{"schemaVersion":"jobsearcher.job.v1","id":"d300d8d7db12cbd3ee332754","url":"https://jobsearcher.com/jobs/d300d8d7db12cbd3ee332754","canonicalUrl":"https://jobsearcher.com/jobs/d300d8d7db12cbd3ee332754","title":"Retail Manager","description":"Description\nRetail Manager\nAlta Climbing | Alta Boulders | Alta Scottsdale\nReports To: Director of Operations / Ownership\nLocation: Multi-Location – Gilbert, Chandler, and Scottsdale, AZ\nEmployment Type: Full-Time\nPosition Summary Alta Climbing is seeking an experienced and passionate Retail Manager to oversee retail operations across all three Alta locations. This position is responsible for driving retail revenue, managing inventory, developing strong vendor relationships, creating compelling merchandise displays, and ensuring a consistent and exceptional retail experience across the Alta brand.\nThe ideal candidate has strong communication and organizational skills, a deep knowledge of the climbing and outdoor industry, and a genuine understanding of what climbers want and need . This individual should be both strategic and hands‑on—able to develop a multi‑location retail strategy while also jumping in to merchandise, receive inventory, work with vendors, and coach staff.\nThe Retail Manager will work closely with Operations, Marketing, Programs, and Gym Leadership to ensure retail supports Alta's overall business goals and provides an excellent experience for our members and guests.\nKey Responsibilities Multi‑Location Retail Leadership Oversee retail operations at Alta Climbing, Alta Boulders, and Alta Scottsdale .\nDevelop and maintain consistent retail standards across all locations.\nEstablish and maintain retail policies, procedures, and expectations.\nConduct regular visits to each location to evaluate inventory, merchandising, sales, and overall presentation.\nIdentify opportunities to improve the retail experience and increase sales.\nTrain and hold front desk and retail staff accountable for retail standards and performance.\nSales & Revenue Growth Develop and execute strategies to increase retail revenue and profitability.\nEstablish sales goals and KPIs for each location.\nMonitor sales performance by location, category, vendor, and product.\nIdentify opportunities for increasing average transaction value and retail attachment rates.\nDevelop seasonal promotions and product campaigns.\nWork with Marketing to promote merchandise through email, social media, website, and in‑gym campaigns.\nAnalyze sales trends and adjust purchasing accordingly.\nMerchandising Create an attractive, organized, and brand-consistent retail environment.\nDevelop merchandising standards for all three locations.\nEnsure products are appropriately displayed, priced, and stocked.\nCreate seasonal merchandise collections and displays.\nEnsure new products and Alta‑branded merchandise are properly launched across locations.\nRegularly evaluate product performance and discontinue slow‑moving products when appropriate.\nInventory Management Maintain appropriate inventory levels across all locations.\nDevelop and maintain inventory par levels.\nMonitor inventory turnover and identify slow‑moving or excess inventory.\nConduct regular inventory audits.\nCoordinate inventory transfers between locations.\nEstablish processes to minimize shrinkage, damaged merchandise, and inventory discrepancies.\nEnsure accurate receiving and product entry into the POS system.\nPurchasing & Vendor Relationships Manage relationships with climbing, outdoor, apparel, footwear, and equipment vendors.\nResearch new brands and products that align with Alta's customer base.\nNegotiate pricing, terms, discounts, and product opportunities when appropriate.\nManage purchase orders and purchasing schedules.\nEvaluate vendor performance and profitability.\nStay current on industry trends, new products, and emerging brands.\nAlta‑Branded Merchandise Help develop and maintain Alta's branded merchandise strategy.\nCollaborate with leadership and Marketing on new apparel and merchandise designs.\nManage product launches and inventory planning.\nEnsure consistent Alta branding across all locations.\nIdentify opportunities for limited‑edition, seasonal, and event‑specific merchandise.\nLeadership & Communication Strong communication is essential for this position.\nThe Retail Manager will regularly communicate with:\nGeneral Managers\nOperations leadership\nFront desk teams\nMarketing\nPrograms\nRoute setting\nVendors\nBrand representatives\nOwnership\nThe Retail Manager must be able to clearly communicate expectations, provide constructive feedback, and build positive relationships across all three locations.\nResponsibilities include: Conduct regular retail team meetings.\nCommunicate sales goals and priorities.\nTrain employees on products and sales techniques.\nProvide coaching and accountability.