{"schemaVersion":"jobsearcher.job.v1","id":"d181283bea4fa30a6802148a","url":"https://jobsearcher.com/jobs/d181283bea4fa30a6802148a","canonicalUrl":"https://jobsearcher.com/jobs/d181283bea4fa30a6802148a","title":"Epic Ambulatory Analyst II","description":"Number of position:\n1\nContract Duration:\nPermanent\nSalary:\n$80K-95K annually\nOPPORTUNITY:\nWe are looking for a certified Epic Ambulatory Analyst II for a permanent full time remote role in Durham, NC.\nSALARY:\n$80K – $95K annually.\nBENEFITS:\nMedical, Dental and Vision.\nReimbursement Accounts.\nRetirement.\nPaid Time Off.\nRESPONSIBILITIES:\nThe Ambulatory Solutions Application Analyst is primarily responsible for developing, deploying, training, and providing post-implementation support for the Electronic Health Record (EHR) across ambulatory workflows.\nResponsibilities include planning, performing, managing, and supporting identified EHR users within the Duke Health environment.\nThis support extends to the Ambulatory Solutions suite of modules, including EpicCare Ambulatory, Phoenix, Kaleidoscope, Care Everywhere, Haiku/Canto, Nurse Triage, Bones, Rehab, and other necessary Epic modules and third-party integrated applications.\nWorking closely with Epic and other application teams to create and execute deployment tasks, interpret clinical workflows, and participate in the build, testing, and support of Ambulatory Solutions applications.\nAdvising and assisting with educational issues, including cross-training team members, end-users, and the Service Desk through face-to-face interactions, phone or email communications, and training classes.\nParticipating in daily business hour rotations to provide production support and Core Ops error management.\nPartnering with providers and clinical staff to improve their knowledge and fluency within team as needed, coordinating virtual and on-site assistance to support the growth and expansion of clinics under the Health umbrella.\nFacilitating Epic support during implementation phases to enhance knowledge transfer and promote proficiency in utilizing the application and providing liaison services between the team and identified Super User and End User resources throughout all clinics and Community Connect customers.\nThese services include participating in design sessions, reviewing specifications for the implementation of the EHR, and specifying bug fixes, new features, and enhancements over time to ensure they meet the needs for providing patient care.\nLevel 1:\nObtain additional Epic certification and proficiency as defined by management through classroom instruction at Epic (Madison, Wisconsin), self-directed learning, multiple project assignments, and competency exams.\nInterprets and analyzes systems, data, and information with supervision.\nImplements applications, tools, processes, and structures that assist end users with the management of data in their business unit.\nProvides systems support, including troubleshooting and the configuration and testing of software.\nEnsures security of technology solutions with supervision.\nParticipates in planning and providing customer training sessions on system use or revisions.\nAssists in making oral and written presentations to project teams and management.\nCompletes simple tasks and portions of larger information system projects with direction.\nIdentifies internal resources to build project team efficiency.\nUpdates system, operational, and department documentation.\nRecommend areas for process improvement.\nAdhere to organizational policies and procedures defined.\nReview, evaluate, and complete NOVA assignments per established deadlines, including associated build as required, for monthly SUs, Upgrades, and other system-assigned updates (i.e. IMO, FDB, CPT, etc.) as defined by management.\nAbility to initiate and follow change management processes for minor system updates.\nParticipates in the daily business hours PRD on-call rotation to triage and assist with production support requests.\nParticipates in the daily business hours PRD Core Ops error management rotation.\nParticipates in the weekly after-hours PRD on-call rotation to triage and assist with production support requests for evenings, weekends, and holidays.\nAssisting with minor error queue management responsibilities and validations with potential overnight or weekend engagements as defined by management.\nPerform other related duties incidental to the work described herein.\nLevel 2:\nIn addition to the duties described above the Level 2 will:\nProvide identified liaison services between Epic and identified EHR application, deployment, and development staff.\nAssist in the creation and execution of deployment tasks, clinical workflow interpretation, and participate in EHR application build, testing, and support.\nAdvise and assist with educational issues, including cross-training of team members, end-users, and Service Desk via face-to-face, via phone or email, and training classes.\nFunction as a EHR application expert for base functionality.\nReview test plans to account for the testing of new features with all releases.\nAssist in the design and specification of bug fixes to ensure they meet the needs of client, as well as participate in design sessions and review of specifications for new features and enhancements in the EHR.\nPerform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions.\nProactively complete assigned module deployment(s), management, and validation tasks within a defined timeline.\nIndependently interprets and analyzes systems, data, and information.\nDevelop and document system and user procedures.\nMakes oral and written presentations to project teams, management, and other departments.\nCoordinates and operationalizes complex projects with direction.\nIdentifies areas for procedural improvements.\nProvides detailed specifications describing functions to be automated.\nWork closely with report writers to ensure all operational and regulatory reporting needs are met including reports necessary to comply with regulatory requirements\nProvide oversight within identified development and production support meetings, reviews, and design sessions as assigned.\nPerform other related duties incidental to the work described herein.\nREQUIREMENTS:\nThree (3) years EpicCare Ambulatory experience, preferably all things e-prescribing related – controlled substances, electronic prior authorizations, refill protocols, etc.