{"schemaVersion":"jobsearcher.job.v1","id":"d38182d1d836ce3194a100bc","url":"https://jobsearcher.com/jobs/d38182d1d836ce3194a100bc","canonicalUrl":"https://jobsearcher.com/jobs/d38182d1d836ce3194a100bc","title":"Software Support Representative","description":"Software Support Representative\nPosition Overview\nEstimating Edge, LLC. is looking for a well-qualified candidate to fill an opening in our Software Support Department. We are looking for someone who is comfortable using a computer and has good typing skills. Our preferred candidate is comfortable troubleshooting hardware and software issues. They enjoy working in a team environment.\nQualificationsSkills\nHigh School Diploma or GED\nMust be legally able to work in the United States\nConstruction experience (a plus)\nAbility to read blueprints and construction estimating experience (a plus)\nComputer software experience\nProficient with Microsoft Windows OS (10, 11)\nProficient with MS Office\nSQL Server and SQL Server Management Studio experience (a plus)\nAbility to speak clearly and accurately.\nDemonstrated proficiency in typing and grammar.\nThe applicant will be required to pass a math test to determine their ability to understand and apply basic mathematical concepts correctly.\nCollaborative and enthusiastic.\nAbility to multi-task\n\nEssential Job Functions\nProvide technical and software support to clients via phone, e-mail, and chat.\nDiagnose and resolve technical hardware and software issues.\nFollow standard processes and procedures.\nAccurately process and document all transactions.\nFollow up and make scheduled callbacks to clients when necessary.\nTraining clients to operate and customize the program.\nConditions\nMust be able to sit for extended periods of time.\nPosition requires the use of a headset handset.\nAble to work in Palm Beach County, FL home office (a plus)\nCompany Overview\nAs a technology leader in the AEC industry, the Estimating Edge has been a trusted provider of construction estimating software, called the EDGE for over 30 years. The market leader, the Estimating Edge was one of the first companies to build a solution that has a complete construction estimating solution-Takeoff and Cost Estimating in just one software application. The EDGE enables commercial subcontractors to prepare job estimates with greater accuracy, increased efficiency, and consistent estimates across companies, resulting in better forecasting for job profitability.\nGenerous Benefits Package\nMedical, Dental, and Vision\nBasic Life Insurance and AD&D\n401k with company match\n9.5 paid company holidays per year\nPaid Time Off","company":"Theestimatingedge","rawCompany":"theestimatingedge","city":"Boynton Beach","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-16T15:36:25.735Z","occupations":[{"code":"13-1051.00","title":"Cost Estimators","slug":"cost-estimators"},{"code":"17-3022.00","title":"Civil Engineering Technologists and Technicians","slug":"civil-engineering-technologists-and-technicians"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Representative","description":"Software Support Representative\nPosition Overview\nEstimating Edge, LLC. is looking for a well-qualified candidate to fill an opening in our Software Support Department. We are looking for someone who is comfortable using a computer and has good typing skills. Our preferred candidate is comfortable troubleshooting hardware and software issues. They enjoy working in a team environment.\nQualificationsSkills\nHigh School Diploma or GED\nMust be legally able to work in the United States\nConstruction experience (a plus)\nAbility to read blueprints and construction estimating experience (a plus)\nComputer software experience\nProficient with Microsoft Windows OS (10, 11)\nProficient with MS Office\nSQL Server and SQL Server Management Studio experience (a plus)\nAbility to speak clearly and accurately.\nDemonstrated proficiency in typing and grammar.\nThe applicant will be required to pass a math test to determine their ability to understand and apply basic mathematical concepts correctly.\nCollaborative and enthusiastic.\nAbility to multi-task\n\nEssential Job Functions\nProvide technical and software support to clients via phone, e-mail, and chat.\nDiagnose and resolve technical hardware and software issues.\nFollow standard processes and procedures.\nAccurately process and document all transactions.\nFollow up and make scheduled callbacks to clients when necessary.\nTraining clients to operate and customize the program.\nConditions\nMust be able to sit for extended periods of time.\nPosition requires the use of a headset handset.\nAble to work in Palm Beach County, FL home office (a plus)\nCompany Overview\nAs a technology leader in the AEC industry, the Estimating Edge has been a trusted provider of construction estimating software, called the EDGE for over 30 years. The market leader, the Estimating Edge was one of the first companies to build a solution that has a complete construction estimating solution-Takeoff and Cost Estimating in just one software application. The EDGE enables commercial subcontractors to prepare job estimates with greater accuracy, increased efficiency, and consistent estimates across companies, resulting in better forecasting for job profitability.\nGenerous Benefits Package\nMedical, Dental, and Vision\nBasic Life Insurance and AD&D\n401k with company match\n9.5 paid company holidays per year\nPaid Time Off","datePosted":"2026-07-16T15:36:25.735Z","dateModified":"2026-07-16T15:36:25.735Z","hiringOrganization":{"@type":"Organization","name":"Theestimatingedge","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boynton Beach","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d38182d1d836ce3194a100bc"},"url":"https://jobsearcher.com/jobs/d38182d1d836ce3194a100bc"}}