{"schemaVersion":"jobsearcher.job.v1","id":"d4e4f1dd20016dff23bc9149","url":"https://jobsearcher.com/jobs/d4e4f1dd20016dff23bc9149","canonicalUrl":"https://jobsearcher.com/jobs/d4e4f1dd20016dff23bc9149","title":"Dispatch Supervisor","description":"Transdev is proud to offer:\n\nNon-Union, Full-Time Position\n\nCompetitive compensation package with a starting rate of $39.36/hour and an annual increase every January\n\nBenefits include:\n\nVacation: minimum of two weeks\n\nSick days: 5 days\n\nHolidays: 12 days, 8 standard and 4 floating\n\n401(k), medical, dental, vision, life insurance, short-term disability, voluntary long-term disability.\n\nBenefits may vary depending on location policy. The above represents the standard Corporate Policy.\n\nKey Responsibilities:\n\nSupervise dispatch staff, set expectations, conduct evaluations, coach performance, and administer corrective action.\n\nEnsure staffing coverage, training compliance, operational readiness, and shift handoffs.\n\nOversee real-time vehicle dispatching, rerouting, resource allocation, service recovery, and ADA-compliant decisions.\n\nManage will-calls, no-shows, same-day changes, uncovered trips, and stranded-passenger risks.\n\nMonitor service using Trapeze, VISION, Lytx, MDT, mapping, radio, and provider systems.\n\nLead emergency and incident response, coordinate with Safety, Road Supervision, Maintenance, TriMet OCC, and emergency services.\n\nMaintain radio discipline, professional communication, and timely escalation.\n\nEnsure accurate incident logs, timestamps, trip data, and required documentation.\n\nAnalyze performance trends and implement process improvements.\n\nServe as senior operational authority when onsite management is unavailable.\n\nPerform core dispatch duties when needed for operational continuity.\n\nMinimum Qualifications:\n\nHigh school diploma or GED required; college coursework preferred.\n\nMinimum five years of transit or paratransit operations experience.\n\nTwo years of supervisory or management experience preferred.\n\nStrong leadership, communication, analysis, crisis management, and decision-making skills.\n\nProficiency with dispatch systems and office applications.\n\nAbility to work nights, weekends, and holidays in a 24/7 operation.\n\nCore Competencies:\n\nSound judgment, multitasking, composure, and situational awareness under pressure.\n\nKnowledge of ADA paratransit service requirements and operational procedures.\n\nClear communication, de-escalation, and accurate documentation.\n\nAbility to interpret maps, routes, policies, and system data.\n\nBilingual skills preferred.\n\nPre-Employment Requirements:\n\nDrug testing and background check required.\n\nMust be eligible to work in the U.S.\n\nPhysical Requirements:\n\n100% onsite, indoor dispatch center environment.\n\nExtended sitting, typing, screen viewing, and headset/radio communications.\n\nHigh-volume work with frequent interruptions and competing priorities.\n\nFlexible schedules and shifts as operationally required.\n\nSubject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize Schedule I drugs, including cannabis, for any reason.\n\nDrug-free workplace:\n\nTransdev maintains a drug-free workplace. Applicants must:\n\nBe eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).\n\nSuccessfully pass a pre-employment drug screen.\n\nAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.\n\nPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nCalifornia applicants:\n\nJob Category: Management\n\nJob Type: Full Time\n\nReq ID: 9328\n\nPay Group: X60\n\nCost Center: 423\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.\n\nDrug-free workplace\n\nIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.\n\nCalifornia applicants:\n\nAbout Transdev\n\nCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.