporting on monthly and quarterly outcomesLead and motivate a partially remote teamCommunicate effectively across:Technical engineering teamsBusiness stakeholdersExecutive leadershipEnsure high availability, resiliency, and scalability standards are built into all initiativesPromote continuous improvement, operational efficiency, and delivery excellenceRequired Experience & Qualifications10+ years of overall IT experienceIncluding 5+ years leading infrastructure-focused programsProven experience managing enterprise-scale infrastructure programs across:Cloud platforms (multi-cloud environment)Network and connectivity servicesData center operations and modernizationStrong experience leading disaster recovery, failover, and resiliency initiativesExperience managing large, cross-functional programs with multiple PMs reporting into a program structureStrong understanding of:Infrastructure service delivery modelsAutomation and process optimization in infrastructure environmentsExperience working in:Agile and hybrid delivery environmentsOrganizations with mixed Agile and waterfall practicesDemonstrated ability to manage distributed teams and complex stakeholder environmentsExcellent communication, leadership, and executive presentation skills – will be working with C suite and VP level.Tools & CertificationsPMP certification requiredExperience with:MS ProjectPowerPointClarity PPMEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.