Assistant Hotel Manager
Company Description
Holiday Inn Express & Suites, Comfort Suites University, and LaQuinta Suites are hospitality destinations committed to providing exceptional guest experiences. With high standards of service and comfort, these properties cater to a diverse clientele, offering amenities that ensure a welcoming and memorable stay. Located in key areas, including Abilene, TX, these hotels emphasize professionalism, teamwork, and guest satisfaction. Our team members are integral to maintaining these values and enhancing the overall guest experience.Role Description
This is a full-time, on-site Assistant Hotel Manager role based in Abilene, TX. The Assistant Hotel Manager will oversee daily operations, ensuring exceptional service and guest satisfaction. Responsibilities include staff supervision, managing budgets, coordinating front desk and reception activities, supporting sales initiatives, and overseeing food and beverage services. The role requires close collaboration with team members to uphold high operational standards and ensure smooth functioning of all departments.Qualifications
Strong Customer Service skills, including the ability to resolve guest issues and foster a welcoming atmosphere
Experience with Budgeting and financial reporting to ensure the hotel meets financial targets
Sales experience, including promoting hotel services and identifying opportunities to generate revenue
Familiarity with Food & Beverage operations, ensuring quality and compliance with health standards
Proficiency in Receptionist Duties, including overseeing front desk operations and reservations
Excellent leadership and communication skills to manage and motivate a team
Ability to work under pressure, prioritize tasks, and adapt to a dynamic environment
Previous experience in hospitality management or a related field is advantageous