{"schemaVersion":"jobsearcher.job.v1","id":"d2807ca77a5abab88c69e1fa","url":"https://jobsearcher.com/jobs/d2807ca77a5abab88c69e1fa","canonicalUrl":"https://jobsearcher.com/jobs/d2807ca77a5abab88c69e1fa","title":"Assistant Operations Manager","description":"Purpose of PositionSeeking a motivated and people‑focused Operations Assistant Manager (OAM) to support day‑to‑day operational performance, employee engagement, and team development. The OAM plays a key role in guiding frontline teams, driving KPIs, and supporting the overall success of the program.Responsibilities:Knowledge of insurance verification workflowsUnderstanding of payer rules and coverage determinationExperience managing authorization/prior authorization processesFamiliarity with specialty pharmacy, healthcare, or pharmacy benefit environmentsExperience leading teams that support patient access or reimbursement servicesExperience leading supervisors and/or large frontline teamsProven ability to manage KPIs, quality, productivity, and customer experienceExperience coaching leaders and holding performance discussionsAbility to translate client goals into operational action plans strongly PreferredExperience managing end-to-end patient or member casesAbility to track work through completion and resolve barriersUnderstanding of case aging, escalation management, and follow-up processesExperience balancing productivity with quality and patient outcomesPBM, Specialty Pharmacy, Health Plan, Prior Authorization, Benefits Verification, Patient Support Program, Care Coordination, or Case Management operationsHIPAA and compliance awarenessExperience working with healthcare documentation and workflowsPosition Requirement:Must have at least 6 months experience in Case Management and or Benefits VerificationsFlexible to work Monday-Friday and any 8 hours between 8:00AM-8:00PM ESTMust be located in one of these states FL,TN,NJ,TX,MI, PAOwnership mentality from intake to resolutionAbility to lead through rapid ramp environmentsData-driven decision makingRoot cause analysis and process improvementStrong coaching and supervisor development skillsPatient-first mindsetAbility to manage multiple priorities while maintaining NPS, QA, and productivity goalsEscalation and stakeholder managementProven ability to lead teams, manage KPIs, and drive results using data and sound business judgment.Project Management: Minimal project management skills with the ability to manage multiple projects simultaneously and meet deadlines.Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex compliance requirements to various stakeholders.Ethical Judgement: Demonstrated ethical judgment and integrity in handling confidential and sensitive information.Problem Solving: Proactive in identifying operational compliance issues and implementing effective solutions.Must be able to show stable work history, dependability,Understand KPI and Operational Delivery/Execution with a strong desire to help, coach and develop teams to being #1.Must be able to complete background check","company":"Tp","rawCompany":"tp","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T14:10:07.565Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"524292","title":"Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds","slug":"pharmacy-benefit-management-and-other-third-party-administration-of-insurance-and-pension-funds"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Operations Manager","description":"Purpose of PositionSeeking a motivated and people‑focused Operations Assistant Manager (OAM) to support day‑to‑day operational performance, employee engagement, and team development. The OAM plays a key role in guiding frontline teams, driving KPIs, and supporting the overall success of the program.Responsibilities:Knowledge of insurance verification workflowsUnderstanding of payer rules and coverage determinationExperience managing authorization/prior authorization processesFamiliarity with specialty pharmacy, healthcare, or pharmacy benefit environmentsExperience leading teams that support patient access or reimbursement servicesExperience leading supervisors and/or large frontline teamsProven ability to manage KPIs, quality, productivity, and customer experienceExperience coaching leaders and holding performance discussionsAbility to translate client goals into operational action plans strongly PreferredExperience managing end-to-end patient or member casesAbility to track work through completion and resolve barriersUnderstanding of case aging, escalation management, and follow-up processesExperience balancing productivity with quality and patient outcomesPBM, Specialty Pharmacy, Health Plan, Prior Authorization, Benefits Verification, Patient Support Program, Care Coordination, or Case Management operationsHIPAA and compliance awarenessExperience working with healthcare documentation and workflowsPosition Requirement:Must have at least 6 months experience in Case Management and or Benefits VerificationsFlexible to work Monday-Friday and any 8 hours between 8:00AM-8:00PM ESTMust be located in one of these states FL,TN,NJ,TX,MI, PAOwnership mentality from intake to resolutionAbility to lead through rapid ramp environmentsData-driven decision makingRoot cause analysis and process improvementStrong coaching and supervisor development skillsPatient-first mindsetAbility to manage multiple priorities while maintaining NPS, QA, and productivity goalsEscalation and stakeholder managementProven ability to lead teams, manage KPIs, and drive results using data and sound business judgment.Project Management: Minimal project management skills with the ability to manage multiple projects simultaneously and meet deadlines.Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex compliance requirements to various stakeholders.Ethical Judgement: Demonstrated ethical judgment and integrity in handling confidential and sensitive information.Problem Solving: Proactive in identifying operational compliance issues and implementing effective solutions.Must be able to show stable work history, dependability,Understand KPI and Operational Delivery/Execution with a strong desire to help, coach and develop teams to being #1.Must be able to complete background check","datePosted":"2026-08-14T14:10:07.565Z","dateModified":"2026-08-14T14:10:07.565Z","hiringOrganization":{"@type":"Organization","name":"Tp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d2807ca77a5abab88c69e1fa"},"url":"https://jobsearcher.com/jobs/d2807ca77a5abab88c69e1fa"}}