{"schemaVersion":"jobsearcher.job.v1","id":"d43d9ffd0da11050031886c3","url":"https://jobsearcher.com/jobs/d43d9ffd0da11050031886c3","canonicalUrl":"https://jobsearcher.com/jobs/d43d9ffd0da11050031886c3","title":"Epic Beaker Program Lead – Lab IT & Optimization","description":"Job Description\r\nPlease note this position will be hybrid (3 days in office & 2 days WFH).The position can be based in one of the following locations: Secaucus, NJ or Schaumburg, IL. This role can also be remote if criteria for hybrid are not met.\r\nPay Range: $135,000-165,000, plus yearly bonus\r\nSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. .\r\nBenefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:\r\nDay 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours\r\nBest-in-class well-being programs\r\nAnnual, no-cost health assessment program\r\nBlueprint for Wellness\r\nhealthyMINDS mental health program\r\nVacation and Health/Flex Time\r\n6 Holidays plus 1 MyDay off\r\nFinFit financial coaching and services\r\n401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service\r\nEmployee stock purchase plan\r\nLife and disability insurance, plus buy-up option\r\nFlexible Spending Accounts Annual incentive plans\r\nMatching gifts program\r\nEducation assistance through MyQuest for Education Career advancement opportunities and so much more!\r\nThe Epic Beaker Application Manager provides day-to-day management for Quest Diagnostics’ Epic Beaker application, ensuring that laboratory information system fully supports the company’s clinical, operational, and financial goals.This pivotal leadership role is responsible for guiding the team that operationalizes our most critical laboratory systems. Reporting up through the Epic Beaker Executive Director this manager will be the direct interface between strategic business needs and technical delivery. The core focus will be on maximizing team performance, ensuring the quality and integrity of all system builds, and delivering an optimized, high-quality experience for every patient, provider, and partner interacting with our Clinical Pathology workflows and integration points. Application Manager drives continuous improvement in quality, compliance, and efficiency across the order-to-cash laboratory value chain, collaborating with enterprise IT, laboratory operations, and revenue-cycle leadership to deliver a seamless experience.Responsibilities:Lead, motivate, manage a high-performing team of Epic Beaker Analysts (Levels 1-4).\r\nSet clear goals, accountability metrics and provide feedback to coach and develop technical and leadership capabilities within the team\r\nPromote a learning culture focused on maintaining Epic certifications, continuous skill growth, and active participation in training programs\r\nResponsible for performance reviews, define individual development plans, manage capacity planning, and actively cultivate the pipeline for future Beaker leadership and specialized expertise.\r\nOversee the team’s backlog and project portfolio, ensuring all configuration, optimization, and integration efforts are prioritized and executed with precision and adherence to established timelines.\r\nEnsure team builds and configures the system with streamlined workflows that deliver optimal experience for patients, providers and employees\r\nPartner with stakeholders to ensure Beaker remains scalable, secure, and aligned with enterprise technology goals\r\nEffectively manage change initiatives, minimizing disruption and maximizing adoption\r\nAbility to standardize conversions and improve uniformity across systems\r\nDefine measurable success criteria -accuracy, turnaround time, billing integrity, and user satisfaction, track performance, and make data driven improvements\r\nLead the Beaker program portfolio, including new implementations, upgrades, optimization initiatives, and integration projects\r\nEstablish and enforce configuration governance, change-management standards, and documentation policies\r\nCoordinate with Epic, vendors, and internal stakeholders to prioritize enhancements and manage issue resolution\r\nEnsure compliance with CAP, CLIA, HIPAA, SOX, and Quest internal audit standards\r\nCollaborate with other stakeholders to maintain end-to-end interoperability and data integrity\r\nCommunicate system performance, risks, and priorities to stakeholders and translate complex issues into clear, actionable insights\r\nMaintain strict quality assurance standards over all Beaker configurations related to clinical pathology.\r\nReview and approve complex system builds (e.g., test compendia, result structures, interfaces) to guarantee data accuracy, regulatory compliance, and system stability across the high-volume reference lab environment.