Product Delivery Manager- IIS Whem Transformation
JOB DESCRIPTIONShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in Corporate and Investment Bank, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firmâs risk, controls, compliance, and regulatory requirementsEffectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partnersAssists senior leadership with project staffing, governance decisions, and stakeholder presentations, including findings, outcomes, and solutionsTrains and mentors less experienced team members while leading effectively in a matrix reporting environmentBuilds and maintains strong relationships with vendors, internal management, and front-line staffPartners with performance operations to understand client behavior and supports platform functions across legacy and external systemsWorks independently and collaboratively to verify performance and risk analytics across multiple platforms using available toolingInterprets, documents, and communicates functional testing results, including pre and post-migration production issue resolutionProvides concise client migration status updates and assists with prioritization to ensure smooth project execution Required qualifications, capabilities, and skills5 plus years of experience or equivalent expertise in product delivery or a relevant domain areaDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategiesPrevious industry experience with institutional clients (working with market leading performance, attribution and analytics software platforms e.g., FactSet)Deep understanding of systems/software development lifecycleProficiency with office productivity softwarePositive attitude with a willingness to work hard and be on a steep learning curveAttention to detail with demonstrated problem-solving abilityBA/BS/MBA or equivalent Preferred qualifications, capabilities, and skillsProficient knowledge of the product development life cycle, design, and data analyticsIndustry recognized professional certifications such as CFA, CAIA and CIPM are encouragedDegree in business, finance, or math is preferredABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worldâs most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicantsâ and employeesâ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransABOUT THE TEAMJ.P. Morganâs Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.