{"schemaVersion":"jobsearcher.job.v1","id":"d2cf89e7ba7de26ce100e4d3","url":"https://jobsearcher.com/jobs/d2cf89e7ba7de26ce100e4d3","canonicalUrl":"https://jobsearcher.com/jobs/d2cf89e7ba7de26ce100e4d3","title":"Technical Support","description":"Job Description\n\nSummary of Position:We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.Key Responsibilities:Maintain an in-depth knowledge of our complete line of products and servicesEmbrace and learn the Video Surveillance / CCTV technologies and their applicationsProvide product demo and technical training to the sales team and customersTest and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripheralsBuild and test PC-based DVR systems to customer's specificationsProvide prompt and effective customer service and technical supportService customers in an effective and efficient manner; Partner with internal teams in a proactivelyOther duties as assignedJob Requirements:Education/Experience:1+ Years of Professional Experience in technical support or related areasIndustry recognized technical support certificate such as a CompTIA A+ is a plusExperience in security system industry is highly desiredA bachelor’s degree in Computer Science, Physics, IT / Network, Engineering, or related fieldFresh graduates welcomeSkills:Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to callsAbility to maintain confidential business informationAbility to respond to customers in a timely and effective mannerComputer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)Ability to work independently with minimal supervisionAbility to work under pressureStrong troubleshooting, problem-solving and team player mindset is a plusProactive and enthusiastic to excelBilingual is a plusSpecial Physical and/or Mental Requirements:Domestic and/or International Travel may be required (up to 25%)Willing and able to work additional hours when neededBend, lift, open and move product and related office items varying in weight from 1 to 30lbs, depending on needCompany DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.Company DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.","company":"Lt Security","rawCompany":"lt security","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-09T10:30:56.900Z","occupations":[{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support","description":"Job Description\n\nSummary of Position:We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.Key Responsibilities:Maintain an in-depth knowledge of our complete line of products and servicesEmbrace and learn the Video Surveillance / CCTV technologies and their applicationsProvide product demo and technical training to the sales team and customersTest and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripheralsBuild and test PC-based DVR systems to customer's specificationsProvide prompt and effective customer service and technical supportService customers in an effective and efficient manner; Partner with internal teams in a proactivelyOther duties as assignedJob Requirements:Education/Experience:1+ Years of Professional Experience in technical support or related areasIndustry recognized technical support certificate such as a CompTIA A+ is a plusExperience in security system industry is highly desiredA bachelor’s degree in Computer Science, Physics, IT / Network, Engineering, or related fieldFresh graduates welcomeSkills:Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to callsAbility to maintain confidential business informationAbility to respond to customers in a timely and effective mannerComputer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)Ability to work independently with minimal supervisionAbility to work under pressureStrong troubleshooting, problem-solving and team player mindset is a plusProactive and enthusiastic to excelBilingual is a plusSpecial Physical and/or Mental Requirements:Domestic and/or International Travel may be required (up to 25%)Willing and able to work additional hours when neededBend, lift, open and move product and related office items varying in weight from 1 to 30lbs, depending on needCompany DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.Company DescriptionLTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.","datePosted":"2026-04-09T10:30:56.900Z","dateModified":"2026-04-09T10:30:56.900Z","hiringOrganization":{"@type":"Organization","name":"Lt Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d2cf89e7ba7de26ce100e4d3"},"url":"https://jobsearcher.com/jobs/d2cf89e7ba7de26ce100e4d3"}}