{"schemaVersion":"jobsearcher.job.v1","id":"d1da0bc24e8ae8e7be0652df","url":"https://jobsearcher.com/jobs/d1da0bc24e8ae8e7be0652df","canonicalUrl":"https://jobsearcher.com/jobs/d1da0bc24e8ae8e7be0652df","title":"Implementation Manager","description":"About Aspire\nAspire.io is the world’s first word-of-mouth commerce platform that leverages your brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results across paid, owned, and earned channels.\nSince 2014, Aspire’s industry-leading software platform, combined with our award-winning Agency Services team, has served household names such as M&Ms, Keurig, Samsung, HelloFresh, Dyson, and many other high-growth ecommerce companies while paying out $100M to creators around the world.\n\nThe Role\nWe are looking for an experienced Implementation Manager to lead the customer implementation process from start-to-finish. In this role, you will be responsible for onboarding new customers to the AspireIQ platform. You will build strong relationships with key stakeholders with the goal of providing a seamless implementation process and exceptional customer service throughout the cycle.\n\nYou will partner closely with prospective and new customers to understand their objectives, map their priorities, and build out an implementation plan that is tailor-fit to ensure they achieve success on our platform.\nWhat You'll Be Doing:\nManage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks\nOwn the project management and successful execution of client implementations\nServe as the primary project escalation point of contact\nEnsure alignment across all teams, internal and external\nBuild, maintain, and track project timelines in order to deliver on-time, in-scope, and under-budget deployments\nCollaborate with Sales, Engineering, Support, and Customers Success Managers to ensure a smooth and successful customer experience from kick-off to go-live\nContribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices\nOperate independently in a fast-paced, ambiguous environment with minimal oversight\nContribute to the growth of our partner ecosystem by enabling, supporting, and co-delivering with implementation partners\nWhat We’re Looking For:\n3-5+ years in a customer-facing project manager, technical program manager, or management consultant role in the SaaS industry\nYou can clearly articulate a typical SaaS implementation methodology and have experience in professional services delivery\nExperience running complex technical projects, Web Development and UTM Tracking,, user acceptance testing, quality assurance and software release processes\nYou are a persuasive, results driven customer influencer with outstanding interpersonal skills\nYou’re an exceptional verbal and written communicator\nYou have escalation management skills and are comfortable navigating difficult conversations\nYou are able to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software\nYou are a team player who can work effectively in teams of technical and non-technical individuals. You are skilled at collaborating with diverse teams\nYou can learn and drive outcomes with minimal supervision\nYou excel at managing complexity, staying highly organized, and keeping track of details without feeling overwhelmed\nYou have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues\nPreferred Qualifications:\nExperience in Influencer, affiliate, and performance marketing processes\nExperience working with ecommerce brands and/or retailers\n\nBenefits and Perks\nComprehensive Benefits – Full health, dental, and vision insurance to keep you covered.\nRemote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup.\n401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.\nFlexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy.\nPaid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry.\nOngoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms.\nEnd-of-Year Break – We typically close between Christmas and New Year’s to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs.\n\nEqual Opportunity\nAspire is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor. We welcome applicants from all walks of life.\n\nThe pay range for this role is:\n75,000 - 95,000 USD per year(Remote (United States))","company":"Aspire","rawCompany":"aspire","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-06T16:58:16.232Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"About Aspire\nAspire.io is the world’s first word-of-mouth commerce platform that leverages your brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results across paid, owned, and earned channels.\nSince 2014, Aspire’s industry-leading software platform, combined with our award-winning Agency Services team, has served household names such as M&Ms, Keurig, Samsung, HelloFresh, Dyson, and many other high-growth ecommerce companies while paying out $100M to creators around the world.\n\nThe Role\nWe are looking for an experienced Implementation Manager to lead the customer implementation process from start-to-finish. In this role, you will be responsible for onboarding new customers to the AspireIQ platform. You will build strong relationships with key stakeholders with the goal of providing a seamless implementation process and exceptional customer service throughout the cycle.\n\nYou will partner closely with prospective and new customers to understand their objectives, map their priorities, and build out an implementation plan that is tailor-fit to ensure they achieve success on our platform.\nWhat You'll Be Doing:\nManage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks\nOwn the project management and successful execution of client implementations\nServe as the primary project escalation point of contact\nEnsure alignment across all teams, internal and external\nBuild, maintain, and track project timelines in order to deliver on-time, in-scope, and under-budget deployments\nCollaborate with Sales, Engineering, Support, and Customers Success Managers to ensure a smooth and successful customer experience from kick-off to go-live\nContribute to our scale efforts by improving our project management and delivery operations processes and contributing to our best practices\nOperate independently in a fast-paced, ambiguous environment with minimal oversight\nContribute to the growth of our partner ecosystem by enabling, supporting, and co-delivering with implementation partners\nWhat We’re Looking For:\n3-5+ years in a customer-facing project manager, technical program manager, or management consultant role in the SaaS industry\nYou can clearly articulate a typical SaaS implementation methodology and have experience in professional services delivery\nExperience running complex technical projects, Web Development and UTM Tracking,, user acceptance testing, quality assurance and software release processes\nYou are a persuasive, results driven customer influencer with outstanding interpersonal skills\nYou’re an exceptional verbal and written communicator\nYou have escalation management skills and are comfortable navigating difficult conversations\nYou are able to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software\nYou are a team player who can work effectively in teams of technical and non-technical individuals. You are skilled at collaborating with diverse teams\nYou can learn and drive outcomes with minimal supervision\nYou excel at managing complexity, staying highly organized, and keeping track of details without feeling overwhelmed\nYou have a bias towards action, and gravitate towards environments where you have outsized influence on the success of outcomes for customers and colleagues\nPreferred Qualifications:\nExperience in Influencer, affiliate, and performance marketing processes\nExperience working with ecommerce brands and/or retailers\n\nBenefits and Perks\nComprehensive Benefits – Full health, dental, and vision insurance to keep you covered.\nRemote Work Flexibility – Thrive in a high-energy, high-performing team—all from the comfort of your home. We provide support for your internet and home office setup.\n401(k) Plan – Save for your future with our competitive 401(k) retirement savings plan.\nFlexible PTO – Recharge and take time off whenever you need with our flexible paid time off policy.\nPaid Parental Leave – Four months of fully paid leave for new moms and dads—one of the best policies in the industry.\nOngoing Training & Development – We invest in your growth with customized training, coaching, and career acceleration opportunities—while building clearer, more defined career paths. Plus, take advantage of our annual education stipend to keep learning on your terms.\nEnd-of-Year Break – We typically close between Christmas and New Year’s to give everyone time to unplug and recharge. Availability may vary by team based on workload and customer support needs.\n\nEqual Opportunity\nAspire is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. Please apply to this role if you feel you are a good fit, regardless of your race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other perceived limiting factor. We welcome applicants from all walks of life.\n\nThe pay range for this role is:\n75,000 - 95,000 USD per year(Remote (United States))","datePosted":"2026-08-06T16:58:16.232Z","dateModified":"2026-08-06T16:58:16.232Z","hiringOrganization":{"@type":"Organization","name":"Aspire","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d1da0bc24e8ae8e7be0652df"},"url":"https://jobsearcher.com/jobs/d1da0bc24e8ae8e7be0652df"}}