{"schemaVersion":"jobsearcher.job.v1","id":"d51cae6ffc2b2fc0e469e297","url":"https://jobsearcher.com/jobs/d51cae6ffc2b2fc0e469e297","canonicalUrl":"https://jobsearcher.com/jobs/d51cae6ffc2b2fc0e469e297","title":"BDC Representative","description":"Our Call Center Representatives work as a team to ensure every customer interaction is a positive one. With constant support from coworkers and our elite supervisor team on every shift, we work hard to maintain a collaborative environment.\nOur benefits program was designed with our team members’ preferences in mind. Some of the benefits offered are:\nSimple IRA Retirement Plan with 3% company match\nMedical, dental, and vision insurance\nHealth Savings Account\nPaid Time Off\nMerit based rewards system\nStarting pay is $15/hour\nSemi-Annual Pay and Performance reviews\nJob Responsibilities\nDemonstrate proficiency with all aspects of inbound, outbound, and chat appointment scheduling across various dealership clients and using multiple scheduling platforms and client-provided guidelines.\nDevelop a specialization in one or more key client accounts to deliver elite service that exceeds client expectations\nUnderstand Call Control’s Key Performance Indicators (KPIs) to consistently meet and exceed all required metrics and quotas necessary to achieve company productivity standards\nAssist with maintenance of internal customer database and keeping contact information up to date\nComplete outbound business to business cold calls to schedule demonstrations of our services\nParticipate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control leadership\nMaintain reliable transportation to and from work\nFollow all safety regulations and procedures\nAssist training team with shadowing and role playing as needed","company":"Call Control","rawCompany":"call control","city":"Tilghman","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-04-28T01:11:26.014Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"441110","title":"New Car Dealers","slug":"new-car-dealers"},{"code":"441120","title":"Used Car Dealers","slug":"used-car-dealers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"BDC Representative","description":"Our Call Center Representatives work as a team to ensure every customer interaction is a positive one. With constant support from coworkers and our elite supervisor team on every shift, we work hard to maintain a collaborative environment.\nOur benefits program was designed with our team members’ preferences in mind. Some of the benefits offered are:\nSimple IRA Retirement Plan with 3% company match\nMedical, dental, and vision insurance\nHealth Savings Account\nPaid Time Off\nMerit based rewards system\nStarting pay is $15/hour\nSemi-Annual Pay and Performance reviews\nJob Responsibilities\nDemonstrate proficiency with all aspects of inbound, outbound, and chat appointment scheduling across various dealership clients and using multiple scheduling platforms and client-provided guidelines.\nDevelop a specialization in one or more key client accounts to deliver elite service that exceeds client expectations\nUnderstand Call Control’s Key Performance Indicators (KPIs) to consistently meet and exceed all required metrics and quotas necessary to achieve company productivity standards\nAssist with maintenance of internal customer database and keeping contact information up to date\nComplete outbound business to business cold calls to schedule demonstrations of our services\nParticipate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control leadership\nMaintain reliable transportation to and from work\nFollow all safety regulations and procedures\nAssist training team with shadowing and role playing as needed","datePosted":"2026-04-28T01:11:26.014Z","dateModified":"2026-04-28T01:11:26.014Z","hiringOrganization":{"@type":"Organization","name":"Call Control","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tilghman","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d51cae6ffc2b2fc0e469e297"},"url":"https://jobsearcher.com/jobs/d51cae6ffc2b2fc0e469e297"}}