Customer Service Representative

Company DescriptionJ. Callahan Concrete (JCC) is a licensed, insured, and bonded turn-key concrete contractor with 7+ years of expertise in concrete construction. Based in South Carolina, JCC specializes in installing, replacing, and expanding a wide range of concrete projects such as driveways, patios, sidewalks, foundations, slabs, curbing, and more. With a strong commitment to quality craftsmanship, JCC is a trusted partner for clients seeking durable and reliable concrete solutions.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative based in Simpsonville, SC. The primary responsibilities include providing support to clients, ensuring a positive customer experience, addressing inquiries, scheduling, and maintaining customer satisfaction. The representative will act as a key point of contact between the company and its clients, ensuring the delivery of high-quality service.QualificationsProven experience in Customer Service, Customer Support, or Customer SatisfactionAbility to foster positive Customer Experience and maintain strong client relationshipsExcellent communication, problem-solving, and interpersonal skillsStrong organizational and multitasking abilitiesWorking knowledge of standard office software and communication toolsBachelor's Degree preferred but not requiredBenefitsPaid time off (PTO)Paid holidaysPaid On-Site TrainingPerformance-based growth opportunitiesSalary ($35,000 - $50,000)Family-oriented company cultureOffice Hours8AM - 4:30PM (M - F)