\n\nPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .","company":"Transdev","rawCompany":"transdev","city":"Gladstone","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-10-30T09:29:41.994Z","occupations":[{"code":"53-1049.00","title":"First-Line Supervisors of Transportation Workers, All Other","slug":"first-line-supervisors-of-transportation-workers-all-other"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"53-1043.00","title":"First-Line Supervisors of Material-Moving Machine and Vehicle Operators","slug":"first-line-supervisors-of-material-moving-machine-and-vehicle-operators"}],"industries":[{"code":"485113","title":"Bus and Other Motor Vehicle Transit Systems","slug":"bus-and-other-motor-vehicle-transit-systems"},{"code":"485119","title":"Other Urban Transit Systems","slug":"other-urban-transit-systems"},{"code":"485111","title":"Mixed Mode Transit Systems","slug":"mixed-mode-transit-systems"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dispatch Supervisor","description":"Transdev is proud to offer:\n\nNon-Union, Full-Time Position\n\nCompetitive compensation package with a starting rate of $39.36/hour and an annual increase every January\n\nBenefits include:\n\nVacation: minimum of two weeks\n\nSick days: 5 days\n\nHolidays: 12 days, 8 standard and 4 floating\n\n401(k), medical, dental, vision, life insurance, short-term disability, voluntary long-term disability.\n\nBenefits may vary depending on location policy. The above represents the standard Corporate Policy.\n\nKey Responsibilities:\n\nSupervise dispatch staff, set expectations, conduct evaluations, coach performance, and administer corrective action.\n\nEnsure staffing coverage, training compliance, operational readiness, and shift handoffs.\n\nOversee real-time vehicle dispatching, rerouting, resource allocation, service recovery, and ADA-compliant decisions.\n\nManage will-calls, no-shows, same-day changes, uncovered trips, and stranded-passenger risks.\n\nMonitor service using Trapeze, VISION, Lytx, MDT, mapping, radio, and provider systems.\n\nLead emergency and incident response, coordinate with Safety, Road Supervision, Maintenance, TriMet OCC, and emergency services.\n\nMaintain radio discipline, professional communication, and timely escalation.\n\nEnsure accurate incident logs, timestamps, trip data, and required documentation.\n\nAnalyze performance trends and implement process improvements.\n\nServe as senior operational authority when onsite management is unavailable.\n\nPerform core dispatch duties when needed for operational continuity.\n\nMinimum Qualifications:\n\nHigh school diploma or GED required; college coursework preferred.\n\nMinimum five years of transit or paratransit operations experience.\n\nTwo years of supervisory or management experience preferred.\n\nStrong leadership, communication, analysis, crisis management, and decision-making skills.\n\nProficiency with dispatch systems and office applications.\n\nAbility to work nights, weekends, and holidays in a 24/7 operation.\n\nCore Competencies:\n\nSound judgment, multitasking, composure, and situational awareness under pressure.\n\nKnowledge of ADA paratransit service requirements and operational procedures.\n\nClear communication, de-escalation, and accurate documentation.\n\nAbility to interpret maps, routes, policies, and system data.\n\nBilingual skills preferred.\n\nPre-Employment Requirements:\n\nDrug testing and background check required.\n\nMust be eligible to work in the U.S.\n\nPhysical Requirements:\n\n100% onsite, indoor dispatch center environment.\n\nExtended sitting, typing, screen viewing, and headset/radio communications.\n\nHigh-volume work with frequent interruptions and competing priorities.\n\nFlexible schedules and shifts as operationally required.\n\nSubject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize Schedule I drugs, including cannabis, for any reason.\n\nDrug-free workplace:\n\nTransdev maintains a drug-free workplace. Applicants must:\n\nBe eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).\n\nSuccessfully pass a pre-employment drug screen.\n\nAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.\n\nPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nCalifornia applicants:\n\nJob Category: Management\n\nJob Type: Full Time\n\nReq ID: 9328\n\nPay Group: X60\n\nCost Center: 423\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.\n\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.\n\nTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.\n\nDrug-free workplace\n\nIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.\n\nCalifornia applicants:\n\nAbout Transdev\n\nCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.\n\nPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video .","datePosted":"2026-10-30T09:29:41.994Z","dateModified":"2026-10-30T09:29:41.994Z","hiringOrganization":{"@type":"Organization","name":"Transdev","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gladstone","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d4e4f1dd20016dff23bc9149"},"url":"https://jobsearcher.com/jobs/d4e4f1dd20016dff23bc9149"}}