{"schemaVersion":"jobsearcher.job.v1","id":"d37ce9e268f0cba3e41efa1d","url":"https://jobsearcher.com/jobs/d37ce9e268f0cba3e41efa1d","canonicalUrl":"https://jobsearcher.com/jobs/d37ce9e268f0cba3e41efa1d","title":"Robotics Field Service Engineer","description":"Who we are:\n\nFormic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.\n\nWe deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.\n\nBacked by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.\n\nAbout the team:\n\nThe Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.\n\nAbout the role:\n\nAs a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.\n\nThis is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability.\n\nIn this role you will:\n\nPerform preventative, corrective, and predictive maintenance on robotic manufacturing cells\nRespond to remote and on-site escalations, diagnose root causes, and restore systems quickly\nProvide hands-on technical support to customer operators and maintenance teams\nLog service activity, asset updates, and spare part requirements in CMMS systems\nCoordinate field scheduling and support with customers, vendors, and internal stakeholders\nMonitor system performance remotely using Formic dashboards and fleet tools\nDocument service work, root cause analysis, and follow-up actions with clarity and precision\nIdentify recurring failure patterns and escalate systemic risks for broader improvement\nBuild professional, trusted relationships with plant managers and site personnel\nOperate with strict adherence to safety standards, including LOTO and industrial compliance\nParticipate in RCA sessions, audits, and continuous improvement initiatives\nContinuously expand technical depth across robotics, controls, networking, and industrial systems\n\nWhat makes you a great fit:\n\n3+ years of hands-on field service experience supporting robotic or industrial automation systems\nStrong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems\nAbility to read electrical schematics, wiring diagrams, and pneumatic drawings\nExperience using CMMS platforms to track and report maintenance activity\nComfortable with local travel up to 80% and overnight travel up to 50%\nClear written and verbal communicator capable of producing structured service documentation\nDemonstrated commitment to safety and disciplined field execution\n\nBonus points if you have:\n\nExperience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots\nFamiliarity with palletizing, case packing, pick-and-place, or conveyor systems\nExperience in food, beverage, packaging, CPG, or other high-speed manufacturing environments\nPrior customer-facing field experience\nSpanish language proficiency\n\nWhat we look for:\n\nWe're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!\n\nFearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist.\nCreate the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say \"not my job.\" You make things work.\nToday, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results.\nSeek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer.\nMade of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.\nOne Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.\n\nEqual Opportunity Employment:\n\nFormic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.\n\nAI Use:\n\nAt Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.","company":"Formic","rawCompany":"formic","city":"Berkeley","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-06T14:01:05.622Z","occupations":[{"code":"17-3024.01","title":"Robotics Technicians","slug":"robotics-technicians"},{"code":"17-2199.08","title":"Robotics Engineers","slug":"robotics-engineers"},{"code":"17-3024.00","title":"Electro-Mechanical and Mechatronics Technologists and Technicians","slug":"electro-mechanical-and-mechatronics-technologists-and-technicians"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"335314","title":"Relay and Industrial Control Manufacturing","slug":"relay-and-industrial-control-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Robotics Field Service Engineer","description":"Who we are:\n\nFormic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.\n\nWe deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.\n\nBacked by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.\n\nAbout the team:\n\nThe Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.\n\nAbout the role:\n\nAs a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.\n\nThis is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability.\n\nIn this role you will:\n\nPerform preventative, corrective, and predictive maintenance on robotic manufacturing cells\nRespond to remote and on-site escalations, diagnose root causes, and restore systems quickly\nProvide hands-on technical support to customer operators and maintenance teams\nLog service activity, asset updates, and spare part requirements in CMMS systems\nCoordinate field scheduling and support with customers, vendors, and internal stakeholders\nMonitor system performance remotely using Formic dashboards and fleet tools\nDocument service work, root cause analysis, and follow-up actions with clarity and precision\nIdentify recurring failure patterns and escalate systemic risks for broader improvement\nBuild professional, trusted relationships with plant managers and site personnel\nOperate with strict adherence to safety standards, including LOTO and industrial compliance\nParticipate in RCA sessions, audits, and continuous improvement initiatives\nContinuously expand technical depth across robotics, controls, networking, and industrial systems\n\nWhat makes you a great fit:\n\n3+ years of hands-on field service experience supporting robotic or industrial automation systems\nStrong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems\nAbility to read electrical schematics, wiring diagrams, and pneumatic drawings\nExperience using CMMS platforms to track and report maintenance activity\nComfortable with local travel up to 80% and overnight travel up to 50%\nClear written and verbal communicator capable of producing structured service documentation\nDemonstrated commitment to safety and disciplined field execution\n\nBonus points if you have:\n\nExperience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots\nFamiliarity with palletizing, case packing, pick-and-place, or conveyor systems\nExperience in food, beverage, packaging, CPG, or other high-speed manufacturing environments\nPrior customer-facing field experience\nSpanish language proficiency\n\nWhat we look for:\n\nWe're building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!\n\nFearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren't paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn't yet exist.\nCreate the Magic: You absorb complexity so customers don't have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don't say \"not my job.\" You make things work.\nToday, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don't confuse activity with results.\nSeek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You're willing to challenge assumptions, including your own, in pursuit of the best answer.\nMade of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.\nOne Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.\n\nEqual Opportunity Employment:\n\nFormic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person's merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.\n\nAI Use:\n\nAt Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.","datePosted":"2026-09-06T14:01:05.622Z","dateModified":"2026-09-06T14:01:05.622Z","hiringOrganization":{"@type":"Organization","name":"Formic","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d37ce9e268f0cba3e41efa1d"},"url":"https://jobsearcher.com/jobs/d37ce9e268f0cba3e41efa1d"}}