{"schemaVersion":"jobsearcher.job.v1","id":"d5ea0282b53b52dc01daf91f","url":"https://jobsearcher.com/jobs/d5ea0282b53b52dc01daf91f","canonicalUrl":"https://jobsearcher.com/jobs/d5ea0282b53b52dc01daf91f","title":"Product Development - Sr Program Manager & Client Delivery Lead","description":"Peak Technologies' job posting on Peak's company website: Product Development - Senior Program Manager & Client Delivery Lead | Dayforce Jobs\n\nPosition Title: Sr Program Manager & Client Delivery Lead.\nDepartment: Product Development.\nLocation: Hybrid in Franklin, MA (Tu/Th on-site).\nCompensation: $160K+ annually.\n\nPosition Summary:\nThe Senior Software Development Program Manager & Client Delivery Lead is responsible for overseeing end-to-end program execution for software development initiatives while ensuring high-quality delivery to clients. We’re looking for a practical, execution-focused Senior Program Manager & Client Delivery Lead who thrives in a fast-paced environment where priorities shift quickly, resources are limited, and speed matters. You’ll coordinate across engineering, product, and client stakeholders to ensure critical projects stay aligned, unblocked, risks are managed proactively, and releases are delivered on time and within negotiated scope. The ideal candidate excels at communication, cross-functional coordination and collaboration, and customer success. This is a hands-on role where you’ll manage details without losing sight of the bigger picture.\n\nKey Responsibilities:\n\nProgram Management & Delivery Leadership:\nLead planning, execution, and delivery of customer-facing and internal software development programs across multiple workstreams.\nDevelop and maintain program roadmaps, delivery plans, timelines, and resource forecasts.\nFacilitate Agile ceremonies (e.g., sprint planning, demos, retrospectives) and ensure consistent application of delivery processes.\nProactively identify risks, dependencies, and bottlenecks—driving mitigation plans with senior leaders.\nEnsure programs are delivered on time, within scope, and within budget.\n\nClient Delivery & Stakeholder Engagement:\nAct as the senior delivery partner for high-value enterprise clients.\nDeeply understand client business goals, constraints, and technical environments to shape delivery strategies.\nManage complex client expectations and escalations, ensuring transparency, accountability, and long-term trust.\nDrive value realization and ensure program outcomes by directly supporting client business objectives.\nPresent program status, risks, and recommendations to senior client stakeholders and internal leadership team.\n\nCross-Functional Collaboration:\nFacilitate smooth program execution by working collaboratively with Account management, support, engineering, product and project management, QA, and DevOps teams to ensure alignment.\nMentor and coach project managers across the organization.\nLead post-mortems and continuous improvement initiatives, including scaling processes and improving velocity, quality, and predictability.\nOwn delivery KPIs, including velocity, on-time delivery rate, and client satisfaction.\nCollaborate with leadership to support budgeting, resource planning, and portfolio prioritization.\n\nRequired Qualifications:\nBachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).\n5–10+ years of experience leading software development projects/programs in fast-paced enterprise-level environments or in a consulting.\nStrong understanding of software engineering processes, Agile/Scrum frameworks, and SDLC methodologies.\nExceptional relationship management and communication skills, with experience presenting to senior leadership.\nExperience working closely with client-facing or customer success teams.\nProven experience managing multi-team software development programs including offshore teams.\nExceptional skills in time management and facilitation.\n\nPreferred Qualifications:\nTechnical fluency to understand engineering challenges and constraints.\nExperience in change management and release management processes.\nExperience in proposal writing.\nExperience with tools such as Jira, Confluence, Trello, or similar.\n\nKey Competencies:\nStrategic thinking and problem-solving.\nLeadership and team coordination.\nCustomer-centric mindset.\nRisk management and decision-making.\nExcellent written and verbal communication.\nTechnical aptitude and analytical thinking.\nNegotiation and conflict resolution.