{"schemaVersion":"jobsearcher.job.v1","id":"d2387a45e02bca433fab9b37","url":"https://jobsearcher.com/jobs/d2387a45e02bca433fab9b37","canonicalUrl":"https://jobsearcher.com/jobs/d2387a45e02bca433fab9b37","title":"Residential Program Coordinator ~ Behavior","description":"PROGRAM COORDINATOR\n\nDepartment/Program: Residential\n\nFLSA Status: Non-Exempt/Hourly\n\nPosition Status: Full-Time / 40 hours per week\n\nReports to: Residential Director of Behavioral Supports\n\nPrepared/Revised Date: April 1st, 2025\n\nABOUT THE POSITION\n\nA Program Coordinator’s role is to supervise the day-to-day activities of a residential program that provides a variety of support to individuals who experience intellectual and developmental disabilities. This position is expected to provide the working example of and leadership for support staff so that all employees who work in the home are engaged in whatever activities are needed to support individuals in living fulfilling lives that are aligned with the agency’s mission\n\nEssential Duties and Responsibilities:\n\nIn a manner consistent with supporting the Life Works mission statement and values, the Program Coordinator will be responsible for the following:\n\nClient Centered Support\n\nEncourages clients to be as engaged as possible in all aspects of his or her daily life, teaching, as necessary.\nSupports clients in making and maintaining relationships by identifying, planning for, and supporting participation, contribution, and engagement in events and activities that are supportive.\nObserves signs of abuse, neglect, mistreatment, or violation of client rights, and takes immediate action to remedy the situation, acting in the best interest of the individuals we support throughout the process.\n\nHealth, Wellness, and Safety\n\nEnsures that infection control procedures are used as necessary and in accordance with best practice and OSHA/CDC recommendations.\nEnsures staff provides support and oversight to help clients follow health care provider’s orders in accordance with organization policies and procedures and as defined by client’s needs or specific wishes.\nEnsures clients receive both routine and emergency medical care related to physical and mental health, therapeutic services, and dental care.\nEnsures records are maintained that are easy to use and provide the most critical information regarding the health and wellness needs of clients.\n\nClient Support Plan Development, Monitoring and Assessment\n\nDevelops individual support plans in partnership with clients and their support networks and supports them in monitoring the implementation of client support plans.\nUsing positive behavior support strategies, develop, implement, and monitor support plans focused on prevention when a person being supported engages in challenging behaviors.\nMaintains client records (hard copy and/or electronic) by completing necessary documentation according to best practices in data privacy, confidentiality, HIPAA compliance, and data management.\n\nFacilitating Community Inclusion\n\nConsults and engages members of client support network (as appropriate) in efforts to identify and support preferences for relationships and activities, as well as problem-solve any issues or challenges regarding these activities.\nSupports clients in community educational, recreation, leisure, retirement, and employment opportunities, and facilitates coordination with community agencies.\n\nPromoting Professional Relations and Teamwork\n\nFacilitates teamwork and positive interactions among teams and between staff members by managing conflict and providing support needed.\nRespond to questions and crises when on-call and/or providing remote supervision\nMaintains appropriate boundaries regarding personal vs. professional issues and educates and supports staff in maintaining healthy professional boundaries.\nPromotes increased understanding among team members of individual differences and perspectives as it relates to teamwork and individual support services.\nCoordinates and facilitates staff meetings, ensuring a sense of trust and openness, and encouraging group participation and ownership.\n\n Staff Supervision, Training, and Development\n\nProvides peer coaching to new staff using a variety of training strategies.\nPromotes the ongoing competency-based training and development of staff by effectively supporting them in creating and updating individual development plans.\nUses a variety of methods and styles to provide coaching and feedback to staff regarding performance issues, including demonstrating correct performance.\nCompletes staff performance reviews and gathers input from peers as required by agency policy and procedures.\nDevelop staff schedules, within budgetary limitations and in response to clients' needs.\nApproves staff timesheets, approves staff leave, and secure staff to fill-in when vacancies occur.\nFollow up on reports of staff injury at work and all workers’ compensation related issues.\n\nService management and quality assurance\n\nMaintains a safe environment by coordinating internal or external services, or performing duties as needed, to ensure maintenance and safety.\nManages or assists in the management of client financial accounts, including client bills and petty cash accounts as needed.\nCompletes annual paperwork to ensure that Medical Assistance, SSI, and other related government benefits are current for clients.\n\nAdditional Duties\n\nPerforms on-call duties as needed including weekends to provide supervisory staff coverage\nCommunicates effectively (verbally and in writing) in a concise and timely manner, ensuring the privacy of others and using respectful and person-centered language.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\n\nPOSITION REQUIREMENTS\n\nEducation:\n\nMust possess a High School Diploma or equivalent\n\nRelated Experience:\n\n2 plus years of working with individuals with developmental disabilities\n1 plus years of experience in a supervisory role\n\nCertificates, Licenses, or Registrations:\n\nMust obtain criminal clearances as required. These could include: the Washington criminal history check, FBI criminal history check, and child abuse clearances in accordance with DSHS regulations.