\nCommunicate inventory needs and purchasing decisions to leadership.\nMaintain strong vendor relationships.\nProvide regular reporting to ownership/leadership.\nIndustry Knowledge A strong understanding of the climbing and outdoor industry is required .\nThe ideal candidate should have familiarity with:\nClimbing equipment\nClimbing shoes\nApparel\nChalk and accessories\nOutdoor brands\nClimbing‑specific consumer trends\nClimbing gym retail\nYouth and competitive climbing\nLocal climbing communities\nThe ability to speak authentically with climbers and understand their purchasing decisions is essential.\nPersonal climbing experience is strongly preferred.\nFinancial & Business Responsibilities The Retail Manager is responsible for understanding the financial performance of the retail department.\nThey will:\nDevelop annual and quarterly retail budgets.\nMonitor sales against budget.\nTrack gross margin.\nMonitor inventory investment.\nManage purchasing within approved budgets.\nMonitor inventory turnover.\nReduce excess and obsolete inventory.\nIdentify opportunities to improve profitability.\nProvide monthly retail performance reports to leadership.\nKey Performance Indicators (KPIs) The Retail Manager will be measured on:\nRevenue Total retail revenue\nRevenue by location\nYear-over-year retail growth\nRevenue vs. budget\nProfitability Gross margin\nGross profit\nPurchasing efficiency\nInventory Inventory turnover\nInventory accuracy\nShrinkage\nSlow-moving inventory\nStock‑out rate\nCustomer Experience Retail presentation\nProduct availability\nCustomer feedback\nStaff product knowledge\nTeam Development Retail training completion\nStaff engagement\nSales performance by location\nQualifications Required Strong communication and interpersonal skills\nStrong organizational and time‑management skills\nKnowledge of the climbing/outdoor industry\nRetail management or supervisory experience\nExperience with inventory management\nAbility to analyze sales and financial data\nAbility to work across multiple locations\nStrong attention to detail\nAbility to lead, coach, and hold employees accountable\nComfortable working independently and making business decisions\nAbility to work occasional evenings, weekends, and special events\nPreferred Personal climbing experience\nExperience working in a climbing gym\nExperience with climbing/outdoor retail\nExperience with POS and inventory management systems\nPurchasing/vendor management experience\nVisual merchandising experience\nMulti‑location retail management experience\nAlta Core Values The Retail Manager is expected to consistently model Alta's core values:\nAttitude Bring a positive, solution‑oriented attitude to work every day.\nLeadership Take ownership, lead by example, and develop the people around you.\nTeamwork Work collaboratively across all three locations and departments.\nActive Healthy Lifestyle Represent and promote the active, healthy lifestyle that is at the heart of Alta Climbing.\nWhat Success Looks Like Within the first 90 days, the Retail Manager should:\nEstablish consistent retail standards across all three locations.\nComplete a full inventory assessment.\nIdentify slow-moving and excess inventory.\nEstablish location‑specific inventory par levels.\nBuild relationships with key vendors.\nEstablish retail KPIs and reporting.\nEvaluate merchandising at all three gyms.\nDevelop a retail sales growth plan.\nTrain staff on product knowledge and retail expectations.\nWithin the first year, success means:\nRetail revenue is growing year-over-year.\nRetail is meeting or exceeding budget.\nGross margins are improving or maintained.\nInventory turns are healthy.\nStock‑outs and excess inventory are reduced.\nStaff have strong product knowledge.\nRetail presentation is consistent across all three Alta locations.\nAlta has a clear and recognizable retail identity within the climbing community.\nWhy Join Alta? Alta Climbing is one of Arizona's premier climbing organizations, with three locations serving a large and growing climbing community. We are passionate about creating exceptional experiences for our members, athletes, families, and guests.\nThe Retail Manager will have the opportunity to build and lead Alta's retail program across three locations and play an important role in shaping the Alta brand as we continue to grow.\nThis full-time position includes a comprehensive benefits package.\npaid time off (PTO)\nhealthcare plan options\nfree gym membership\nIf you are passionate about climbing, retail, people, and building something great, we'd love to hear from you.