\r\nDevelop and manage the Beaker program budget, including staffing, maintenance, and capital investment planning\r\nDrive cost optimization through process automation, standardization, and efficient use of Epic features\r\nTroubleshoots complex problems and performs root cause analysis for process improvements\r\nEnsure timely delivery of projects and sustainable return on technology investments\r\nAssess application enhancement requests to ensure alignment with Epic foundation standards, promoting simple, scalable workflows that improve patient care while advancing Quest’s competitive positionQualifications:Required Work Experience:\r\n10 + years of progressive experience in Epic Beaker or comparable LIS leadership, including\r\n5 + years managing teams or large initiatives\r\nDemonstrated success overseeing multi-site or enterprise-level Epic Beaker implementations or optimizations\r\nExperience with healthcare mergers and acquisitions\r\nDeep understanding of laboratory operations and order-to-cash workflows, including billing integration and instrument connectivity\r\nProven ability to lead cross-functional teams and influence senior stakeholders.\r\nStrong program-management skills with expertise in governance, risk management, and change control\r\nExcellent written, verbal communication and presentation skills\r\nPreferred Work Experience:\r\nExperience in national reference-lab, academic-medical-center, or large integrated-delivery-network environments\r\nExposure to enterprise data analytics, automation, or cloud-based laboratory systems\r\nBackground in continuous-improvement methodologies eg Lean Six Sigma, ITIL, Agile\r\nCross-certification in other Epic modules eg Orders, Bridges, Resolute\r\nRequired:\r\nBachelor’s degree in computer science, medical technology or related field or equivalent work experience\r\nEpic Beaker CPandAP certification\r\nProject management or process improvement certification\r\nUp to 25% travel (about once a month)\r\nLeadership experience managing teams of 30+ Analysts with supervisory layers\r\nEnglish Required\r\nPreferred:\r\nAdditional Epic certifications (Bridges, Resolute, Prelude, Cadence etc).\r\nEducation\r\nBachelor’s Degree in computer science, medical technology or related field or equivalent work experience (Required)\r\nWork Requirements\r\nTravel Required - up to 25% (about once a month)65444Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.\r\n#J-18808-Ljbffr","company":"Quest Diagnostics","rawCompany":"quest diagnostics","city":"Secaucus","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-11-04T03:16:39.653Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541714","title":"Research and Development in Biotechnology (except Nanobiotechnology)","slug":"research-and-development-in-biotechnology-except-nanobiotechnology"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Epic Beaker Program Lead – Lab IT & Optimization","description":"Job Description\r\nPlease note this position will be hybrid (3 days in office & 2 days WFH).The position can be based in one of the following locations: Secaucus, NJ or Schaumburg, IL. This role can also be remote if criteria for hybrid are not met.\r\nPay Range: $135,000-165,000, plus yearly bonus\r\nSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. .\r\nBenefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:\r\nDay 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours\r\nBest-in-class well-being programs\r\nAnnual, no-cost health assessment program\r\nBlueprint for Wellness\r\nhealthyMINDS mental health program\r\nVacation and Health/Flex Time\r\n6 Holidays plus 1 MyDay off\r\nFinFit financial coaching and services\r\n401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service\r\nEmployee stock purchase plan\r\nLife and disability insurance, plus buy-up option\r\nFlexible Spending Accounts Annual incentive plans\r\nMatching gifts program\r\nEducation assistance through MyQuest for Education Career advancement opportunities and so much more!\r\nThe Epic Beaker Application Manager provides day-to-day management for Quest Diagnostics’ Epic Beaker application, ensuring that laboratory information system fully supports the company’s clinical, operational, and financial goals.This pivotal leadership role is responsible for guiding the team that operationalizes our most critical laboratory systems. Reporting up through the Epic Beaker Executive Director this manager will be the direct interface between strategic business needs and technical delivery. The core focus will be on maximizing team performance, ensuring the quality and integrity of all system builds, and delivering an optimized, high-quality experience for every patient, provider, and partner interacting with our Clinical Pathology workflows and integration points. Application Manager drives continuous improvement in quality, compliance, and efficiency across the order-to-cash laboratory value chain, collaborating with enterprise IT, laboratory operations, and revenue-cycle leadership to deliver a seamless experience.Responsibilities:Lead, motivate, manage a high-performing team of Epic Beaker Analysts (Levels 1-4).