\nMust complete required TB test (if applicable)\nMust be nurse delegated for client medication administration\nMust have the 12-hour Peer Coach Training\nValid driver’s license with driving record that meets agency policy.\nMust pass a drug screen.\nHave a current CPR/First aid certification required or must be obtained.\nObtain Right Response Certification\nAble to be an approved signer for checkbooks\n\nRequired Competencies:\n\nInteracts effectively with all levels of management and staff\n\nRecognizes own personal biases, stereotypes, and prejudices to maintain objectivity when interacting with others\nPromotes and demonstrates Agency's core values and mission. Build honest, sustainable relationships with all agency staff.\nCommunicates effectively (verbally and in writing) in a concise and timely manner, ensuring the privacy of others and using respectful and person-centered language.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\nDemonstrates excellent interpersonal skills\nBehaves in an honest, fair, and ethical manner\nDemonstrates good judgment in sharing \"need to know\" information\nCommunicates respectfully and openly with all staff in a timely manner\nListens effectively and clarifies information as needed\nProvides constructive feedback\n\nTechnical Skills:\n\nProficient in working with databases and navigating computer software (Therap, When I Work, ADP, etc.)\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nDemonstrates excellent organization and time management skills\nMust be 18 years of age or older. CHILDRENS PROGRAM ONLY – Must be 21 years of age and have at least six months experience working with vulnerable populations\n\nPhysical Demands:\n\nMust have essential physical skills – be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ own body weight), push and pull against potential resistance; and be able to implement non-physical and physical interventions and CPR with people supported when needed.\nMust be able to lift and transfer clients who need such assistance\nMust have adequate vision, reading, writing and documentation skills and listening to perform the essential functions of the job.\nDemonstrated ability to adhere to the required schedule for the job.\nMust be able to work a flexible schedule including early mornings, afternoons, evenings, weekends, overnights (as applicable) and holidays.\nMust be able to help, as needed, in safely loading and unloading vehicle passengers and assist individuals to safety in emergency situations.","company":"Lifeworks","rawCompany":"lifeworks","city":"Longview","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-09-26T09:00:01.173Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"39-9041.00","title":"Residential Advisors","slug":"residential-advisors"}],"industries":[{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"},{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Residential Program Coordinator ~ Behavior","description":"PROGRAM COORDINATOR\n\nDepartment/Program: Residential\n\nFLSA Status: Non-Exempt/Hourly\n\nPosition Status: Full-Time / 40 hours per week\n\nReports to: Residential Director of Behavioral Supports\n\nPrepared/Revised Date: April 1st, 2025\n\nABOUT THE POSITION\n\nA Program Coordinator’s role is to supervise the day-to-day activities of a residential program that provides a variety of support to individuals who experience intellectual and developmental disabilities. This position is expected to provide the working example of and leadership for support staff so that all employees who work in the home are engaged in whatever activities are needed to support individuals in living fulfilling lives that are aligned with the agency’s mission\n\nEssential Duties and Responsibilities:\n\nIn a manner consistent with supporting the Life Works mission statement and values, the Program Coordinator will be responsible for the following:\n\nClient Centered Support\n\nEncourages clients to be as engaged as possible in all aspects of his or her daily life, teaching, as necessary.\nSupports clients in making and maintaining relationships by identifying, planning for, and supporting participation, contribution, and engagement in events and activities that are supportive.\nObserves signs of abuse, neglect, mistreatment, or violation of client rights, and takes immediate action to remedy the situation, acting in the best interest of the individuals we support throughout the process.\n\nHealth, Wellness, and Safety\n\nEnsures that infection control procedures are used as necessary and in accordance with best practice and OSHA/CDC recommendations.\nEnsures staff provides support and oversight to help clients follow health care provider’s orders in accordance with organization policies and procedures and as defined by client’s needs or specific wishes.\nEnsures clients receive both routine and emergency medical care related to physical and mental health, therapeutic services, and dental care.\nEnsures records are maintained that are easy to use and provide the most critical information regarding the health and wellness needs of clients.\n\nClient Support Plan Development, Monitoring and Assessment\n\nDevelops individual support plans in partnership with clients and their support networks and supports them in monitoring the implementation of client support plans.\nUsing positive behavior support strategies, develop, implement, and monitor support plans focused on prevention when a person being supported engages in challenging behaviors.\nMaintains client records (hard copy and/or electronic) by completing necessary documentation according to best practices in data privacy, confidentiality, HIPAA compliance, and data management.\n\nFacilitating Community Inclusion\n\nConsults and engages members of client support network (as appropriate) in efforts to identify and support preferences for relationships and activities, as well as problem-solve any issues or challenges regarding these activities.