{"schemaVersion":"jobsearcher.job.v1","id":"d571f7bbd78fcd8897de5541","url":"https://jobsearcher.com/jobs/d571f7bbd78fcd8897de5541","canonicalUrl":"https://jobsearcher.com/jobs/d571f7bbd78fcd8897de5541","title":"Customer Service Representative","description":"Job Overview\nWe are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures members receive exceptional support and assistance. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a seamless customer experience. This position offers an exciting opportunity to utilize your strong communication skills, technical proficiency, and organizational talents in a fast-paced environment. Whether managing in person operations or providing support via multiple communication channels, your enthusiasm and professionalism will make a real difference every day.\nResponsibilities\nGreet donor members and visitors with a warm, professional demeanor at the front desk or via phone systems\nProvide exceptional customer support by addressing inquiries promptly, troubleshooting issues, and offering solutions\nConducting daily briefings and debriefings with your team to review performance and set goals.\nMonitoring team performance metrics and providing constructive feedback.\nTroubleshooting on-the-ground challenges and reporting key insights to charity account managers.\nEnsuring all fundraising programs adhere to our company and charity partners' standards and ethics.\nQualifications\nExceptional communication skills—both verbal and written—with a focus on donor communication\nBilingual abilities are highly desirable to serve diverse client needs effectively\nNo prior experience is necessary, but ability to learn customer service skills in a non profit environment is key\nProven leadership skills and the ability to inspire and motivate a team.\nStrong organizational and problem-solving abilities.\nExcellent verbal and written communication skills.\nA solid understanding of charity ethics and best practices.\nJoin us to be part of a diverse team committed to delivering outstanding customer service! Your energetic attitude combined with your technical expertise will help us create memorable experiences for every client we serve. We value professionalism, enthusiasm, and a proactive approach—qualities that make you an ideal fit for this rewarding role.\nPay: $21.00 - $26.00 per hour\nWork Location: In person","company":"Elevate Fund Solutions","rawCompany":"elevate fund solutions","city":"Secaucus","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-03T23:32:28.113Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"13-1131.00","title":"Fundraisers","slug":"fundraisers"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"813319","title":"Other Social Advocacy Organizations","slug":"other-social-advocacy-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"Job Overview\nWe are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures members receive exceptional support and assistance. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a seamless customer experience. This position offers an exciting opportunity to utilize your strong communication skills, technical proficiency, and organizational talents in a fast-paced environment. Whether managing in person operations or providing support via multiple communication channels, your enthusiasm and professionalism will make a real difference every day.\nResponsibilities\nGreet donor members and visitors with a warm, professional demeanor at the front desk or via phone systems\nProvide exceptional customer support by addressing inquiries promptly, troubleshooting issues, and offering solutions\nConducting daily briefings and debriefings with your team to review performance and set goals.\nMonitoring team performance metrics and providing constructive feedback.\nTroubleshooting on-the-ground challenges and reporting key insights to charity account managers.\nEnsuring all fundraising programs adhere to our company and charity partners' standards and ethics.\nQualifications\nExceptional communication skills—both verbal and written—with a focus on donor communication\nBilingual abilities are highly desirable to serve diverse client needs effectively\nNo prior experience is necessary, but ability to learn customer service skills in a non profit environment is key\nProven leadership skills and the ability to inspire and motivate a team.\nStrong organizational and problem-solving abilities.\nExcellent verbal and written communication skills.\nA solid understanding of charity ethics and best practices.\nJoin us to be part of a diverse team committed to delivering outstanding customer service! Your energetic attitude combined with your technical expertise will help us create memorable experiences for every client we serve. We value professionalism, enthusiasm, and a proactive approach—qualities that make you an ideal fit for this rewarding role.\nPay: $21.00 - $26.00 per hour\nWork Location: In person","datePosted":"2026-08-03T23:32:28.113Z","dateModified":"2026-08-03T23:32:28.113Z","hiringOrganization":{"@type":"Organization","name":"Elevate Fund Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Secaucus","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d571f7bbd78fcd8897de5541"},"url":"https://jobsearcher.com/jobs/d571f7bbd78fcd8897de5541"}}