{"schemaVersion":"jobsearcher.job.v1","id":"d31f8037a00e39ee2ee2a2f0","url":"https://jobsearcher.com/jobs/d31f8037a00e39ee2ee2a2f0","canonicalUrl":"https://jobsearcher.com/jobs/d31f8037a00e39ee2ee2a2f0","title":"Systems Engineer","description":"Position Overview CNI is seeking an experienced Tier III Systems Engineer to serve as the senior technical authority for our managed services clients. This role acts as the final escalation point for complex technical issues while also leading infrastructure projects and advising client leadership on best-fit IT solutions.\r\nThe ideal candidate is a seasoned systems engineer who combines deep technical expertise with strong problem-solving skills, project ownership, and the ability to communicate confidently with both technical teams and client executives.\r\nThe candidate will be working in our Glen Allen Virginia office.\r\nKey Responsibilities Technical Leadership & Escalations\r\nServe as the final escalation point for Tier I and Tier II support teams\r\nTroubleshoot and resolve complex, high-impact issues across client environments\r\nPerform deep root-cause analysis and implement long-term, sustainable solutions\r\nMentor and guide Tier I & II engineers on advanced troubleshooting and best practices\r\nInfrastructure & Project Delivery\r\nLead and execute projects related to clients' overall IT infrastructure, including:\r\nServer deployments and migrations\r\nVirtualization platforms\r\nNetwork architecture improvements\r\nCloud initiatives\r\nSecurity enhancements\r\nOwn projects from design through implementation and documentation\r\nBalance project work with high-priority operational support\r\nClient Advisory & Strategy\r\nAct as a trusted technical advisor to client points of contact and C-level stakeholders\r\nTranslate business needs into secure, scalable, and cost-effective IT solutions\r\nProvide guidance on infrastructure roadmap planning and technology decisions\r\nCommunicate technical concepts clearly to non-technical audiences\r\nTechnical Expertise Required Advanced knowledge of: Microsoft 365 platform including Entra, Exchange, Intune, Purview\r\nWindows and/or Linux server environments\r\nGoogle Workspace Admin platform\r\nVirtualization platforms (VMware, Hyper-V, or similar)\r\nNetworking (routing, switching, firewalls, VPNs)\r\nPublic and private cloud platforms (Azure, AWS, etc.)\r\nCybersecurity principles and best practices\r\nStrong troubleshooting methodology and documentation skills\r\nExperience operating in a managed services or multi-client environment preferred\r\nProfessional Skills & Attributes Self-directed and comfortable owning complex problems end-to-end\r\nStrong research skills and persistence when dealing with ambiguous issues\r\nExcellent written and verbal communication\r\nCalm and methodical under pressure\r\nAble to balance technical depth with business awareness\r\nBenefits & Compensation Health Care Reimbursement Account (HRA):\r\n$400/month tax-free for employees\r\n$800/month tax-free for employees with dependents\r\nEligible after 90 days of employment\r\n(Health insurance required to participate; funds may be used for premiums, dental, vision, medical copays, and prescriptions)\r\nPaid Time Off: 120 hours accrued annually, eligible after 90 days of employment. Holiday pay begins day 1.\r\nCompetitive salary based on experience\r\nOpportunities for growth, influence, and technical ownership\r\nWhy This Role Matters This position is critical to maintaining technical excellence, client trust, and long-term infrastructure stability. The Tier III Systems Engineer is not just a problem solver — they are a technical leader and advisor who shapes how clients experience CNI.\r\nJ-18808-Ljbffr","company":"Complete Network Integration","rawCompany":"complete network integration","city":"Glen Allen","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:30:07.601Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer","description":"Position Overview CNI is seeking an experienced Tier III Systems Engineer to serve as the senior technical authority for our managed services clients. This role acts as the final escalation point for complex technical issues while also leading infrastructure projects and advising client leadership on best-fit IT solutions.\r\nThe ideal candidate is a seasoned systems engineer who combines deep technical expertise with strong problem-solving skills, project ownership, and the ability to communicate confidently with both technical teams and client executives.\r\nThe candidate will be working in our Glen Allen Virginia office.\r\nKey Responsibilities Technical Leadership & Escalations\r\nServe as the final escalation point for Tier I and Tier II support teams\r\nTroubleshoot and resolve complex, high-impact issues across client environments\r\nPerform deep root-cause analysis and implement long-term, sustainable solutions\r\nMentor and guide Tier I & II engineers on advanced troubleshooting and best practices\r\nInfrastructure & Project Delivery\r\nLead and execute projects related to clients' overall IT infrastructure, including:\r\nServer deployments and migrations\r\nVirtualization platforms\r\nNetwork architecture improvements\r\nCloud initiatives\r\nSecurity enhancements\r\nOwn projects from design through implementation and documentation\r\nBalance project work with high-priority operational support\r\nClient Advisory & Strategy\r\nAct as a trusted technical advisor to client points of contact and C-level stakeholders\r\nTranslate business needs into secure, scalable, and cost-effective IT solutions\r\nProvide guidance on infrastructure roadmap planning and technology decisions\r\nCommunicate technical concepts clearly to non-technical audiences\r\nTechnical Expertise Required Advanced knowledge of: Microsoft 365 platform including Entra, Exchange, Intune, Purview\r\nWindows and/or Linux server environments\r\nGoogle Workspace Admin platform\r\nVirtualization platforms (VMware, Hyper-V, or similar)\r\nNetworking (routing, switching, firewalls, VPNs)\r\nPublic and private cloud platforms (Azure, AWS, etc.)\r\nCybersecurity principles and best practices\r\nStrong troubleshooting methodology and documentation skills\r\nExperience operating in a managed services or multi-client environment preferred\r\nProfessional Skills & Attributes Self-directed and comfortable owning complex problems end-to-end\r\nStrong research skills and persistence when dealing with ambiguous issues\r\nExcellent written and verbal communication\r\nCalm and methodical under pressure\r\nAble to balance technical depth with business awareness\r\nBenefits & Compensation Health Care Reimbursement Account (HRA):\r\n$400/month tax-free for employees\r\n$800/month tax-free for employees with dependents\r\nEligible after 90 days of employment\r\n(Health insurance required to participate; funds may be used for premiums, dental, vision, medical copays, and prescriptions)\r\nPaid Time Off: 120 hours accrued annually, eligible after 90 days of employment. Holiday pay begins day 1.\r\nCompetitive salary based on experience\r\nOpportunities for growth, influence, and technical ownership\r\nWhy This Role Matters This position is critical to maintaining technical excellence, client trust, and long-term infrastructure stability. The Tier III Systems Engineer is not just a problem solver — they are a technical leader and advisor who shapes how clients experience CNI.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:30:07.601Z","dateModified":"2026-08-08T01:30:07.601Z","hiringOrganization":{"@type":"Organization","name":"Complete Network Integration","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Glen Allen","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d31f8037a00e39ee2ee2a2f0"},"url":"https://jobsearcher.com/jobs/d31f8037a00e39ee2ee2a2f0"}}