{"schemaVersion":"jobsearcher.job.v1","id":"d4e66dbe6ab24337bd68e934","url":"https://jobsearcher.com/jobs/d4e66dbe6ab24337bd68e934","canonicalUrl":"https://jobsearcher.com/jobs/d4e66dbe6ab24337bd68e934","title":"Customer Quality Engineer","description":".buttontext3ff74ec8b95485fc a{ border: 1px solid transparent; } .buttontext3ff74ec8b95485fc a: focus{ border: 1px dashed #0b67cb !important; outline: none !important; }\nBecome our next FutureStarter\n\nAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!\n\nCustomer Quality Engineer\nCountry/Region: US\nLocation:\n\nKY, US\n\n#job-location.job-location-inline { display: inline; }\n\nReq ID 89090 | Hebron, KY, United States WABCO USA LLC\n\nCustomer Quality Engineer\n\nAbout the Team\nYou’ll join a collaborative, customer-focused quality team dedicated to driving product excellence from design through production, working cross-functionally with engineering, manufacturing, suppliers, and customers. The team is committed to continuous improvement, proactive problem-solving, and delivering high-quality solutions that enhance customer satisfaction.\n\nWhat you can look forward to as Customer Quality Engineer:\n\nParticipates in the development of Process and Design FMEA’s.\nRecommend design and manufacturing method changes to new products.\nPerform technical support and analyses to resolve product problems as they occur in the manufacturing process\nWork with customer warranty and quality personnel to analyze, track, and troubleshoot defective returned parts.\nImprove customer satisfaction by investigating customer complaints, proposing improvements, validating corrective actions\nLead the resolution of repetitive or customer claims with root cause analysis and LLC at suppliers; (for warranty and merchandised goods)\nEnsure conclusion of Quality Assurance Agreements (QAA) for all assigned suppliers in cooperation with Commodity Buyers\nLead all necessary tasks of the CQP including Production Part Approval Process (PPAP)\n\nYour profile as Customer Quality Engineer:\n\nBachelor’s degree in Engineering or related field, or equivalent professional experience\nMinimum of 3 years’ experience in quality within a manufacturing environment\nExperience with SAP, particularly warehouse or manufacturing modules, preferred\nStrong troubleshooting, analytical, and problem-solving skills\nProficiency in core automotive quality standards and tools, including APQP, PPAP (AIAG), PPA (VDA 2), SPC, MSA, FMEA, and root cause analysis methods (8D, Pareto, Fault Tree Analysis)\nKnowledge of quality management systems and auditing standards, including ISO 9001, IATF 16949, and ISO 19011\nFamiliarity with manufacturing processes, product lifecycle management (PLM), Product Safety Act requirements, and process documentation (work instructions, control plans)\nAbility to read and interpret technical drawings and use measurement/control equipment, along with strong MS Office skills\n\nZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including—but not limited to—being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY.\n\nWhy you should choose ZF:\n\nA supportive collaborative team environment\nAnnual Incentive Plan\nPaid Vacation\n401k Plan\nHealth Care Benefits\nPaid Holidays\nA strong diversity culture\nSupportive Employee Groups and community outreach activities\n\nBe part of our ZF team as Customer Quality Engineer and apply now!\n\nContact\n\nBethany Vijayakumar\n\nDIVERSITY COMMITMENT:\nDiversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.\n\nWith four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.\n\nOur company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran\n\n.buttontext640dc1bb698895e1 a{ border: 1px solid transparent; } .buttontext640dc1bb698895e1 a: focus{ border: 1px dashed #0b67cb !important; outline: none !important; }\nWhat does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?\n\nAt ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.\n\n.buttontextcac1d103aa3c2295 a{ border: 1px solid transparent; } .buttontextcac1d103aa3c2295 a: focus{ border: 1px dashed #00abe7 !important; outline: none !important; }\n\nFind out how we work at ZF:\n\n.videocomponenta22d0460aad00dfa a{ border: 1px solid transparent; } .videocomponenta22d0460aad00dfa a: focus{ border: 1px dashed #00abe7 !important; outline: none !important; }\n\nJob Segment: PLM, Manufacturing Engineer, Quality Engineer, Technical Support, Management, Engineering, Technology, Customer Service","company":"Zf","rawCompany":"zf","city":"Eastern","state":"KY","isRemote":false,"isActive":false,"createdAt":"2026-08-28T08:48:47.401Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"17-2112.02","title":"Validation Engineers","slug":"validation-engineers"}],"industries":[{"code":"336390","title":"Other Motor Vehicle Parts Manufacturing","slug":"other-motor-vehicle-parts-manufacturing"},{"code":"336110","title":"Automobile and Light Duty Motor Vehicle Manufacturing","slug":"automobile-and-light-duty-motor-vehicle-manufacturing"},{"code":"336320","title":"Motor Vehicle Electrical and Electronic Equipment Manufacturing","slug":"motor-vehicle-electrical-and-electronic-equipment-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Quality Engineer","description":".buttontext3ff74ec8b95485fc a{ border: 1px solid transparent; } .buttontext3ff74ec8b95485fc a: focus{ border: 1px dashed #0b67cb !important; outline: none !important; }\nBecome our next FutureStarter\n\nAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!