\n\n#J-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Gilbert","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-20T03:11:15.960Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"459110","title":"Sporting Goods Retailers","slug":"sporting-goods-retailers"},{"code":"459999","title":"All Other Miscellaneous Retailers","slug":"all-other-miscellaneous-retailers"},{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Retail Manager","description":"Description\nRetail Manager\nAlta Climbing | Alta Boulders | Alta Scottsdale\nReports To: Director of Operations / Ownership\nLocation: Multi-Location – Gilbert, Chandler, and Scottsdale, AZ\nEmployment Type: Full-Time\nPosition Summary Alta Climbing is seeking an experienced and passionate Retail Manager to oversee retail operations across all three Alta locations. This position is responsible for driving retail revenue, managing inventory, developing strong vendor relationships, creating compelling merchandise displays, and ensuring a consistent and exceptional retail experience across the Alta brand.\nThe ideal candidate has strong communication and organizational skills, a deep knowledge of the climbing and outdoor industry, and a genuine understanding of what climbers want and need . This individual should be both strategic and hands‑on—able to develop a multi‑location retail strategy while also jumping in to merchandise, receive inventory, work with vendors, and coach staff.\nThe Retail Manager will work closely with Operations, Marketing, Programs, and Gym Leadership to ensure retail supports Alta's overall business goals and provides an excellent experience for our members and guests.\nKey Responsibilities Multi‑Location Retail Leadership Oversee retail operations at Alta Climbing, Alta Boulders, and Alta Scottsdale .\nDevelop and maintain consistent retail standards across all locations.\nEstablish and maintain retail policies, procedures, and expectations.\nConduct regular visits to each location to evaluate inventory, merchandising, sales, and overall presentation.\nIdentify opportunities to improve the retail experience and increase sales.\nTrain and hold front desk and retail staff accountable for retail standards and performance.\nSales & Revenue Growth Develop and execute strategies to increase retail revenue and profitability.\nEstablish sales goals and KPIs for each location.\nMonitor sales performance by location, category, vendor, and product.\nIdentify opportunities for increasing average transaction value and retail attachment rates.\nDevelop seasonal promotions and product campaigns.\nWork with Marketing to promote merchandise through email, social media, website, and in‑gym campaigns.\nAnalyze sales trends and adjust purchasing accordingly.\nMerchandising Create an attractive, organized, and brand-consistent retail environment.\nDevelop merchandising standards for all three locations.\nEnsure products are appropriately displayed, priced, and stocked.\nCreate seasonal merchandise collections and displays.\nEnsure new products and Alta‑branded merchandise are properly launched across locations.\nRegularly evaluate product performance and discontinue slow‑moving products when appropriate.\nInventory Management Maintain appropriate inventory levels across all locations.\nDevelop and maintain inventory par levels.\nMonitor inventory turnover and identify slow‑moving or excess inventory.\nConduct regular inventory audits.\nCoordinate inventory transfers between locations.\nEstablish processes to minimize shrinkage, damaged merchandise, and inventory discrepancies.\nEnsure accurate receiving and product entry into the POS system.\nPurchasing & Vendor Relationships Manage relationships with climbing, outdoor, apparel, footwear, and equipment vendors.\nResearch new brands and products that align with Alta's customer base.\nNegotiate pricing, terms, discounts, and product opportunities when appropriate.\nManage purchase orders and purchasing schedules.\nEvaluate vendor performance and profitability.\nStay current on industry trends, new products, and emerging brands.\nAlta‑Branded Merchandise Help develop and maintain Alta's branded merchandise strategy.\nCollaborate with leadership and Marketing on new apparel and merchandise designs.\nManage product launches and inventory planning.\nEnsure consistent Alta branding across all locations.\nIdentify opportunities for limited‑edition, seasonal, and event‑specific merchandise.\nLeadership & Communication Strong communication is essential for this position.\nThe Retail Manager will regularly communicate with:\nGeneral Managers\nOperations leadership\nFront desk teams\nMarketing\nPrograms\nRoute setting\nVendors\nBrand representatives\nOwnership\nThe Retail Manager must be able to clearly communicate expectations, provide constructive feedback, and build positive relationships across all three locations.\nResponsibilities include: Conduct regular retail team meetings.\nCommunicate sales goals and priorities.\nTrain employees on products and sales techniques.\nProvide coaching and accountability.\nCommunicate inventory needs and purchasing decisions to leadership.