\nSupports clients in community educational, recreation, leisure, retirement, and employment opportunities, and facilitates coordination with community agencies.\n\nPromoting Professional Relations and Teamwork\n\nFacilitates teamwork and positive interactions among teams and between staff members by managing conflict and providing support needed.\nRespond to questions and crises when on-call and/or providing remote supervision\nMaintains appropriate boundaries regarding personal vs. professional issues and educates and supports staff in maintaining healthy professional boundaries.\nPromotes increased understanding among team members of individual differences and perspectives as it relates to teamwork and individual support services.\nCoordinates and facilitates staff meetings, ensuring a sense of trust and openness, and encouraging group participation and ownership.\n\n Staff Supervision, Training, and Development\n\nProvides peer coaching to new staff using a variety of training strategies.\nPromotes the ongoing competency-based training and development of staff by effectively supporting them in creating and updating individual development plans.\nUses a variety of methods and styles to provide coaching and feedback to staff regarding performance issues, including demonstrating correct performance.\nCompletes staff performance reviews and gathers input from peers as required by agency policy and procedures.\nDevelop staff schedules, within budgetary limitations and in response to clients' needs.\nApproves staff timesheets, approves staff leave, and secure staff to fill-in when vacancies occur.\nFollow up on reports of staff injury at work and all workers’ compensation related issues.\n\nService management and quality assurance\n\nMaintains a safe environment by coordinating internal or external services, or performing duties as needed, to ensure maintenance and safety.\nManages or assists in the management of client financial accounts, including client bills and petty cash accounts as needed.\nCompletes annual paperwork to ensure that Medical Assistance, SSI, and other related government benefits are current for clients.\n\nAdditional Duties\n\nPerforms on-call duties as needed including weekends to provide supervisory staff coverage\nCommunicates effectively (verbally and in writing) in a concise and timely manner, ensuring the privacy of others and using respectful and person-centered language.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\n\nPOSITION REQUIREMENTS\n\nEducation:\n\nMust possess a High School Diploma or equivalent\n\nRelated Experience:\n\n2 plus years of working with individuals with developmental disabilities\n1 plus years of experience in a supervisory role\n\nCertificates, Licenses, or Registrations:\n\nMust obtain criminal clearances as required. These could include: the Washington criminal history check, FBI criminal history check, and child abuse clearances in accordance with DSHS regulations.\nMust complete required TB test (if applicable)\nMust be nurse delegated for client medication administration\nMust have the 12-hour Peer Coach Training\nValid driver’s license with driving record that meets agency policy.\nMust pass a drug screen.\nHave a current CPR/First aid certification required or must be obtained.\nObtain Right Response Certification\nAble to be an approved signer for checkbooks\n\nRequired Competencies:\n\nInteracts effectively with all levels of management and staff\n\nRecognizes own personal biases, stereotypes, and prejudices to maintain objectivity when interacting with others\nPromotes and demonstrates Agency's core values and mission. Build honest, sustainable relationships with all agency staff.\nCommunicates effectively (verbally and in writing) in a concise and timely manner, ensuring the privacy of others and using respectful and person-centered language.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\nDemonstrates excellent interpersonal skills\nBehaves in an honest, fair, and ethical manner\nDemonstrates good judgment in sharing \"need to know\" information\nCommunicates respectfully and openly with all staff in a timely manner\nListens effectively and clarifies information as needed\nProvides constructive feedback\n\nTechnical Skills:\n\nProficient in working with databases and navigating computer software (Therap, When I Work, ADP, etc.)\nLearns and remains current with appropriate and secure documentation systems, including electronic methods.\nEnsures compliance with all Federal and state rules and regulations.\nPrioritizes tasks and responsibilities in order of importance to ensure that deadlines are met, delegating tasks or duties to staff as they can achieve.\nEffectively completes administrative tasks, learning, and using technology to promote efficiency.\nDemonstrates excellent organization and time management skills\nMust be 18 years of age or older. CHILDRENS PROGRAM ONLY – Must be 21 years of age and have at least six months experience working with vulnerable populations\n\nPhysical Demands:\n\nMust have essential physical skills – be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ own body weight), push and pull against potential resistance; and be able to implement non-physical and physical interventions and CPR with people supported when needed.\nMust be able to lift and transfer clients who need such assistance\nMust have adequate vision, reading, writing and documentation skills and listening to perform the essential functions of the job.\nDemonstrated ability to adhere to the required schedule for the job.\nMust be able to work a flexible schedule including early mornings, afternoons, evenings, weekends, overnights (as applicable) and holidays.\nMust be able to help, as needed, in safely loading and unloading vehicle passengers and assist individuals to safety in emergency situations.","datePosted":"2026-09-26T09:00:01.173Z","dateModified":"2026-09-26T09:00:01.173Z","hiringOrganization":{"@type":"Organization","name":"Lifeworks","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Longview","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d2387a45e02bca433fab9b37"},"url":"https://jobsearcher.com/jobs/d2387a45e02bca433fab9b37"}}