{"schemaVersion":"jobsearcher.job.v1","id":"d1bb77846d7b30d0d2b99edb","url":"https://jobsearcher.com/jobs/d1bb77846d7b30d0d2b99edb","canonicalUrl":"https://jobsearcher.com/jobs/d1bb77846d7b30d0d2b99edb","title":"IT Help Desk Associate","description":"A company is looking for an IT Associate - Help Desk to provide technical support and manage IT resources for users remotely.\r\nKey Responsibilities\r\nDeliver prompt and effective technical support to end-users through various communication channels\r\nTroubleshoot and resolve hardware and software issues to minimize downtime\r\nInstall, configure, and maintain computer systems, applications, and security enhancements\r\nRequired Qualifications\r\n2-3+ years of real-world experience supporting an internal helpdesk\r\nStrong experience with Macs and Windows 11 OS\r\nExperience with Office 365, Microsoft Intune, and Microsoft Teams\r\nFamiliarity with cloud-based applications, such as Zendesk, is a plus","company":"Virtual Vocations","rawCompany":"virtual vocations","city":"Carson","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-15T05:05:11.964Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Help Desk Associate","description":"A company is looking for an IT Associate - Help Desk to provide technical support and manage IT resources for users remotely.\r\nKey Responsibilities\r\nDeliver prompt and effective technical support to end-users through various communication channels\r\nTroubleshoot and resolve hardware and software issues to minimize downtime\r\nInstall, configure, and maintain computer systems, applications, and security enhancements\r\nRequired Qualifications\r\n2-3+ years of real-world experience supporting an internal helpdesk\r\nStrong experience with Macs and Windows 11 OS\r\nExperience with Office 365, Microsoft Intune, and Microsoft Teams\r\nFamiliarity with cloud-based applications, such as Zendesk, is a plus","datePosted":"2026-04-15T05:05:11.964Z","dateModified":"2026-04-15T05:05:11.964Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Carson","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d1bb77846d7b30d0d2b99edb"},"url":"https://jobsearcher.com/jobs/d1bb77846d7b30d0d2b99edb"}}