\nMaintain strong vendor relationships.\nProvide regular reporting to ownership/leadership.\nIndustry Knowledge A strong understanding of the climbing and outdoor industry is required .\nThe ideal candidate should have familiarity with:\nClimbing equipment\nClimbing shoes\nApparel\nChalk and accessories\nOutdoor brands\nClimbing‑specific consumer trends\nClimbing gym retail\nYouth and competitive climbing\nLocal climbing communities\nThe ability to speak authentically with climbers and understand their purchasing decisions is essential.\nPersonal climbing experience is strongly preferred.\nFinancial & Business Responsibilities The Retail Manager is responsible for understanding the financial performance of the retail department.\nThey will:\nDevelop annual and quarterly retail budgets.\nMonitor sales against budget.\nTrack gross margin.\nMonitor inventory investment.\nManage purchasing within approved budgets.\nMonitor inventory turnover.\nReduce excess and obsolete inventory.\nIdentify opportunities to improve profitability.\nProvide monthly retail performance reports to leadership.\nKey Performance Indicators (KPIs) The Retail Manager will be measured on:\nRevenue Total retail revenue\nRevenue by location\nYear-over-year retail growth\nRevenue vs. budget\nProfitability Gross margin\nGross profit\nPurchasing efficiency\nInventory Inventory turnover\nInventory accuracy\nShrinkage\nSlow-moving inventory\nStock‑out rate\nCustomer Experience Retail presentation\nProduct availability\nCustomer feedback\nStaff product knowledge\nTeam Development Retail training completion\nStaff engagement\nSales performance by location\nQualifications Required Strong communication and interpersonal skills\nStrong organizational and time‑management skills\nKnowledge of the climbing/outdoor industry\nRetail management or supervisory experience\nExperience with inventory management\nAbility to analyze sales and financial data\nAbility to work across multiple locations\nStrong attention to detail\nAbility to lead, coach, and hold employees accountable\nComfortable working independently and making business decisions\nAbility to work occasional evenings, weekends, and special events\nPreferred Personal climbing experience\nExperience working in a climbing gym\nExperience with climbing/outdoor retail\nExperience with POS and inventory management systems\nPurchasing/vendor management experience\nVisual merchandising experience\nMulti‑location retail management experience\nAlta Core Values The Retail Manager is expected to consistently model Alta's core values:\nAttitude Bring a positive, solution‑oriented attitude to work every day.\nLeadership Take ownership, lead by example, and develop the people around you.\nTeamwork Work collaboratively across all three locations and departments.\nActive Healthy Lifestyle Represent and promote the active, healthy lifestyle that is at the heart of Alta Climbing.\nWhat Success Looks Like Within the first 90 days, the Retail Manager should:\nEstablish consistent retail standards across all three locations.\nComplete a full inventory assessment.\nIdentify slow-moving and excess inventory.\nEstablish location‑specific inventory par levels.\nBuild relationships with key vendors.\nEstablish retail KPIs and reporting.\nEvaluate merchandising at all three gyms.\nDevelop a retail sales growth plan.\nTrain staff on product knowledge and retail expectations.\nWithin the first year, success means:\nRetail revenue is growing year-over-year.\nRetail is meeting or exceeding budget.\nGross margins are improving or maintained.\nInventory turns are healthy.\nStock‑outs and excess inventory are reduced.\nStaff have strong product knowledge.\nRetail presentation is consistent across all three Alta locations.\nAlta has a clear and recognizable retail identity within the climbing community.\nWhy Join Alta? Alta Climbing is one of Arizona's premier climbing organizations, with three locations serving a large and growing climbing community. We are passionate about creating exceptional experiences for our members, athletes, families, and guests.\nThe Retail Manager will have the opportunity to build and lead Alta's retail program across three locations and play an important role in shaping the Alta brand as we continue to grow.\nThis full-time position includes a comprehensive benefits package.\npaid time off (PTO)\nhealthcare plan options\nfree gym membership\nIf you are passionate about climbing, retail, people, and building something great, we'd love to hear from you.\n\n#J-18808-Ljbffr","datePosted":"2026-08-20T03:11:15.960Z","dateModified":"2026-08-20T03:11:15.960Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gilbert","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d300d8d7db12cbd3ee332754"},"url":"https://jobsearcher.com/jobs/d300d8d7db12cbd3ee332754"}}