Host/Hostess (Seasonal)

DescriptionI. POSITION PURPOSEResponsible to greet and seat customers and provide menusIi. AccountabilitiesGreet all customers with a friendly, cheerful and helpful attitude and in an efficient manner as well as acknowledging them as they leave with a proper “good bye”Provide excellent customer servicePresent a neat, clean, professional and polished appearance, wearing the proscribed attire for this positionSeat customers accordingly while providing menus and ensuring that tables are properly set upPrepare floor plan and reservation cardsStuff menusRegularly inspect all front- and back-of-the-house service areas and equipment to ensure that sanitation, safety, energy management, preventive maintenance, and other standards of the department are metOther duties as assignedIii. Minimum RequirementsHS Diploma or GEDExperience that is directly related to the duties and responsibilities specified preferedOr any similar combination of education and experienceDemonstrated polished, professional appearance and presentationDemonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environmentAbility to enforce policies while maintaining a high professional demeanorAbility to maintain quality and safety standardsExcellent administrative and mathematical skillsStrong reasoning ability and critical thinking skillsDemonstrated strong oral and written communication skills to a wide variety of constituentsExcellent interpersonal/relationship-building skillsProven record of providing excellent internal and external customer serviceRequirementsIV. Physical Demands and Work EnvironmentMust be able to sit, stand, walk, squat, kneel, bend, stoop, climb, walk on rough ground and lift up to 10 poundsMust be able to handle hot and cold interior and exterior conditionsIndependent mobility