Administrative Assistant

Job Description: Receptionist/Administrative Assistant Full Time Position. Must be available Saturdays. Pay Rate: $18.00 / HRAdam Ross Custom is a luxury brand providing bespoke and custom garments through expert design, impeccable craftsmanship, and the finest quality fabrics. We help our clients refine their style and create hand-tailored garments for all of their casual, professional, or formal occasions. Adam Ross Custom currently services the Houston and San Antonio areas and is growing rapidly. This is a full-time position for a company that values ambitious, proactive, and self-motivated individuals who display professionalism, customer service, and the ability to adapt to a fast-paced and changing working environment.What we expect from you at Adam Ross:EmpathyTime and commitmentExcellent communication skillsAbility to multitaskAbility to produce in a dynamic environmentAttention to detailYour initial and future responsibilities may include:Greet visiting clients or guests upon arrival; offer refreshments and provide customer serviceManage office cleanliness, organization, and inventory: Open up and close down the showroom (lights, music, dishes, overall tidiness)Print company order forms for showroom as needed Order general office supplies and marketing materials as needed to keep the showroom stockedOrder new seasonal fabric books or additional copies as requested; print and attach price labels; update fabric book collection spreadsheetClients: deliver to clients if garments need to be delivered, if the client needs itCheck company mailbox and distribute mail to recipients accordingly Receive and process incoming garment deliveries:Verify packing slip matches contents; sign, date and upload to respective Drive folderSend a copy of packing slip to ClothiersComplete Quality Control checklist for each garment typeHang garments on tailor rack for 24 hours, steam them out the next day, and hang on clothiers’ racksShirts: print and attach client name label stickers and/or Company logo stickersLabel and ship garments using online FedEx Shipping Manager as neededProcess new contractor/employee onboarding, including uploading completed forms to respective Drive folderUpdate fabric books weekly using fabric status reports; send fabric updates to satellite store locationsAssist with recruiting activities as needed; post job descriptions, review resumes, schedule interviews, manage communication/scheduling with applicantsPrint HubSpot CRM reports as requestedManage company communications as needed:Answer public business phone line; complete intake questionnaires for inquiries, deliver messages to intended recipients, etc. Respond to Google messages, RingCentral messages, and Google Business reviews Assist with email communications as needed, including for partnerships, events, clients and vendors Assign incoming leads and website submissions as instructed and update company Leads spreadsheetSchedule appointments for new and/or existing clients Communicate any arising issues, concerns, technical and/or order concerns, etc. to manufacturers, fabric mills, tailors, etc. and troubleshoot until a proper solution is achievedComplete event-related tasks, including creating new marketing material, scheduling staff, booking accommodations/reservations, organizing packing list and schedule of events Process new garment orders in the portal:Review order in portal to verify it matches the Square transactionVerify client measurements have been updated to reflect any prior alterationsInput any special order in the Dashboard and email any rush order requests to manufacturer; verify manager pre-approved rush orders and/or non-standard order requestsApprove and submit orders for each store location before 6:00pm each dayInternal order documentation; input order details to the Admin spreadsheetVerify all orders and placed within 48 hours of the Square transaction Manage existing garment orders in process:Provide status updates and answers to clothiers upon requestManage order Dashboard spreadsheet / communication with manufacturers Submit and manage manufacturing Help Tickets as neededManage orders in transit; verify delivery of shipments, and inquire about late or missing shipmentsPhysical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers, and receiving or initiating telephone calls. Ability to lift/and or move up to 50 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.