{"schemaVersion":"jobsearcher.job.v1","id":"d11c206b833185907cd2e53b","url":"https://jobsearcher.com/jobs/d11c206b833185907cd2e53b","canonicalUrl":"https://jobsearcher.com/jobs/d11c206b833185907cd2e53b","title":"CUSTOMER PROGRAM MANAGER","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\n\nCUSTOMER PROGRAM MANAGER\nFULL TIME Chesterfield, MO, US 1 Attachments\n\n7 days ago Requisition ID: 1042\n\nSalary Range: $115,000.00 To $120,000.00 Annually\n\nCustomer Program Manager\n\nOwn the schedule. Own the team. Own the outcome.\n\nLOCATION\n\nSt. Louis, MO — On-site\n\nREPORTS TO\n\nChief Operating Officer\n\nTEAM\n\nThe Customer Program Manager is the single accountable owner of a Customer Project Team's book of work — the economics, the design quality, the delivery, and the people. This role folds full project management authority directly into team leadership: the person accountable for the schedule is also the person with authority over the team executing it.\n\nWHAT YOU'LL OWN\n\nProject Economics — Accept or reject each project against as-sold scope and margin, then own total job cost and margin at completion.\n\nThe Customer Relationship — Run every customer meeting, own status reporting, and lead post-mortems that feed the next quote and design.\n\nDesign & Release Quality — Own the release process end to end and ensure Align's engineering standards are met on every project.\n\nDelivery & FATs — Own project schedules and factory acceptance tests, start to finish (the on-site crew runs separately).\n\nYour People — Full-authority manager of your team's engineers and designers — hiring input, coaching, reviews, and development.\n\nREAL AUTHORITY, NOT JUST RESPONSIBILITY\n\nWithin the approved project budget, you commit spend, select components, release designs for build, and set schedules — without needing prior sign-off. Spend outside budget, delivery-date commitments, and staffing decisions are made jointly with the COO.\n\nWHAT YOU'LL BRING\n\nProject management experience — highly preferred\n\nExposure to mechanical engineering design or processes — a plus, especially in custom/engineer-to-order manufacturing\n\nComfort owning budget, margin, and schedule performance like a P&L owner\n\nExperience managing or mentoring engineering/design staff, or readiness to grow into it\n\nAbility to work on-site in St. Louis, MO (not remote-eligible)\n\n#J-18808-Ljbffr","company":"Align Prod","rawCompany":"align prod","city":"Wildwood","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T03:18:20.734Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"}],"industries":[{"code":"333248","title":"All Other Industrial Machinery Manufacturing","slug":"all-other-industrial-machinery-manufacturing"},{"code":"336370","title":"Motor Vehicle Metal Stamping","slug":"motor-vehicle-metal-stamping"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"CUSTOMER PROGRAM MANAGER","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\n\nCUSTOMER PROGRAM MANAGER\nFULL TIME Chesterfield, MO, US 1 Attachments\n\n7 days ago Requisition ID: 1042\n\nSalary Range: $115,000.00 To $120,000.00 Annually\n\nCustomer Program Manager\n\nOwn the schedule. Own the team. Own the outcome.\n\nLOCATION\n\nSt. Louis, MO — On-site\n\nREPORTS TO\n\nChief Operating Officer\n\nTEAM\n\nThe Customer Program Manager is the single accountable owner of a Customer Project Team's book of work — the economics, the design quality, the delivery, and the people. This role folds full project management authority directly into team leadership: the person accountable for the schedule is also the person with authority over the team executing it.\n\nWHAT YOU'LL OWN\n\nProject Economics — Accept or reject each project against as-sold scope and margin, then own total job cost and margin at completion.\n\nThe Customer Relationship — Run every customer meeting, own status reporting, and lead post-mortems that feed the next quote and design.\n\nDesign & Release Quality — Own the release process end to end and ensure Align's engineering standards are met on every project.\n\nDelivery & FATs — Own project schedules and factory acceptance tests, start to finish (the on-site crew runs separately).\n\nYour People — Full-authority manager of your team's engineers and designers — hiring input, coaching, reviews, and development.\n\nREAL AUTHORITY, NOT JUST RESPONSIBILITY\n\nWithin the approved project budget, you commit spend, select components, release designs for build, and set schedules — without needing prior sign-off. Spend outside budget, delivery-date commitments, and staffing decisions are made jointly with the COO.\n\nWHAT YOU'LL BRING\n\nProject management experience — highly preferred\n\nExposure to mechanical engineering design or processes — a plus, especially in custom/engineer-to-order manufacturing\n\nComfort owning budget, margin, and schedule performance like a P&L owner\n\nExperience managing or mentoring engineering/design staff, or readiness to grow into it\n\nAbility to work on-site in St. Louis, MO (not remote-eligible)\n\n#J-18808-Ljbffr","datePosted":"2026-08-14T03:18:20.734Z","dateModified":"2026-08-14T03:18:20.734Z","hiringOrganization":{"@type":"Organization","name":"Align Prod","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wildwood","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d11c206b833185907cd2e53b"},"url":"https://jobsearcher.com/jobs/d11c206b833185907cd2e53b"}}