\r\nSet clear goals, accountability metrics and provide feedback to coach and develop technical and leadership capabilities within the team\r\nPromote a learning culture focused on maintaining Epic certifications, continuous skill growth, and active participation in training programs\r\nResponsible for performance reviews, define individual development plans, manage capacity planning, and actively cultivate the pipeline for future Beaker leadership and specialized expertise.\r\nOversee the team’s backlog and project portfolio, ensuring all configuration, optimization, and integration efforts are prioritized and executed with precision and adherence to established timelines.\r\nEnsure team builds and configures the system with streamlined workflows that deliver optimal experience for patients, providers and employees\r\nPartner with stakeholders to ensure Beaker remains scalable, secure, and aligned with enterprise technology goals\r\nEffectively manage change initiatives, minimizing disruption and maximizing adoption\r\nAbility to standardize conversions and improve uniformity across systems\r\nDefine measurable success criteria -accuracy, turnaround time, billing integrity, and user satisfaction, track performance, and make data driven improvements\r\nLead the Beaker program portfolio, including new implementations, upgrades, optimization initiatives, and integration projects\r\nEstablish and enforce configuration governance, change-management standards, and documentation policies\r\nCoordinate with Epic, vendors, and internal stakeholders to prioritize enhancements and manage issue resolution\r\nEnsure compliance with CAP, CLIA, HIPAA, SOX, and Quest internal audit standards\r\nCollaborate with other stakeholders to maintain end-to-end interoperability and data integrity\r\nCommunicate system performance, risks, and priorities to stakeholders and translate complex issues into clear, actionable insights\r\nMaintain strict quality assurance standards over all Beaker configurations related to clinical pathology.\r\nReview and approve complex system builds (e.g., test compendia, result structures, interfaces) to guarantee data accuracy, regulatory compliance, and system stability across the high-volume reference lab environment.\r\nDevelop and manage the Beaker program budget, including staffing, maintenance, and capital investment planning\r\nDrive cost optimization through process automation, standardization, and efficient use of Epic features\r\nTroubleshoots complex problems and performs root cause analysis for process improvements\r\nEnsure timely delivery of projects and sustainable return on technology investments\r\nAssess application enhancement requests to ensure alignment with Epic foundation standards, promoting simple, scalable workflows that improve patient care while advancing Quest’s competitive positionQualifications:Required Work Experience:\r\n10 + years of progressive experience in Epic Beaker or comparable LIS leadership, including\r\n5 + years managing teams or large initiatives\r\nDemonstrated success overseeing multi-site or enterprise-level Epic Beaker implementations or optimizations\r\nExperience with healthcare mergers and acquisitions\r\nDeep understanding of laboratory operations and order-to-cash workflows, including billing integration and instrument connectivity\r\nProven ability to lead cross-functional teams and influence senior stakeholders.\r\nStrong program-management skills with expertise in governance, risk management, and change control\r\nExcellent written, verbal communication and presentation skills\r\nPreferred Work Experience:\r\nExperience in national reference-lab, academic-medical-center, or large integrated-delivery-network environments\r\nExposure to enterprise data analytics, automation, or cloud-based laboratory systems\r\nBackground in continuous-improvement methodologies eg Lean Six Sigma, ITIL, Agile\r\nCross-certification in other Epic modules eg Orders, Bridges, Resolute\r\nRequired:\r\nBachelor’s degree in computer science, medical technology or related field or equivalent work experience\r\nEpic Beaker CPandAP certification\r\nProject management or process improvement certification\r\nUp to 25% travel (about once a month)\r\nLeadership experience managing teams of 30+ Analysts with supervisory layers\r\nEnglish Required\r\nPreferred:\r\nAdditional Epic certifications (Bridges, Resolute, Prelude, Cadence etc).\r\nEducation\r\nBachelor’s Degree in computer science, medical technology or related field or equivalent work experience (Required)\r\nWork Requirements\r\nTravel Required - up to 25% (about once a month)65444Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.\r\n#J-18808-Ljbffr","datePosted":"2026-11-04T03:16:39.653Z","dateModified":"2026-11-04T03:16:39.653Z","hiringOrganization":{"@type":"Organization","name":"Quest Diagnostics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Secaucus","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d43d9ffd0da11050031886c3"},"url":"https://jobsearcher.com/jobs/d43d9ffd0da11050031886c3"}}