\n\nCustomer Quality Engineer\nCountry/Region: US\nLocation:\n\nKY, US\n\n#job-location.job-location-inline { display: inline; }\n\nReq ID 89090 | Hebron, KY, United States WABCO USA LLC\n\nCustomer Quality Engineer\n\nAbout the Team\nYou’ll join a collaborative, customer-focused quality team dedicated to driving product excellence from design through production, working cross-functionally with engineering, manufacturing, suppliers, and customers. The team is committed to continuous improvement, proactive problem-solving, and delivering high-quality solutions that enhance customer satisfaction.\n\nWhat you can look forward to as Customer Quality Engineer:\n\nParticipates in the development of Process and Design FMEA’s.\nRecommend design and manufacturing method changes to new products.\nPerform technical support and analyses to resolve product problems as they occur in the manufacturing process\nWork with customer warranty and quality personnel to analyze, track, and troubleshoot defective returned parts.\nImprove customer satisfaction by investigating customer complaints, proposing improvements, validating corrective actions\nLead the resolution of repetitive or customer claims with root cause analysis and LLC at suppliers; (for warranty and merchandised goods)\nEnsure conclusion of Quality Assurance Agreements (QAA) for all assigned suppliers in cooperation with Commodity Buyers\nLead all necessary tasks of the CQP including Production Part Approval Process (PPAP)\n\nYour profile as Customer Quality Engineer:\n\nBachelor’s degree in Engineering or related field, or equivalent professional experience\nMinimum of 3 years’ experience in quality within a manufacturing environment\nExperience with SAP, particularly warehouse or manufacturing modules, preferred\nStrong troubleshooting, analytical, and problem-solving skills\nProficiency in core automotive quality standards and tools, including APQP, PPAP (AIAG), PPA (VDA 2), SPC, MSA, FMEA, and root cause analysis methods (8D, Pareto, Fault Tree Analysis)\nKnowledge of quality management systems and auditing standards, including ISO 9001, IATF 16949, and ISO 19011\nFamiliarity with manufacturing processes, product lifecycle management (PLM), Product Safety Act requirements, and process documentation (work instructions, control plans)\nAbility to read and interpret technical drawings and use measurement/control equipment, along with strong MS Office skills\n\nZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including—but not limited to—being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY.\n\nWhy you should choose ZF:\n\nA supportive collaborative team environment\nAnnual Incentive Plan\nPaid Vacation\n401k Plan\nHealth Care Benefits\nPaid Holidays\nA strong diversity culture\nSupportive Employee Groups and community outreach activities\n\nBe part of our ZF team as Customer Quality Engineer and apply now!\n\nContact\n\nBethany Vijayakumar\n\nDIVERSITY COMMITMENT:\nDiversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.\n\nWith four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.\n\nOur company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran\n\n.buttontext640dc1bb698895e1 a{ border: 1px solid transparent; } .buttontext640dc1bb698895e1 a: focus{ border: 1px dashed #0b67cb !important; outline: none !important; }\nWhat does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?\n\nAt ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.\n\n.buttontextcac1d103aa3c2295 a{ border: 1px solid transparent; } .buttontextcac1d103aa3c2295 a: focus{ border: 1px dashed #00abe7 !important; outline: none !important; }\n\nFind out how we work at ZF:\n\n.videocomponenta22d0460aad00dfa a{ border: 1px solid transparent; } .videocomponenta22d0460aad00dfa a: focus{ border: 1px dashed #00abe7 !important; outline: none !important; }\n\nJob Segment: PLM, Manufacturing Engineer, Quality Engineer, Technical Support, Management, Engineering, Technology, Customer Service","datePosted":"2026-08-28T08:48:47.401Z","dateModified":"2026-08-28T08:48:47.401Z","hiringOrganization":{"@type":"Organization","name":"Zf","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Eastern","addressRegion":"KY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d4e66dbe6ab24337bd68e934"},"url":"https://jobsearcher.com/jobs/d4e66dbe6ab24337bd68e934"}}