{"schemaVersion":"jobsearcher.job.v1","id":"d0fc2f32230bba16d3144ae0","url":"https://jobsearcher.com/jobs/d0fc2f32230bba16d3144ae0","canonicalUrl":"https://jobsearcher.com/jobs/d0fc2f32230bba16d3144ae0","title":"Bilingual Technical Support Representative (Korean)","description":"Responsibilities:\nProvide solution administration support for the Windows server systems in a multi-platform environment\nProvide on-site VIP Support for Executives including 10+ Corporate Executives from HQ\nExtensive off-hour VIP Support and other urgent cases\nWorking as technical support analyst II between tier 2 and the systems/network team\nExperience in AD migration, Federation middle level\nExperience with SCCM on Image deployment, SCEP, and Deployment on Windows, Mac, and Linux\nProvide guidance on the utilization of the Windows Operating System to Tier 1\nHigh-level troubleshooting technique on AD, Events, Systems, Application, and Security layers\nServer-side entry-level skills on Windows Updates, GPO management, PowerShell, Batch, and VBScript\nServer Hardware, Storage, and Backup technology knowledge\nManage Samsung in-house security solution management\nRequirements/Qualifications:\nBilingual Korean Required\nMust have a PowerShell Script experience at Corporation Level\nProvide technical support in using these Windows domain tools:\no Active Directory Users and Computers\no Active Directory Services\no Domain Group Policy Experience\no Domain Name System (DNS) Server\nProvide system administration support with these Microsoft Server technologies: Windows Servers 2012/16/19\nMust have on-site & remote Executive white glove support\nMust have MDM/EMM support experience\nMust have Corporate MacOS/MacBook support experience\nMust have VDI support experience\nBachelor's degree preferred with at least 2-years of Corporate Desktop Support and extensive knowledge of Corporate Systems Administrator, or the equivalent combination of education and/or experience\nMust have strong speaking and writing skills\nMust be able to travel within US up to 10% of work time\nLinux experience is a plus\nJob Type: Contract\nPay: $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nVision insurance\nSchedule:\nMonday to Friday\nExperience:\nDesktop Support and Systems Administration: 2 years (Required)\nLanguage:\nKorean (Required)\nAbility to Commute:\nPlano, TX 75023 (Required)\nWork Location: In person","company":"Mindsource","rawCompany":"mindsource","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-29T11:35:42.750Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Bilingual Technical Support Representative (Korean)","description":"Responsibilities:\nProvide solution administration support for the Windows server systems in a multi-platform environment\nProvide on-site VIP Support for Executives including 10+ Corporate Executives from HQ\nExtensive off-hour VIP Support and other urgent cases\nWorking as technical support analyst II between tier 2 and the systems/network team\nExperience in AD migration, Federation middle level\nExperience with SCCM on Image deployment, SCEP, and Deployment on Windows, Mac, and Linux\nProvide guidance on the utilization of the Windows Operating System to Tier 1\nHigh-level troubleshooting technique on AD, Events, Systems, Application, and Security layers\nServer-side entry-level skills on Windows Updates, GPO management, PowerShell, Batch, and VBScript\nServer Hardware, Storage, and Backup technology knowledge\nManage Samsung in-house security solution management\nRequirements/Qualifications:\nBilingual Korean Required\nMust have a PowerShell Script experience at Corporation Level\nProvide technical support in using these Windows domain tools:\no Active Directory Users and Computers\no Active Directory Services\no Domain Group Policy Experience\no Domain Name System (DNS) Server\nProvide system administration support with these Microsoft Server technologies: Windows Servers 2012/16/19\nMust have on-site & remote Executive white glove support\nMust have MDM/EMM support experience\nMust have Corporate MacOS/MacBook support experience\nMust have VDI support experience\nBachelor's degree preferred with at least 2-years of Corporate Desktop Support and extensive knowledge of Corporate Systems Administrator, or the equivalent combination of education and/or experience\nMust have strong speaking and writing skills\nMust be able to travel within US up to 10% of work time\nLinux experience is a plus\nJob Type: Contract\nPay: $25.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nLife insurance\nVision insurance\nSchedule:\nMonday to Friday\nExperience:\nDesktop Support and Systems Administration: 2 years (Required)\nLanguage:\nKorean (Required)\nAbility to Commute:\nPlano, TX 75023 (Required)\nWork Location: In person","datePosted":"2026-07-29T11:35:42.750Z","dateModified":"2026-07-29T11:35:42.750Z","hiringOrganization":{"@type":"Organization","name":"Mindsource","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d0fc2f32230bba16d3144ae0"},"url":"https://jobsearcher.com/jobs/d0fc2f32230bba16d3144ae0"}}