\nEDUCATION:\nBachelor’s degree in a related clinical or technical field, or four years of equivalent technical experience required.","company":"Dynamic Computing Services","rawCompany":"dynamic computing services","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-05T15:43:56.859Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1211.01","title":"Health Informatics Specialists","slug":"health-informatics-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Epic Ambulatory Analyst II","description":"Number of position:\n1\nContract Duration:\nPermanent\nSalary:\n$80K-95K annually\nOPPORTUNITY:\nWe are looking for a certified Epic Ambulatory Analyst II for a permanent full time remote role in Durham, NC.\nSALARY:\n$80K – $95K annually.\nBENEFITS:\nMedical, Dental and Vision.\nReimbursement Accounts.\nRetirement.\nPaid Time Off.\nRESPONSIBILITIES:\nThe Ambulatory Solutions Application Analyst is primarily responsible for developing, deploying, training, and providing post-implementation support for the Electronic Health Record (EHR) across ambulatory workflows.\nResponsibilities include planning, performing, managing, and supporting identified EHR users within the Duke Health environment.\nThis support extends to the Ambulatory Solutions suite of modules, including EpicCare Ambulatory, Phoenix, Kaleidoscope, Care Everywhere, Haiku/Canto, Nurse Triage, Bones, Rehab, and other necessary Epic modules and third-party integrated applications.\nWorking closely with Epic and other application teams to create and execute deployment tasks, interpret clinical workflows, and participate in the build, testing, and support of Ambulatory Solutions applications.\nAdvising and assisting with educational issues, including cross-training team members, end-users, and the Service Desk through face-to-face interactions, phone or email communications, and training classes.\nParticipating in daily business hour rotations to provide production support and Core Ops error management.\nPartnering with providers and clinical staff to improve their knowledge and fluency within team as needed, coordinating virtual and on-site assistance to support the growth and expansion of clinics under the Health umbrella.\nFacilitating Epic support during implementation phases to enhance knowledge transfer and promote proficiency in utilizing the application and providing liaison services between the team and identified Super User and End User resources throughout all clinics and Community Connect customers.\nThese services include participating in design sessions, reviewing specifications for the implementation of the EHR, and specifying bug fixes, new features, and enhancements over time to ensure they meet the needs for providing patient care.\nLevel 1:\nObtain additional Epic certification and proficiency as defined by management through classroom instruction at Epic (Madison, Wisconsin), self-directed learning, multiple project assignments, and competency exams.\nInterprets and analyzes systems, data, and information with supervision.\nImplements applications, tools, processes, and structures that assist end users with the management of data in their business unit.\nProvides systems support, including troubleshooting and the configuration and testing of software.\nEnsures security of technology solutions with supervision.\nParticipates in planning and providing customer training sessions on system use or revisions.\nAssists in making oral and written presentations to project teams and management.\nCompletes simple tasks and portions of larger information system projects with direction.\nIdentifies internal resources to build project team efficiency.\nUpdates system, operational, and department documentation.\nRecommend areas for process improvement.\nAdhere to organizational policies and procedures defined.\nReview, evaluate, and complete NOVA assignments per established deadlines, including associated build as required, for monthly SUs, Upgrades, and other system-assigned updates (i.e. IMO, FDB, CPT, etc.) as defined by management.\nAbility to initiate and follow change management processes for minor system updates.\nParticipates in the daily business hours PRD on-call rotation to triage and assist with production support requests.\nParticipates in the daily business hours PRD Core Ops error management rotation.\nParticipates in the weekly after-hours PRD on-call rotation to triage and assist with production support requests for evenings, weekends, and holidays.\nAssisting with minor error queue management responsibilities and validations with potential overnight or weekend engagements as defined by management.\nPerform other related duties incidental to the work described herein.\nLevel 2:\nIn addition to the duties described above the Level 2 will:\nProvide identified liaison services between Epic and identified EHR application, deployment, and development staff.\nAssist in the creation and execution of deployment tasks, clinical workflow interpretation, and participate in EHR application build, testing, and support.\nAdvise and assist with educational issues, including cross-training of team members, end-users, and Service Desk via face-to-face, via phone or email, and training classes.\nFunction as a EHR application expert for base functionality.\nReview test plans to account for the testing of new features with all releases.\nAssist in the design and specification of bug fixes to ensure they meet the needs of client, as well as participate in design sessions and review of specifications for new features and enhancements in the EHR.\nPerform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions.\nProactively complete assigned module deployment(s), management, and validation tasks within a defined timeline.\nIndependently interprets and analyzes systems, data, and information.\nDevelop and document system and user procedures.\nMakes oral and written presentations to project teams, management, and other departments.\nCoordinates and operationalizes complex projects with direction.\nIdentifies areas for procedural improvements.\nProvides detailed specifications describing functions to be automated.\nWork closely with report writers to ensure all operational and regulatory reporting needs are met including reports necessary to comply with regulatory requirements\nProvide oversight within identified development and production support meetings, reviews, and design sessions as assigned.\nPerform other related duties incidental to the work described herein.\nREQUIREMENTS:\nThree (3) years EpicCare Ambulatory experience, preferably all things e-prescribing related – controlled substances, electronic prior authorizations, refill protocols, etc.\nEDUCATION:\nBachelor’s degree in a related clinical or technical field, or four years of equivalent technical experience required.","datePosted":"2026-08-05T15:43:56.859Z","dateModified":"2026-08-05T15:43:56.859Z","hiringOrganization":{"@type":"Organization","name":"Dynamic Computing Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d181283bea4fa30a6802148a"},"url":"https://jobsearcher.com/jobs/d181283bea4fa30a6802148a"}}