\n\nAbout Peak Technologies:\n\nPeak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.","company":"Peak Technologies","rawCompany":"peak technologies","city":"Franklin","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-06-01T21:57:06.680Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Product Development - Sr Program Manager & Client Delivery Lead","description":"Peak Technologies' job posting on Peak's company website: Product Development - Senior Program Manager & Client Delivery Lead | Dayforce Jobs\n\nPosition Title: Sr Program Manager & Client Delivery Lead.\nDepartment: Product Development.\nLocation: Hybrid in Franklin, MA (Tu/Th on-site).\nCompensation: $160K+ annually.\n\nPosition Summary:\nThe Senior Software Development Program Manager & Client Delivery Lead is responsible for overseeing end-to-end program execution for software development initiatives while ensuring high-quality delivery to clients. We’re looking for a practical, execution-focused Senior Program Manager & Client Delivery Lead who thrives in a fast-paced environment where priorities shift quickly, resources are limited, and speed matters. You’ll coordinate across engineering, product, and client stakeholders to ensure critical projects stay aligned, unblocked, risks are managed proactively, and releases are delivered on time and within negotiated scope. The ideal candidate excels at communication, cross-functional coordination and collaboration, and customer success. This is a hands-on role where you’ll manage details without losing sight of the bigger picture.\n\nKey Responsibilities:\n\nProgram Management & Delivery Leadership:\nLead planning, execution, and delivery of customer-facing and internal software development programs across multiple workstreams.\nDevelop and maintain program roadmaps, delivery plans, timelines, and resource forecasts.\nFacilitate Agile ceremonies (e.g., sprint planning, demos, retrospectives) and ensure consistent application of delivery processes.\nProactively identify risks, dependencies, and bottlenecks—driving mitigation plans with senior leaders.\nEnsure programs are delivered on time, within scope, and within budget.\n\nClient Delivery & Stakeholder Engagement:\nAct as the senior delivery partner for high-value enterprise clients.\nDeeply understand client business goals, constraints, and technical environments to shape delivery strategies.\nManage complex client expectations and escalations, ensuring transparency, accountability, and long-term trust.\nDrive value realization and ensure program outcomes by directly supporting client business objectives.\nPresent program status, risks, and recommendations to senior client stakeholders and internal leadership team.\n\nCross-Functional Collaboration:\nFacilitate smooth program execution by working collaboratively with Account management, support, engineering, product and project management, QA, and DevOps teams to ensure alignment.\nMentor and coach project managers across the organization.\nLead post-mortems and continuous improvement initiatives, including scaling processes and improving velocity, quality, and predictability.\nOwn delivery KPIs, including velocity, on-time delivery rate, and client satisfaction.\nCollaborate with leadership to support budgeting, resource planning, and portfolio prioritization.\n\nRequired Qualifications:\nBachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).\n5–10+ years of experience leading software development projects/programs in fast-paced enterprise-level environments or in a consulting.\nStrong understanding of software engineering processes, Agile/Scrum frameworks, and SDLC methodologies.\nExceptional relationship management and communication skills, with experience presenting to senior leadership.\nExperience working closely with client-facing or customer success teams.\nProven experience managing multi-team software development programs including offshore teams.\nExceptional skills in time management and facilitation.\n\nPreferred Qualifications:\nTechnical fluency to understand engineering challenges and constraints.\nExperience in change management and release management processes.\nExperience in proposal writing.\nExperience with tools such as Jira, Confluence, Trello, or similar.\n\nKey Competencies:\nStrategic thinking and problem-solving.\nLeadership and team coordination.\nCustomer-centric mindset.\nRisk management and decision-making.\nExcellent written and verbal communication.\nTechnical aptitude and analytical thinking.\nNegotiation and conflict resolution.\n\nAbout Peak Technologies:\n\nPeak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.","datePosted":"2026-06-01T21:57:06.680Z","dateModified":"2026-06-01T21:57:06.680Z","hiringOrganization":{"@type":"Organization","name":"Peak Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d5ea0282b53b52dc01daf91f"},"url":"https://jobsearcher.com/jobs/d5ea0282b53b52dc01daf91f"}}