LOGISTICS/FULFILLMENT DISPATCHER ASP
Provide support to the fulfillment center's transportation department. Coordinate and dispatch delivery drivers. Ensure that the dispatch is done timely and efficiently as demonstrated by the time of the dispatch to the gate time of drivers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.RESPONSIBILITIESAdapt to any technological programs and requirements pertaining to the jobUnderstand the processing and execution of orders, setting up equipment and assigning routes to driversEnsure we minimize the time it takes to dispatch to driver gate time.Eliminate inefficiencies in the dispatch process.Trace, track, and locate orders and delivery routesInitiate schedules and correspondences with drivers, operations, and customersMultitask and work in a fast-paced environmentCommunicate with all levels of the business, always displaying trust and competencyEnsure confidentiality of personal dataEnsure completeness of check in and note any irregularities in returned ordersRoute incoming problem calls to proper resourceWillingness to learn and advance as the job may expandAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and/or older adultsMust be able to perform the essential job functions of this position with or without reasonable accommodationQUALIFICATIONS MINIMUMAbility to work independently as well as be a team playerAbility to handle multiple tasks concurrentlyAbility to organize and prioritize a variety of tasks/projectsStrong written and oral communication skills with the ability to effectively communicate information to all contactsStrong attention to detail is requiredAbility to maintain composure during stressful situationsSkill and diplomacy dealing with peoplePC skills with a minimum working knowledge of Microsoft OfficeDESIREDCustomer service experiencePrevious distribution or production experiencePrevious administration support experience