Account Representative

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.OverviewNational Insurance Services (NIS) is looking for an Account Representative who is passionate about client service, relationship‑building, and helping organizations manage their insurance programs with confidence. If you enjoy a mix of client interaction, problem‑solving, and collaborative teamwork, this role offers a rewarding blend of service and growth opportunities.This hybrid position focuses on client service and retention, with the added opportunity to uncover and support new sales opportunities. You’ll work directly with the Senior Account Representative Manager and partner closely with regional Sales & Service teams and internal departments.How You'll Make An ImpactServe as the primary point of contact for assigned field clients in Minnesota and WisconsinConduct proactive Best Practice and service reviews to ensure proper plan administration and reduce client liabilityAct as a liaison between clients, NIS, partner brokers, and insurance carriers/administratorsSupport clients through needs analysis, cross‑sell identification, renewal and rate reviews, provision change requests, market bidding, gap analysis, and employer/employee educationPresent confidently to small and large groupsCommunicate insurance terminology and benefits clearly and professionallyAbout YouBachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.Ability to travel a minimum 50% of the timeHuman Resources and/or past insurance experience highly desiredLife, Disability, Dental, Vision, and Supplementary Insurance background highly desiredStrong knowledge of leave administration highly desiredBasic literacy in Microsoft Office programs (Outlook, Word, EXCEL, and PowerPoint) requiredMust be organized & can prioritize according to company initiativesComfortable in group and presentation settingsAbility to work in both individual and team settingsExcellent written and verbal communication skillsAnalytical ability is required to be able to analyze and identify problems, offer proposed solutions, and implement agreed-upon solutionsAbility to read and understand contract languageHigh attention to detailMN/WI Life and Health License or ability to acquire those licenses within 6 weeks of the date of hireMust reside in MN or Western WICompensation And BenefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:Medical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveOther benefits include:Digital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programAnd more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversityClick Here to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.